Humonics Global, Unit 11 & 12, F15, Tower B, Emaar Digital Greens, Gurugram (2026)

15/09/2021

On September 15, engineers worldwide are celebrated on this special occasion, known as Engineer’s Day.

We Humonics Global pay ode to the hard work, determination and building blocks of our society, i.e. the engineers.

This day also observes the birth anniversary of Bharat Ratna Mokshagundam , an Indian civil engineer born on September 15, 1860, in Muddenahalli village Karnataka.

His contribution to the field of engineering in India has been immense.

He had completed his education from College Of Engineering, Pune and then later went on to work on significant projects that shaped Indian society into what it is today.

Sir Mokshagundam Vishweshvaraya's applauded work with several accolades, the most eminent being the .

14/09/2021

𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 The 𝗳𝗶𝗿𝘀𝘁-𝗹𝗲𝘃𝗲𝗹 𝗾𝘂𝗲𝗿𝗶𝗲𝘀 with 𝗩𝗼𝗶𝗰𝗲𝗯𝗼𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻

✔Ensure humanlike conversations
✔Smooth CRM integration
✔Reduce operational cost

Schedule a walkthrough now: https://lnkd.in/e5Hc9kwF

🤝 Get in touch with us at www.humonics.ai.
🎧 The World's First Autonomous Cloud Contact Center
✍️ Connect with us and get your free 7 days trial Now.

14/09/2021

Hi, connections! We Humonics Global hiring for mentioned positions:

1. Mean stack Developer
2. DevOps Engineer
3. Data Scientist
4. Call Center

That could start with us ASAP.

To apply, please click the link below.
https://lnkd.in/e2xTk9HS

Reach out to us at [email protected]
Visit us at www.humonics.ai

07/09/2021

Virtual agents are already been used by some businesses as an automated communication channel that provides personalized content to their customers.

These Ai powered digital humans can call customers by their names, they can remember their favourite products or travelling destinations and provide relevant suggestions.

However, they can do much more than that.

I would like to introduce you to the 3-ways to add a heart to your digital human. These 3 ways allow the virtual agent to be personalized on a more psychological level. Instead of focusing on customer demographic information (e.g. age, gender, etc) and likes or dislikes.

We Humonics Global AI-powered digital humans will provide you seamless personalized customer experience.

🤝 Get in touch with us at www.humonics.ai.
🎧 The World's First Autonomous Cloud Contact Center
✍️ Connect with us; book your slot here https://lnkd.in/e5Hc9kwF to get your free 7 days trial Now.

06/09/2021

Why are brands shifting to the WhatsApp business ❓🤔

Since the launch of WhatsApp Business in January 2018, more than 5 million businesses have started using the platform “to support customers, grow their businesses, and serve their communities all over the world.”

The tool has massively taken off — especially in markets where WhatsApp is the communication platform of choice.

WhatsApp Business offers brands the ability to provide their customers with a more simplified, reliable and efficient level of customer engagement while increasing loyalty, saving time and reducing costs.

We Humonics Global AI-powered digital humans will provide you seamless customer experience with required integrations.

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🤝 Get in touch with us at www.humonics.ai.
🎧 The World's First Autonomous Cloud Contact Center
✍️ Connect with us; book your slot here https://lnkd.in/e5Hc9kwF to get your free 7 days trial Now.

01/09/2021

And we turn 4th years today at Humonics Global! The increasing years are the most happening growth phases in our lives. With a growing business, strategic investor funding and hiring across roles in a tough year, the past year has put us indeed on a growth path 🙂!

A huge thanks to all team members at Humonics Global, investors, customers, partners, directors and to the Humonics Global family too! For always being a sounding board, the rock of support and the wind beneath our wings 🙂

Congratulations - Soumay Seth, sandeep gosain

27/08/2021

Integration of conversational AI platform with the customer service tools allows businesses to attain economies of scale and better customer interactions.

We look at how customer service integrations benefit your company and common tools you should integrate.

Customer service is a key point of differentiation that exists in the business world.

With changing business scenarios and customer demands, companies need to integrate their customer support and service platforms with various tools that can provide delightful customer service.

To meet customer demands, companies are looking to adopt conversational AI. And why not. Forbes suggests that 70% of millennials report positive, conversational AI experiences.

Without a doubt, the two are connected. But understanding the importance of customer service integrations with your conversational AI platform and finding the appropriate tools is a must.

Humonics AI-powered digital humans will provide you seamless customer experience with required integrations.

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🤝 Get in touch with us at www.humonics.ai.

🎧 The World's First Autonomous Cloud Contact Center

✍️ Connect with us; book your slot here https://lnkd.in/e5Hc9kwF to get your free 7 days trial Now.

09/08/2021

Over the past decade, enormous technological progress has been made in neural networks, machine learning, deep learning and natural language processing.

That’s why digital assistants live in every smartphone now, and businesses are drooling over chatbots. AI has tremendous promise in customer service. But will it be able to live up to its potential?

How realistic is it to power your customer service with AI, what is currently possible, and what can we expect from the future?

Over the past decade, enormous technological progress has been made in neural networks, machine learning, deep learning and natural language processing.

That’s why digital assistants live in every smartphone now, and businesses are drooling over chatbots. AI has tremendous promise in customer service. But will it be able to live up to its potential?

How realistic is it to power your customer service with AI, what is currently possible, and what can we expect from the future?

1. Analyzing customer sentiment

2. Answering frequently asked questions

3. Automating text predictions and messages

4. Performing small tasks

5. Qualifying leads

How to get started with AI-powered customer service?

