Smartping

Smartping Founded in 2015, Smartping has 2500+ pan-India customers and delivers 100Bn+ messages annually.

Established in 2015, Smartping is a leading enterprise and telecommunications service provider, revolutionizing how pan-India businesses connect and engage with their audiences via its UCaaS (Unified Communication as a Service) suite. Smartping is a leading UCaaS (Unified Communication as a Service) platform that empowers pan-India businesses with scalable multi-channel communication services. As a team of experienced telco consultants and support professionals, Smartping provides a secure and transparent CPaaS Suite that brings brands and consumers together by amplifying engagement at scale. Channel Solutions:
- SMS Solutions
- WhatsApp Business Messaging
- Cloud Contact Center
- Conversational AI
- Enterprise Voice Solutions
- RCS
- Blockchain Solutions

Day 2 at World AI Summit 2026, BengaluruA great way to close the summit. Our Chief Business Head – Voice & CCaaS, Mr San...
16/10/2026

Day 2 at World AI Summit 2026, Bengaluru

A great way to close the summit. Our Chief Business Head – Voice & CCaaS, Mr Sanjeev Goyal, facilitated a panel discussion with industry leaders on where AI is taking business communication next.

The takeaway from the stage and the booth was the same: AI works best when it improves real conversations, whether that’s an AI-powered chat on the WhatsApp Business API, a smarter voice interaction, or a connected contact center experience.

Two days of meaningful conversations with enterprise leaders, innovators, and decision-makers. Thank you to everyone who visited our Booth. Here’s to building more connected, AI-ready businesses together.

If we missed you at the summit, let’s still connect. Message us, and we’ll set up a conversation.

Day 1 at World AI Summit 2026, BengaluruIt was a great start. Our leaders Mr. Manish Bhargava (Chief Sales and Revenue O...
15/10/2026

Day 1 at World AI Summit 2026, Bengaluru

It was a great start. Our leaders Mr. Manish Bhargava (Chief Sales and Revenue Officer) and Mr. Sanjeev Goyal (Chief Business Head – Voice & CCaaS) spent the day talking with enterprise leaders, innovators, and decision-makers about how AI is changing business communication.

A big part of the buzz was WhatsApp. From AI-powered conversations on the WhatsApp Business API to smarter voice experiences, the focus was on practical AI that makes every customer interaction faster, more personal, and available on the channels customers already use every day.

Thank you to everyone who visited us today. 🙏

Smartping is exhibiting at World AI Summit 2026, 14–15 October, and we’d love to meet you!Come say hello to Mr. Manish B...
13/10/2026

Smartping is exhibiting at World AI Summit 2026, 14–15 October, and we’d love to meet you!

Come say hello to Mr. Manish Bhargava and Mr. Sanjeev Goyal. Swap notes on how AI is changing the way businesses talk to their customers.

📍 Sheraton Grand Hotel, Bengaluru
🗓️ 14–15 October 2026

Stop by to explore AI-powered business communication and see how businesses are making every customer conversation smarter. See you there!



12/10/2026

Behind every festive purchase is a moment that matters, and behind every moment is an opportunity for businesses to connect, engage, and make things happen.

This festive season, Smartping connects meaningful customer moments through WhatsApp, RCS, SMS, AI, and Voice, helping businesses stay connected at every step, from discovery to decision, transaction to fulfilment, and beyond.

India Lights Up. So Does Your Business.

: Powering India's Business Communication at Scale

Everyone is on the move this festive season.Last Diwali, festive flight bookings rose 60-65% year on year, and intercity...
09/10/2026

Everyone is on the move this festive season.
Last Diwali, festive flight bookings rose 60-65% year on year, and intercity buses ran at 95-100% occupancy. Families heading home, pilgrims, friends on weekend breaks: India travels together, and it travels in many ways at once.
One festive trip can mean a train to the city, a flight onward, a cab at the other end and a hotel to stay in. Each leg comes with its own timings, gates, platforms and pickup details. When a traveler gets the right update at the right moment, the whole journey feels easy. They know where to be, when to be there and what comes next.
That's what Smartping helps travel and hospitality businesses deliver. We automate ticket confirmations, boarding details, live journey updates, pickup information and arrival support across WhatsApp, SMS, Voice, RCS and Email, so every traveler stays informed from booking to arrival.
This festive season, the best journeys are the best-informed ones.

: Powering India's Business Communication at Scale

For Indian real estate, the festive season isn't just a good quarter. It's often the deciding one. Between 25% and 35% o...
08/10/2026

For Indian real estate, the festive season isn't just a good quarter. It's often the deciding one. Between 25% and 35% of annual housing sales are closed in these few months, and luxury enquiries typically jump 15–20%.

