29/03/2014
Dear Candidates,
Opening for Technical Sales Profile
As per our client requirement we are looking for some candidate who is having the desire skills, and we also have our own job orientation programmes Courses which is totally job oriented.
Job Profile:
• Should be able to multi-task during handling a transaction. (Type & Talk)
• Should be available to work in a 24x7 environment with no specific shift preferences.
• Will be responsible for ATTAINING daily, weekly and monthly Sales Targets.
• Needs to be a quick learner and should be open to receiving feedback & learning.
• Ability to understand/comprehend the customer's requirements and respond tactically.
• Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries.
• Should be able to engage the customer in a conversation and avoid dead air on calls.
Accurately capturing required customer details in CRM.
• Will require addressing irate/demanding customers - where necessary, in a tactical manner.
• Ability to close sales.
• Meet Call Quality requirements as outlined via Call Monitoring Guidelines.
• Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines.
Skill Set:
• Flair & Passion for Sales.
• Needs to be an avid listener*.
• Excellent verbal & written communication*.
• Strong customer service skills.
• A high degree of self-motivation and drive
• Ability to work both, independently and as part of a team.
Technical Skills:
• Basic knowledge of computers, laptops, operating systems and computer hardware.
• Good working knowledge of the Internet.
Adequate working knowledge of Anti-Virus, Spyware, Trojans, Malwares.
• Must have good working & operational knowledge of at least 1 of the following Antivirus Software
(McAfee/Symantec/TrendMicro etc.)
• Advance operational / troubleshooting skills (for at least one the following):
Computer Desktop/Laptop operations along with peripherals (Printers, Scanners, USB Drives etc.)
• Salary : INR1,75,000 – 3,50,000 P.A + Incentives + Yearly Bonus
• Industry : BPO/Call Centre/ITES
• Role : Voice
• Role Category: Associate/ Senior Associate- (Technical)
Interested candidates can contact SAM @ 9990469099 for scheduling interview or mail your profile at [email protected]
Location: Dwarika, Delhi
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