Process Nine Technologies - Process9

20/09/2025

Handling KFS in 22 languages—sounds overwhelming, doesn’t it? What if there was a way to make the process effortless and instant?

Unlock seamless translation with MoxWords!

20/09/2025

𝗠𝗮𝗻𝗶𝗽𝗮𝗹 𝗖𝗶𝗴𝗻𝗮 𝗚𝗲𝘁𝘀 𝗜𝘁 𝗥𝗶𝗴𝗵𝘁 𝘄𝗶𝘁𝗵 𝗛𝗶𝗻𝗱𝗶 𝗦𝘂𝗽𝗽𝗼𝗿𝘁!

ManipalCigna Health Insurance Company Ltd. has added Hindi to their website! And this is a genuine win for customers.

Health insurance is confusing enough without having to decode everything in a second language. We've all seen too many people nod along during policy explanations, only to realize later they had don't understand everything they signed up for.

With Hindi support, Manipal Cigna is acknowledging what we all know - 𝗺𝗼𝘀𝘁 𝗜𝗻𝗱𝗶𝗮𝗻𝘀 𝗮𝗿𝗲 𝘄𝗮𝘆 𝗺𝗼𝗿𝗲 𝗰𝗼𝗺𝗳𝗼𝗿𝘁𝗮𝗯𝗹𝗲 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝘁𝗼𝗽𝗶𝗰𝘀 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲. Whether it's understanding what's covered, figuring out claim procedures, or just knowing which hospital to go to, language shouldn't be the barrier.

Here's what really matters though - 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲. When our countrymen can read their policy details in their own language, they will actually knows what they're paying for. When someone can navigate claims in their preferred language, they're not dependent on others to explain basic rights. And let's be honest - in a health emergency, the last thing you want is language confusion adding to your stress.

Good customer service means meeting people where they are. If you're serving Indian customers, you need to speak Indian languages. It's really that simple.

Manipal Cigna deserves credit for recognizing this reality, because plenty of insurance companies are still stuck in English-only mode. We sincerely hope they soon realise - when people understand their coverage better, they make better health decisions. When they're confident about their policies, they actually use their benefits. 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝘄𝗶𝗻𝘀.

20/09/2025

Some time ago, HDFC Ergo made their website accessible in 7 Indian languages, breaking down one of the biggest barriers in financial protection for millions of Indians across different regions.

While this may look like just a language selection option on the website, but this step unlocks insurance literacy for millions of Indians. When the benefits of insurance are explained in your mother tongue - be it Hindi, Tamil or Bengali, complex concepts become clear conversations, and protection becomes accessible.
 
The numbers tell a powerful story:

🔹78% of Indians prefer consuming digital content in their native language
🔹Language barriers keep 40 crore+ Indians away from formal financial services

This move by HDFC Ergo is about inclusion. It's about ensuring that a farmer in Tamil Nadu understands about crop insurance as clearly as a trader in Gujarat understands his business policy, and a techie in Bangalore feels as comfortable as a teacher in Bengal.

This move aligns perfectly with India's vision of financial inclusion for all. When businesses speak the language of the people, they don't just expand their reach, they expand possibilities.

Kudos to HDFC Ergo for recognizing that true growth happens when everyone is included in the conversation. 👏

Because protection should never be limited by language.

20/09/2025

𝟳𝟲% 𝗼𝗳 𝗼𝗻𝗹𝗶𝗻𝗲 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿𝘀 𝗽𝗿𝗲𝗳𝗲𝗿 𝘁𝗼 𝗯𝘂𝘆 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝘄𝗶𝘁𝗵 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲.

At Process9, we believe language should be a business superpower, not a bottleneck.
That’s why we built the Mox Suite - a set of AI-powered solutions that replace outdated manual processes with automated, seamless localization across all digital channels.

Make your business truly multilingual, effortlessly.

31/03/2025

Our heartfelt wishes for a joyous and blessed Eid al-Fitr. 🌙✨️

30/03/2025

To new beginnings, fresh ideas, and new successes!

01/01/2025

Wishing you all a happy, healthy and prosperous 2025. Happy New Year!

21/12/2024

09/05/2023

What is MoxWords?
A Translation Management System
An ideal translation workbench for LSPs

Translation projects in India and worldwide primarily involve document translation from one language to another. Other use-cases include website and mobile app localization, database translation, plain text, video/audio content, interpretation, and email translation. An efficient translation management solution must cater to all these needs and produce the desired results.

MoxWords is a modern Translation Management System (TMS), which can also be referred to as a Computer-Aided Translation (CAT) tool. CAT tool is a legacy term that has been in use for years and refers to a software that automates certain translation workflow steps. The Translation Management System, on the other hand, is a comprehensive translation business ecosystem for Language Service Providers (LSPs) to manage all aspects of their translation operations.

In fact, MoxWords goes one step further by integrating AI/ML technologies in the translation process to fast-pace the delivery, improve quality, and customize the content as per customer requirements. It also accomplishes tasks that were challenging for businesses to achieve using previously available tools and technologies.

In this series of posts, I will delve deeper into MoxWords to provide potential users with a comprehensive understanding of the product and strategies to grow their businesses, enhance efficiency, optimize resources, and reduce the time and cost of delivering high-quality translations to customers.

Follow Process Nine Technologies - Process9 on Linkedin for your daily dost of

02/05/2023

Speed 🚀 is of essence in today's fast paced world.
Businesses are striving to beat their competition and be the first to capture the attention and mindshare of consumers.

At Process9, we understand that time to market is critical, and all our solutions have been designed to deliver. ⏱

Experience the fastest way to add languages to your website, apps and any other digital content with MoxVeda.

Set up your demo today! https://process9.com/contact-process9/