25/06/2022
Sr. Network Engineer - L3 (Bangalore)
JOB PURPOSE / JOB ROLE
Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain
Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE
KEY RESPONSIBILITIES / DELIVERABLES
Responsible to aupport the Day to Day Operations and ensure defined SLA has been met as agreed in the SOW.Process knowledge on ITIL.
• 5 - 8 years in IT service delivery and handled multiple customer environments
• Good Knowledge of Incidents Management & Change management
• Coordination with vendors for escalation
• Preparing & validation of Root Cause Analysis
• Preparation & Updating of Network diagram - LAN/WAN topology on Periodic Basis
• Configuration & Validating the Configuration of new network devices prepared by L2 Egg
• Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
• Managing the shift roster.
• Good Knowledge of Incidents Management & Change management
• Coordination with vendors for escalation
• Preparing & validation of Root Cause Analysis
• Review of Network Device Hardening Mechanism On Periodic Basis
• Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF
• Configuring and troubleshooting the Cisco switches.
• Assigning severity to the Incidents logged based on the definition.
• Second level analysis (investigating problems) and closure of known and low priority security incidents.
• Logging Problem Ticket for unresolved Incidents with Technical Service
• Sending Security Alert messages on newly found vulnerabilities
• Installation of security patches & bug fixes on High Critical Devices
• System health checks for all Network devices & Action plan for any issues or Observations
REQUIRED SKILL SETS (INCL. SOFT SKILLS)
1.CCNP Certifications and Hands on experience on Switching & Routing
2. CISCO Firewall ( FTD ). Checkpoint , and FortiGate firewall Hands on experience
3. Good Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC, Nexus etc.
4. Good knowledge or certificate on CISCO etc.
5. Cisco SD WAN , SD Access Knowledge , and Cisco DNA
6. Validation of Network diagram - LAN/WAN topology on Periodic Basis
7. Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
8. Validation modification of configuration done by L2 Egg
9.Analysis & Periodic Check of LAN/WAN traffic
10. Review of Network Device Hardening Mechanism On Periodic Basis
11.Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF
12. Troubleshoot all static routing and dynamic routing (BGP,EIGRP,OSPF etc.) in enterprise network for high
availability
1. Good Communication and Writing Skills
2. Problem Solving Skills
3. Quick learning of new Mgt Skills
4. Proactive and Progressive Mind set
OTHER ESSENTIAL REQUIREMENTS & QUALIFICATIONS WORK EXPERIENCE
Diploma/BE/ Any Graduation & 5+ years of experience in Network Domain
[email protected]
