25/01/2026
Exciting News: Vi-3 Technologies Private Limited Partner with Salesforce !
We are thrilled to announce a strategic business partnership between Vi-3 Technologies Private Limited and Salesforce company.
About Salesforce Company
Salesforce is the world’s leading customer relationship management technology, helping you build and improve your customer relationships. We’re helping organizations of all sizes unify their data and re-imagine their business for the world of AI with Agentforce, providing autonomous AI agents that take action for your employees and customers.
Salesforce is a cloud-based software platform designed to help businesses find prospects, close deals, and deliver exceptional customer service. It combines CRM capabilities with robust cloud services to cater to various business needs, including sales, marketing, analytics, and more. Key highlights of Salesforce
Salesforce helps you stay ahead of changing customer expectations with data tools, trusted AI, and best-in-class apps for sales, service, marketing, commerce, and IT — all on one integrated platform. With Salesforce, your employees can be more productive with a single view of customer data that keeps every team in sync. And Agentforce works side-by-side with humans, speeding up processes and taking action autonomously. All so you can win more business, while making your existing customers happier with personalized experiences.
1. Salesforce remains the dominant leader in the Customer Relationship Management (CRM) space.
2. Market Position: It holds over 21% of the CRM market share, larger than its next four competitors combined (SAP, Oracle, Microsoft, and Adobe).
3. Slack: The conversational interface for the enterprise. In 2026, it acts as the "HQ" where humans and AI agents collaborate on deals and cases in dedicated channels.
4. Tableau: The leading analytics platform, now fully integrated with Agentforce to provide natural-language data exploration and predictive business insights.
5. MuleSoft: The integration layer that connects Salesforce to any external app or legacy system, essential for feeding data into the AI ecosystem.
6. Agentforce (formerly Einstein): The premier platform for building and deploying autonomous AI agents. Unlike traditional chatbots, these agents can reason, plan, and execute tasks across Sales, Service, and Marketing without human intervention.
7. Data Cloud: The "brain" of the system. It harmonizes massive amounts of real-time data from any source (Snowflake, BigQuery, etc.) into a single, unified customer profile that powers the AI agents.
8. Salesforce is a USD 213.72 Billion company.
A special thank you to the leadership teams for making this partnership a big win.
We look forward to a successful journey ahead.
Thanking You.
Vi-3 Technologies Private Limited
Vi-3 Technologies Private Limited
Gajendra Kumar
Salesforce
Maruthai