13/02/2021
Handle daily technical support activities on desktop support, data network and server management.
· Grow clients and communicate to Account Manager by determining new opportunities.
· Setup desktop computers and peripherals and test network connections.
· Install and test desktop software applications and internet browsers.
· Test computers to ensure proper functioning of computer systems.
· Train end users on usage of computer hardware and software.
· Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
· Adhere to policies as per corporate manuals and directives.
· Extend computer support for systems’ software and hardware.
· Setup computers and install software for various applications and programs.
· Interact with staff on desktop problems and their resolution.
· Network and connect computers within organization to better communication.
· Order or buy computer systems and liaise with purchase and supplies department.
· Maintain computer peripheral devices like printers and resolve associated problems.
