13/05/2025
How do you build products with near-zero support tickets?
Ashok Munnangi reveals Sathguru Soft's culture of deep QA, root-cause analysis, and a "no bug is too small" mindset.
https://blog.sathgurusoft.com/the-man-behind-bug-zero-ashok-munnangi-on-crafting-bulletproof-products-at-sathguru-soft/
A conversation with the QA hero who built more than just quality, His team and he built trust. Interviewer: Neha | Guest: Ashok Munnangi Neha (smiling): Ashok, fifteen years with Sathguru Soft, and in all these years, one thing has stayed constant, the incredible stability of our products. What i...