Protofact Infotech Services LLP

18/12/2019

19/08/2019

A bespoke CRM system can be robust yet flexible to grow as your business grows. No need to buy a new system just because the old one doesn't do what you want it to do. With a bespoke CRM system, you can just add on additional functionality and features of your own choosing only when your business needs it and your budget allows.

30/07/2019

A bespoke CRM system can be as simple or as complex as you need it to be - tailored to the way you work and minimizing time spent on training. Don't waste your time and money buying an on-off the shelf solution that has features that are confusing and not relevant to your business now or in the future.

22/07/2019

A web-based CRM system helps to value your business. Your database is one of your most valuable assets. When the time comes to sell on your company, prospective buyers will want to buy something more tangible than just the goodwill you have built up, (however great it is!). Having secure historic and current records of customer purchases that you can pass on to a prospective buyer will increase your business assets.

15/07/2019

Never lose your data

If you use notepads, post-it notes, calendars or other manual systems to record and track your data then chances are that you will lose something at some point. Or what if there was a fire in your office? What would happen to your data then? Data in a web-based CRM System is stored 'in the cloud', which means that even if all your paper documents go up in smoke or your PC, laptop or smartphone gets damaged, lost or stolen, your data will still be accessible to you as it is securely stored online.

05/07/2019

None of us like to think of the proverbial 'what would happen if I was hit by a bus' scenario but ask yourself what would happen to your business if you were unexpectedly taken seriously ill or were involved in an accident? Could someone pick up where you left off? Could someone decipher your hand-written notes or work out what needs doing when? With a web-based CRM, you can automate your 'to do' lists by having them displayed on a simple 'dashboard' with pop up reminders so you can't put off tomorrow what needs to be done today.

17/06/2019

We'd all love to think that our employees are happy enough to stay with our company forever but as circumstances change and careers are forged, it's highly likely that staff will move on at some point. If you don't have an automated system then what happens a few days, weeks or even months down the line when that person is no longer around to answer questions that arise? By having a web-based CRM system and maintaining full staff participation in it, all communications with customers and suppliers can be stored, archived and retrieved when needed, avoiding arguments and potentially embarrassing situations.

05/06/2019

A custom defined web based CRM system enables business owners to automate some business processes that were previously manual. This allows total traceability of all transactions and processes, giving evidence to industry regulatory bodies that your business is compliant and can remain that way. Any changes to these regulations can be easily monitored, modifying processes quickly and efficiently at minimal cost.

21/05/2019

The more complex your website is and the more products that you feature on the site, the more difficulty your potential customers may have in locating the product or service they are looking for. Don't forget that visitors can enter a site through any page, not just the homepage!

Users must be easily able to reach the homepage and all major site sections from any page whilst navigating around a website.

18/05/2019

Large organisations have unique requirements. We at Protofact, understand how big businesses work and has experience providing software solutions for use by thousands of staff, managing massive amounts of data.

Find out how we can help your business at [email protected]

10/05/2019

If your business requires a ERP or CRM system or a sophisticated stand-alone web application, we've probably already helped a business like yours. A spreadsheet might be sufficient for a low turnover company but as your business grows its limitations make it unsuitable. When your business outgrows your software, Protofact can help you to organise, automate, and synchronise sales, marketing, customer service and technical support.

03/05/2019

Web and Mobile Apps empower not only your staff but also your customers;

Customers benefit from enhanced services – Imagine your remote staff being able to take a prospect’s signature via your iPad or use your phone’s camera to attach photos to a customer’s record.

Customers can use an ordering system via their tablet or smart phone to buy something from your online catalogue.