Our computer support specialists provide desktop and laptop technical support for software applications and hardware including all D-Tech Solutions is a "one-stop" provider of information technology services. We are the ultimate technology partner for your business whether or not you have in-house IT staff. Whether you need an occasional technical resource or a company that can handle all of your
IT needs, D-Tech is a smart choice. We believe in offering scalable solutions that will help your business get to the future and beyond while allowing you to focus on your core competencies. We will provide you with a technology roadmap to help you make sound IT decisions. As a result, You can enjoy peace of mind in knowing that you have an on-call, 24/7 technology partner at your fingertips. Infotech Solutions can provide any level of service from bench services and on-call emergency support to being your outsourced IT department. Our sales and technical teams prefer a proactive approach to overall computer and network health to avoid costly downtime for your organization. We offer:
:: Quality computer hardware, software and enviroment.
:: Support for LANs and WANs and computers.
:: Managed service agreements available.
:: 24/7 Emergency response
D-Tech Solutions knows that a proactive approach to maintaining a healthy system will save you money. We know that "one size" does not "fit all"; therefore we customize our services with a tailored support program that meets your business needs and works with your budget. Our Staff is also available to support you on an "as-needed" basis. Schedlued on-site maintance: We take a proactive approach to computer network health. A regular visit from your Network Specialist can go a long way to keeping your systems current and functioning properly and almost always reduces the need for emergency support. Phone, Email or Help Desk Support: Need an answer or fix right away? Our staff is available to assist you with issues over the phone. Our techs are trained to quickly determine whether your issue can be resolved over the phone or if you require onsite assistance. Telephone support is available from 9:00am to 5:00pm Monday through Friday. Managed Service Agreements: we don’t believe in the "one-size-fits-all" support relationship. A service agreement is designed to provide you with the level of service you need. We offer a menu of services and support hours and review them on a quarterly basis to ensure our valued clients are getting a proper level of service.
