CS Infocomm Pvt. Ltd.

CS Infocomm Pvt. Ltd. India's leading CX solution provider CS Infocomm's slogan line is 'Establishing Business Driven Communication Processes'.

CS Infocomm is a catalyst for unlocking the potential of your interactions, be it the customer facing side or be it internally within the boundary lines of your enterprise. We are India's premier technology system integrator and provider of consulting, design, implementation and maintenance of powerful "contact center" & "unified communication" solution for enterprises. Employing a best-of-breed

approach, CS Infocomm offers a full range of solutions including automatic contact distributor, IVR, workforce optimization, reporting and management. In course of our systems integration engagements, we have developed connectors across industry's leading platforms. We also provide a complete range of services including Project Management, Remote Monitoring and Support Management. As a solution provider, CS Infocomm takes up end-to-end projects to establish a contact center for organization and work towards integrating Enterprise Communication HubTM.

Here’s to a year of "shaping the future of Customer Experience through AI, automation and innovation."Wishing all our pa...
01/01/2026

Here’s to a year of "shaping the future of Customer Experience through AI, automation and innovation."

Wishing all our partners and clients a year full of success and digital transformation. Let's make this year extraordinary!

#2026

Thank you for your trust, collaboration and support throughout 2025. As we celebrate the season, we’re wishing you a Chr...
25/12/2025

Thank you for your trust, collaboration and support throughout 2025. As we celebrate the season, we’re wishing you a Christmas filled with joy and a New Year full of growth, innovation and success in every project you lead.

Shoutout to the men who keep life simple: • “AC theek hai yaar” straight to the point • “5 minutes” basically means “bas...
19/11/2025

Shoutout to the men who keep life simple:
• “AC theek hai yaar” straight to the point
• “5 minutes” basically means “bas ek last over + bas ek last email”
• “Restart karke dekho” the OG fix since the Windows 95 days

Some things are just black or white.

Here’s to the unsung superheroes of your life who juggle deadlines, family plans, bill reminders, and misplaced TV remotes… all with classic 90s hero confidence.

Happy !

Proud moment at GITEX Global Dubai 2025!As a trusted technology partner to Emrill, it was a privilege for CSInfocomm and...
04/11/2025

Proud moment at GITEX Global Dubai 2025!

As a trusted technology partner to Emrill, it was a privilege for CSInfocomm and Genesys to present the Customer Excellence Award to Emrill celebrating their continued commitment to innovation and customer-centric excellence.

Together, we’ve been shaping a next-generation omnichannel contact centre experience that redefines service delivery and operational efficiency.

Congratulations to the entire Emrill team on this well-deserved recognition!

They didn’t just play by the rules - they rewrote the equations.Every shot, Every smile, Every win - a reaction of pride...
03/11/2025

They didn’t just play by the rules - they rewrote the equations.
Every shot, Every smile, Every win - a reaction of pride.

New winning formula: Women × Will = Win.

We’re thrilled to celebrate our valued customer Al Wathba Insurance Company for winning the CX Innovation – Insurance Aw...
03/11/2025

We’re thrilled to celebrate our valued customer Al Wathba Insurance Company for winning the CX Innovation – Insurance Award 2025 at , presented by Genesys and CSInfocomm.

This recognition is a testament to Al Wathba’s unwavering focus on transforming customer experience in the UAE insurance sector through innovation and technology. Their dedication to reimagining CX has set a new benchmark for the industry.

We’re proud to partner with a forward-thinking team that shares our vision of enriching every customer interaction and driving meaningful digital transformation.

Congratulations once again to the entire Al Wathba Insurance team on this remarkable achievement!

Thrilled to celebrate our valued customer, Emirates Driving Institute (EDI), for winning the Genesys Cloud Catalyst Awar...
30/10/2025

Thrilled to celebrate our valued customer, Emirates Driving Institute (EDI), for winning the Genesys Cloud Catalyst Award at

This recognition reflects EDI’s continued innovation and commitment to delivering exceptional customer experiences a vision we’re proud to help power through our collaboration with Genesys & CSInfocomm.

A big congratulations to the entire EDI team for this well-deserved achievement!
Here’s to more milestones ahead in shaping the future of CX together.

Honouring Excellence in Digital Transformation!At GITEX Global 2025, CS Infocomm Pvt. Ltd. and Genesys proudly presented...
27/10/2025

Honouring Excellence in Digital Transformation!

At GITEX Global 2025, CS Infocomm Pvt. Ltd. and Genesys proudly presented the Customer Excellence Award to Takaful Emarat recognizing their unwavering commitment to digital transformation and service innovation in the insurance sector.

We were privileged to have the CEO of Adnan Sab'a Al Aish personally accept the award at Genesys booth, reaffirming their leadership’s dedication to delivering seamless and customer-centric experiences.

Partnerships like these drive our mission of Enriching Customer Experience and inspire us to continue enabling organizations to lead with innovation.

Celebrating Customer Excellence at GITEX 2025!At GITEX Global 2025, CSInfocomm had the privilege of presenting the Custo...
27/10/2025

Celebrating Customer Excellence at GITEX 2025!

At GITEX Global 2025, CSInfocomm had the privilege of presenting the Customer Excellence Award to Al Habtoor Motors recognizing their commitment to delivering exceptional customer experiences and driving digital transformation in the automotive sector.

It was an honour to have esteemed dignitaries from Al Habtoor Motors and Genesys join us during the award presentation at the . Their continued trust and partnership truly inspire our mission of Enriching Customer Experience.

A big thank you to the Al Habtoor Motors team for being an incredible partner in innovation and excellence!


Genesys

Another milestone for CS Infocomm Pvt. Ltd. at !Honored to receive the Genesys Digital Innovation Partner of the Year A...
24/10/2025

Another milestone for CS Infocomm Pvt. Ltd. at !

Honored to receive the Genesys Digital Innovation Partner of the Year Award - a recognition of our shared vision to drive intelligent, business-centric customer experiences across the Middle East.

This achievement reflects our relentless focus on innovation, collaboration, and delivering real outcomes.

Here’s to shaping the future of CX, together!

Address

A-505, Sagar Tech Plaza, Sakinaka, Andheri East
Mumbai
400072

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+912240170600

Website

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