Developers know this, which is why launches are timed to Navratri and Diwali. But it also means a buyer is rarely looking at one project. They're comparing several, often on the same day, across WhatsApp, calls and portals.

In a big-ticket decision, the first response sets the tone. A buyer who gets a brochure, a price breakdown and a confirmed site-visit slot within minutes feels looked after. A buyer who waits until tomorrow has already booked a visit somewhere else.

That's the gap Smartping is built to close. We help real estate teams respond instantly, share project details on request, qualify leads automatically and follow up before and after site visits, across WhatsApp, SMS, Voice, RCS and Email.

This festive season, the sale isn't won at the booking desk. It's won in the first reply.

: Powering India's Business Communication at Scale

Festive season logistics in India isn't just about moving more packages; it's about moving them where expectations have ...
07/10/2026

Festive season logistics in India isn't just about moving more packages; it's about moving them where expectations have never been higher.

This year, festive e-commerce order volumes grew 24% year-on-year, with deliveries actually running 15% faster than last year. But growth like that comes with a catch: 65% of these orders now originate from Tier 2 and Tier 3 cities, markets with lower delivery density, where a single delay is far more visible to the customer.

And delays are expected. 54% of consumers already anticipate them during the festive season; the real risk isn't the delay itself; it's staying silent about it. Once delivery crosses 3 days without an update, return-to-origin rates spike by 140%. A shipment that's simply late can quietly turn into a shipment that's returned.

We built Smartping to close that gap: automating shipment, delivery, and delay updates across WhatsApp, SMS, Voice, RCS, and Email, so every customer knows where their order is before they have to ask.

This festive season, visibility isn't a nice-to-have. It's what keeps a delay from becoming a return.

Festive season e-commerce in India isn't a steady climb; sellers in high-demand categories like gifting and décor saw 3-...
06/10/2026

Festive season e-commerce in India isn't a steady climb; sellers in high-demand categories like gifting and décor saw 3-5X their normal order volumes, with overall order momentum climbing over 400% on peak days.

That kind of surge puts enormous pressure on one part of the funnel: checkout. 70% of Indian e-commerce shoppers already abandon their cart before completing a purchase, one of the highest abandonment rates globally. At normal volume, that's a leak. At festive traffic, it's the single biggest source of lost revenue in the entire funnel.

We built Smartping to close that gap, automating order confirmations, delivery tracking, and support queries across WhatsApp, SMS, Voice, RCS, and Email, so no customer is lost to silence between click and delivery.

This festive season, the sale isn't won at checkout. It's won in everything that happens around it.

This festive season, India's retail story isn't just about higher sales; it's about where those sales happen.Traditional...
05/10/2026

This festive season, India's retail story isn't just about higher sales; it's about where those sales happen.

Traditional retail stores accounted for 85% of this year's record ₹5.4 lakh crore in festive trade, and for the first time, in-store fulfillment matched warehouse dispatch nationwide. The store is no longer separate from the online journey; it's part of it. A shopper might browse online, ask a question on WhatsApp, and still walk in to buy.

That shift raises the bar for responsiveness. Nearly 3 in 4 festive shoppers say fast, seamless service decides where they buy, not just price or product. If a shopper reaches out on any channel and doesn't hear back quickly, they don't wait. They buy from whoever replies first.

We built Smartping to help retail brands show up consistently wherever shoppers are, answer queries the moment they come in, sync confirmations across online and in-store, and recover sales that would otherwise go quiet across WhatsApp, SMS, Voice, RCS, and Email.

This festive season, presence isn't optional. It's what turns a browsing shopper into a buying one.

Remembering Mahatma Gandhi and the values of truth, empathy, and compassion that continue to inspire us.May honest conve...
02/10/2026

Remembering Mahatma Gandhi and the values of truth, empathy, and compassion that continue to inspire us.
May honest conversations and meaningful connections help us build a more peaceful, inclusive, and connected tomorrow.
Happy Gandhi Jayanti!

Address

Plot No, 254, Beside Safdarjung Hyundai Showroom, 1st Floor, Phase IV, Udyog Vihar
Gurugram
122015

Opening Hours

Monday 9:30am - 6:30pm
Tuesday 9:30am - 6:30pm
Wednesday 9:30am - 6:30pm
Thursday 9:30am - 6:30pm
Friday 9:30am - 6:30pm
Saturday 9:30am - 6:30pm

Telephone

+9118009111111

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