29/01/2024
Hiring for Gurgaon Location!
JOB DESCRIPTION
· Number of working days per week – 6
· Process timings: Rotational Shift
· Day to day responsibilities of the employee (in brief)–
The agent will be responsible for handling calls of patients or their attendants calling in from various cities. He/she will then have to reply to those queries in a set format, book Doctor appointments on a portal, comfort the patient in case of emergency, transfer the call to other departments if required etc.
· Specific skill requirement - Computer skills & email writing
· Minimum educational qualification requirement – any graduate (science graduation preferred)
· Gender - Male or Female.
· Age criteria (if any) – 19 to 30
· Language required- Please specify the proficiency level
· English – Excellent
· Hindi - Fluent
Telugu- Fluent
· Preferred work experience
· Total relevant industry experience (BPO/KPO): 0 to 2 Years
· Customer Care Service Experience
Salary - Upto 17,000-19,000 CTC Per Month
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A brief about the company – Open Mind Services Limited
Open Mind is a complete service and solution provider for knowledge-based call center operations in the healthcare segment. We set up and manage patient care Tele Centers for various healthcare service providers in India
Healthcare Connect Centre helps Hospitals in taking care of patients, Appointment management, helping patients connect with the doctors, Patient Feedback, Patient Monitoring, Patient Reminder and much more. The Patient Connect Centre is a boon for any healthcare service provider. Our trained resources with an empathetic approach connect with the patients to help them and enhance the brand value of the healthcare provider.
· Company Legal Name: Open Mind Services Ltd
For Telephonic Interview
· POC Name: Devika Wadhawan
· POC Number: 9717008655
· Office Address: Open Mind Services Limited
Spaze I Tech Park, B3-Tower, 825,8th Floor, Behind Omaxe City Centre, Gurugram, Haryana, 122018
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