21/09/2019
Job Summary
We are looking for an ambitious and energetic Customer Sales & Support Executive to help us expand our clientele. Candidate will represent the services of the company on front side and will have the dedication to create and apply an effective sales & marketing strategy. Assist customers via voice, email or chat
Responsibilities and Duties
• Provide software & product demo to clients over calls, emails & remote desktop communication (Teamviewer/Anydesk)
• Demonstrating the product knowledge, its usage and issues
• Maintain a clear communication channel between the internal team and clients
• Understanding the product features and represent to clients
• Actively connect with customers and provide proactive support
• Coordinate with Development Team to successfully deploy software releases
• Able to monitor process and software changes that impact production support
• Escalation and reproduction of technical issues for the development team
• Should be updated with current trends in markets and customer needs
• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep records of sales, revenue, invoices etc
Required Experience, Skills and Qualifications
• Excellent Communication skills (verbal and written)
• Experience in Sales and Marketing
• Should be able to work in multitasking environment
• Hands-on experience in writing business emails/communication
• Team player, Communication and negotiation skills
• Decent Computer Knowledge required
• Knowledge about domain/hosting/emails will be an added advantage
Job Title : Sales and Support Executive
Job Type : Full-time
Salary : ₹1,20,000 to ₹1,80,000 / year
Experience : 1 year or above
Industry :
Software Development
Website Development
Mobile App Development
SAAS Software’s
Qualification :
Graduate in B.Tech/B.Sc/BCA/M.Sc/MCA/Diploma etc
Location :
KeyStroke Developers
Head Office : E-309, 5th Floor, Sector 75, Industrial Area, Phase 8-A, Mohali, Punjab – 160055
Application Form :
https://keystrokedevelopers.com/career/