14/07/2021
What is Voice Aide?
The most natural of all human behavior is verbal communication. We interact effortlessly with verbal
communication.
With computerization we have started communicating with machine through keyboard or through text input
sometimes the exchanges are annoyingly long. How we long to be able to connect to the human assistant
immediately without going through dozens of options and inputs to select your choice of human assistant.
While most of us are resigned to go through these processes we are still frustrated and sometimes the
frustration is on the brand.
VVA (virtual voice assistants) will directly interact with the customer and on verbal interaction will cut through
the long processes to directly connect the customer to the desired option. This will increase the satisfaction level of interaction improving the brand image considerably.