17/06/2021
We are looking for Tele-caller sales representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints in a professional and polite manner to ensure effective resolution and customer satisfaction. You should be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.
Tele-caller sales Representative Responsibilities:
• Receiving or making calls to customers.
• Striving to achieve first call resolution and maintain the quality of service provided by the call center.
• Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
• Responding efficiently to customers and creating a positive experience.
• Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
• Understanding and using the required software, reports, tools, and metrics.
• Participating in training and striving to increase and improve existing skills.
• Adhering to all company policies and procedures.
Call Center Customer Service Representative Requirements:
• Please Apply Near Faridabad Location Only
• High school diploma or equivalent.
• More education or experience may be preferred.
• Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills.
• Proficiency with computers, especially with regards to CRM software.
• Ability to resolve conflict and diffuse tension.
• Strong time management skills.
Job Location - Plot no. 10, Srs Chowk, Sector 86, Neharpar, Haryana 121002
For more details
Call - +91-9599373459, +91-7004707709
Email - [email protected]