A customer communication solution like Humonics.ai gives you a framework for building your own AI chatbot. Humonics offers a HUNA, our digital Human, for you to take advantage of. , Your own custom-built solution.

The more you chat, the more your AI solution can learn about and help your customers. Humonics offers a free 07 days trial to give you a feel for our Voice, Chat&Cloud based Contact Center platform. If you like what you see, we’d be happy to get you started on the path to AI.

Learn more - www.humonics.ai. 🤝

The World's First Autonomous Cloud Contact Center 🎧

Get in touch with us at www.humonics.ai to get your free 7 days trial Now. 🤝

.ai

03/08/2021

Give your contact center the boost of
𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐕𝐨𝐢𝐜𝐞 𝐁𝐨𝐭:

💲Reduce operational costs

🗣Human-like Conversations

👌Languages compatibility

Listen to the real voice Bot-based conversations here:
https://lnkd.in/erUtXyY

Reach out to us at [email protected]
Website – www.humonics.ai
Schedule a call with us here https://lnkd.in/euQ53yx
Get your free 07 days trial Now.

.ai

20/07/2021

Increase Payments and Debt Recovery without Compromising Customer Experience 💸🤝

Empower your customers with self-service options. 🔥

Interactions Virtual Collection Agent (Digital Human) is poised to transform the industry forever with the capability to increase revenue recovery at a reduced operational cost in a conversational, human-like, and judgement-free manner.

Our Virtual Collection Agent combines Conversational AI with human understanding in real-time to behave like your best agent at scale. VCA seamlessly integrates into current tech ecosystems, including telephony dialers to deliver a personalized and consistent experience across channels. Deliver a superior customer experience and improve agent productivity while reducing operational costs with Interactions VCA.

VCA can handle entire inbound or outbound collections interactions – from identifying and verifying the right party to playing the legal disclaimer and offering payment arrangement options to processing payments. VCA takes over data-driven transactions and allows collection agents to focus on tasks that need their human expertise.

Accounts Receivable Management organizations benefit from the increase in revenue recovered, while customers feel more comfortable due to the judgment-free payment through VCA. Automated debt collections mean that customers don’t have to wait in a long queue to speak to a live agent to resolve an outstanding debt. Managing accounts receivable and automated billing management has never been easier with VCA due to the seamless and conversational approach for self-service.

More Automation

VCA can handle entire inbound or outbound collections interactions, helping agencies add more automation and reduce Opex without compromising customer experience. Accounts receivable management companies benefit through increased self-service for customers looking to quickly and efficiently resolve debt through effective management of accounts receivables. For your organization, this means leveraging automation to deliver consistent self-service while reducing your cost per collection while taking into account accounts receivable management best practices.

Reach out to us at [email protected] 🤝
Website – www.humonics.ai
Get your free 07 days trial Now...

.ai

12/07/2021

Can conversational AI improve user experience? We show how an Humonics.AI - HUNA agent can deliver high-quality, personalised experiences throughout the customer journey.

As humans, we always NEED something. Directions towards a restaurant, turn the light on from another room, book a taxi or a flight, pay a bill in the middle of the night, or find the best insurance policy for a particular situation. And increasingly, we’re able to turn to Conversational AI agents to anticipate and fulfil these needs for us.

As a result, more tech-savvy businesses are looking for new opportunities to use artificial intelligence to enhance the user experience they offer customers when engaging with their digital interfaces.

1. Making initial contact more personal
An ideal time to start a conversation with a new, prospective customer is when they’re first looking for you.

2. Easing the search process
A good Conversational AI agent can decipher a searcher's intent and then extract relevant information from databases to meet that need.

3. A proactive, personalised follow-up service
The remit of a Conversational AI assistant can go beyond just talking. Deep learning allows Conversational AI assistants to take insights gained from past interactions to personalise future dialogues.

Now, how would you like /HUNA to help you?

With a more human-like ability to chat and interact using natural language, the use cases for an Humonics conversational AI assistant are far beyond those of a scripted, off-the-shelf chatbot. If these use cases have given you ideas of how conversational AI could work for your business, we’d love to hear them. Why not drop us an email to tell us how you’d like Huna to improve your customer experience?
Reach out to us at [email protected]
Website – www.humonics.ai
Get your free 07 days trial Now.

.ai

09/07/2021

A virtual call center is your solution. 🎧📞📧

Managing a virtual call center can be hard, but here are some tips to help manage a virtual contact center:

Foster communication: Managers need to communicate with their team as much as possible, lead by example and keep everyone in the loop. Continue to support your remote employees by checking in and ensure they’re connected with everyone on the team.

Improve visibility: Focus on the performance of your employees, look for opportunities to coach and fill the gaps in training—so your virtual team runs like a dream team machine. Support your team by fostering a relationship with other departments like sales and marketing

Build a relationship: Keep your team connected by bringing them in for a customer care in-office retreat with opportunities for shadowing, team building, lunches or dinner, meet and greets, or happy hours.

Make it fun: Reward and acknowledge your team. Celebrate the employees going above and beyond with a little gift card or any token to show your appreciation for their hard work.

Choose the right tools: No matter what industry you’re working in, consider tools that will help your team work better together—such as tablets, headphones, phone upgrades, messaging tools, and video conferencing.

Read more - https://lnkd.in/ejsv75H 📚

Reach out to us at www.humonics.ai. 🤝

The World's First Autonomous Cloud Contact Center

Get your free 7 days trial now... 🤝

Humonics Global

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