LitmusWorld

31/12/2021

Don't just measure! Act and Improve.

Here are the best practices that will help you in closing the feedback loop better.

https://buff.ly/3wNGknw

Many organisations collect customer feedback but how many of them actually act upon it? This article covers ways of closing the customer feedback loop.

30/12/2021

What is your Employee Experience strategy?

29/12/2021

CX leaders leverage Huddles to build a sense of employee and customer experience ownership. When was your last Huddle?

A daily huddle is a short meeting, usually taking only about 15 minutes, conducted by the team leader before the start of the day or shift. The team discusse...

04/11/2021

Let the glowing diyas, beautiful fireworks sparkle up your personal and professional life with happiness and joy.

LitmusWorld wishes you all a very Happy and Safe Diwali.

02/11/2021

To put your organization on a winning path, embark on an Employee Engagement Journey. Here’s a roadmap:

25/10/2021

Customers no longer base their loyalty on price or product. Instead, they stay loyal to companies due to the experiences they receive. Failing to keep up with their increasing demands, your customers will leave you.

Here are 33 amazing facts that will blow your hats off:

Facts on Customer Experience. If you are still unsure of the advantages of managing the overall customer experience, just look at some of the real benefits.

14/10/2021

What did your business learn about customer experience in this new normal?

12/10/2021

Even though human interactions have become limited, the role of customer experience becomes even more critical in the post-pandemic world. Let’s see why.👇

https://buff.ly/30d5Cj7

The Importance of CX in the Post-Pandemic World If there is one thing we can say for certain, it is that the pandemic has changed the fabric of the world, including human interactions, business transactions Read more…

11/10/2021

Drive CX Excellence through our CX Maturity Roadmap Guide.

08/10/2021

What are your shopping plans for this festive season?

Tell us about it and stand a chance to win gift vouchers!

Get started - https://buff.ly/2WYnkWA

LitmusWorld

06/10/2021

Get all customer experience essentials in one place. Download your free CX kit now!

https://www.litmusworld.com/cx-day-2021/

Join us as we celebrate the commitment and passion of CX professionals across the world! Customer Experience has been the driving force for businesses in spite of the pandemic affecting the bottom line numbers. CX practitioners have not only enabled business processes to understand the digital needs...

05/10/2021

Thank you Megan Burns for joining us at the celebrations.

https://youtu.be/bUkrayVt2gY

Celebrate the CX DAY 2021 with LitmusWorldCatch the customer experience experts from all around the globe talking about the importance of CX in the post-pand...