IBS Software

29/05/2026

AI At Work | Stephen Mathew, Lead Product Consultant based in Kochi, India, shares how he uses AI-powered Automated Speech Recognition to turn spoken inputs into structured prompts and coding instructions for tools like GitHub Copilot, streamlining his workflows.

Tell us your favourite AI tools and hacks in the comments below. 👇

27/05/2026

Day one at CAPA Airline Leader Summit Americas, and the conversations are already getting candid.

This morning's sessions covered the state of aviation across North America, including consolidation, what comes after Spirit, and how demand is holding up despite the broader economic noise.

Tomorrow, our Chief Revenue Officer, Jitendra Sindhwani, joins the panel on "Framing the Disruption Landscape" at 10:30 AM EDT. Come and join the discussion.

And if you're here in Charleston, we'd welcome the chance to connect over the next two days.

CAPA - Centre for Aviation

27/05/2026

NEWS | Alaska Airlines and Hawaiian Airlines have integrated their cargo operations onto a single platform, with the migration of Hawaiian Air Cargo to IBS Software's iCargo system.

The move brings both carriers into a single digital cargo management environment, replacing Hawaiian's legacy system and extending Alaska's use of iCargo since 2022. Cargo policies are now standardised across the combined network, with unified export, import, and warehouse workflows, real-time shipment visibility, and a consolidated portal for customers to book, ship and track freight across the full network.

IBS Software's experience managing large-scale cargo migrations was central to delivering the transition without disruption to live operations. The integration also enables Alaska to extend its GoldStreak Package Express service across the Hawaiian Islands for the first time, bringing next-flight-out delivery of time-critical shipments, including medical supplies and urgent legal documents, to a market that previously lacked access to this service.

Details: https://bit.ly/43w15FQ

26/05/2026

Aviation is approaching a defining moment, and the IATA AGM 2026 will be where much of that thinking takes shape.

In Rio, airline leaders are weighing the combined pressure of geopolitical disruption, shifting demand and the growing influence of AI on how carriers operate and compete.

Our CEO Somit Goyal's view: airlines that act decisively on modernisation and technology strategy now will be best positioned for the decade ahead.

Hosting the AGM in South America's largest aviation market is also a reminder of aviation's wider role as a driver of economic opportunity, connectivity and regional growth.

International Air Transport Association (IATA)

25/05/2026

Wondering what it’s like to start your first job in a global company? 👩‍💻
Jeena Joy, Solution Engineer based in Kochi, India, shares her experience of beginning her career through LITMUS (Learn IT from US), IBS Software’s three-month bootcamp for graduates. Tap to read more! 🎓😃

21/05/2026

What does it actually take for airlines to trust AI? That's the question Abha Dogra, our Chief Product Officer, will address on the panel "Is AI living up to its promises for airlines?" at the IATA AGM in Rio de Janeiro on Monday, 8 June at 9 am.

The conversation will explore what separates AI that performs in a demo from AI that performs in airline operations, where trust is earned through domain depth, governance, and results that hold up in the real world.

International Air Transport Association (IATA)

20/05/2026

Speaking at Aviation Festival Asia in Singapore, George Varghese, our Head of Data and AI Centre of Excellence, outlined two key requirements for successful AI deployments: a unified platform that connects siloed data, and a startup mindset that empowers teams to innovate quickly, fail fast, learn faster, and keep iterating.

With thanks to the team at Terrapinn for the video.

19/05/2026

GOPPAR is no longer the debate in hospitality. Ex*****on is! Hotels know performance metrics must evolve beyond rooms. GOPPAR (Gross Operating Profit Per Available Room) gives commercial leaders a clearer view of revenue, cost efficiency, and profitability across the entire property, not just room yield. But siloed systems and manual processes have made it difficult for properties to optimise every revenue stream in real time, from rooms and F&B to spa, meetings, and ancillaries.

That barrier is now falling. In this blog, Philip Barton explores how unified hospitality commerce platforms help hotels move GOPPAR from discussion to action, with connected data, smarter pricing, and a sharper focus on total guest value. https://bit.ly/4dDyNhD

18/05/2026

AI At Work | Olivier Cazeaux, Senior Director of Product Management, based in Nice, France, shares how he uses Claude Connectors with internal knowledge sources to quickly access relevant product information and streamline collaboration across global teams, while also using AI as a brainstorming companion.

How do you use AI in your daily workflow? Comment below. 👇

14/05/2026

"The strongest use case for AI in crew management is not automation for its own sake. It is better operational decision-making at scale."

Crew management sits at the intersection of compliance, cost, disruption recovery and crew welfare. It is one of the most operationally complex areas of any airline, and for many carriers, the tools supporting it have not kept pace with the demands placed on them.

In this article, Julian Fish, SVP and Head of Aviation Operations Solutions, makes the case for why that gap is widening, and what agentic AI means for the way airlines plan, respond and recover.

Crew management is one of the most demanding areas of an airline’s operation. Teams are expected to make fast decisions in an environment shaped by disruption, regulatory change, fatigue rules, union agreements, qualification requirements and individual preferences.