Teckinfo Solutions Pvt. Ltd.

Name: Teckinfo Solutions Pvt. Ltd.
Address: 1/1 BA, 3rd Floor, Near Bhikaji Cama Place, Mohammadpur, Delhi, 110066, IN
Telephone: +911149605577

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Teckinfo Solutions Pvt. Ltd.

Teckinfo Solutions is a leader for Contact Center Solutions, Omnichannel Call Center Software & CRM

Incorporated in 1995, Teckinfo is a leading Solution Provider in Converged Voice & Data Solutions. Teckinfo's strength lies in designing, developing & delivering / implementing, Contact Centre Solutions, CRM, Messaging, Help Desk & other Communication Software; Customized Software Development, Operational & Support Services . Teckinfo strives to help organizations improve the efficiency & effectiveness of essential business activities through the successful application of IT & Communication. Teckinfo's growth & acceptance can be best attributed to its dedicated focus on delivering solutions centric around Customer’s Business Process requirements. We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we also have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai & Pune.

07/09/2026

Customers don’t think in channels—they think in conversations. So why should your business?

When voice, WhatsApp, email, and CRM work in silos, agents lack context, customers repeat themselves, and service becomes fragmented. Unified CX brings conversations, customer context, agents, and channels together on one connected platform..

The result? Better context for agents, smoother customer journeys, faster resolutions, and a more consistent experience across every touchpoint.

Stop managing channels. Start managing conversations with Unified CX.

04/09/2026

This Janmashtami, may the teachings of Lord Krishna inspire us to lead with wisdom, purpose, and positivity.

Wishing you and your loved ones happiness, peace, and prosperity.

Happy Janmashtami!

02/09/2026

🚀 The Call Center Dialer Has Evolved — Is Your Business Keeping Up?

A modern dialer is no longer just about making more calls. With AI, CRM integration, intelligent dialing, automation and Unified CX, it’s becoming a key driver of delivering faster, smarter, and more personalized customer experiences.

From predictive, preview and progressive dialling to AI agent assist, real-time monitoring, campaign management and compliance, discover how modern dialers are transforming outbound calling.

📖 Read the blog: https://www.teckinfo.com/the-evolution-of-call-center-dialers-in-the-era-of-unified-cx/

👉 Explore what’s changing—and how businesses can build a more connected outbound strategy.

31/08/2026

Empower Every Conversation with AI Agent Assist.

AI assist provides real-time guidance during live conversations, helping agents access the right information, receive intelligent response suggestions, stay compliant, and automate post-call summaries.

The result? Faster resolutions, improved productivity, lower Average Handle Time (AHT), higher First Call Resolution (FCR), and more consistent customer experiences.

AI Agent Assist doesn't replace agents—it empowers them to perform at their best.

28/08/2026

Celebrating the bonds that make every journey special.

Raksha Bandhan is a celebration of love, trust, and the enduring connections that stand by us through every chapter of life.

Wishing everyone a joyful and heartwarming Raksha Bandhan!

26/08/2026

May this beautiful festival bring abundance, harmony, and countless reasons to celebrate. Wishing you and your family a joyful Onam filled with peace, prosperity, and lasting happiness.

24/08/2026

For 31 years, we’ve been helping enterprises, BPOs, and BFSI organizations connect better, serve smarter, and create meaningful customer experiences.

From our early beginnings in contact center technology to today’s AI-led Unified CX Platform, our journey has been driven by a commitment to innovation, customer success, and technology that delivers real business impact.

Over the years, we’ve evolved with the changing needs of businesses—bringing together voice, digital channels, automation, AI, and customer experience to help organizations build smarter, more connected customer journeys.

This milestone belongs to our customers, partners, and passionate teams who have been an integral part of our journey.

Here’s to 31 years of trust, innovation, and transformation—and to building the future of customer experience together.

21/08/2026

Debt collection is most effective when timing, prioritization, and communication work together.

With AI and auto dialer, collection teams can reach more customers, automate follow-ups, and focus on high-value accounts—driving better recovery outcomes with greater efficiency.

💡 Smarter dialling. Better engagement. Improved collections.

18/08/2026

For years, businesses relied on assumptions, random call sampling, and limited feedback to understand customer interactions.

Today, Conversation Intelligence changes that.

By analyzing customer conversations at scale, organizations can uncover trends, identify coaching opportunities, understand customer sentiment, and discover what drives successful outcomes.

The best decisions aren't based on guesswork—real customer conversations and actionable insights power them.

Address

1/1 BA, 3rd Floor, Near Bhikaji Cama Place, Mohammadpur
Delhi
110066

Telephone

+911149605577

Website

http://www.teckinfo.com/

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