02/12/2017
ELECTRICAL AND ELECTRONIC PRODUCT -CUSTOMER CARE EXECUTIVE -20 NOS.
Any Degree with above one or Two years Experience in the Electrical and Electronic product Customer care service will be more preferable.
The Candidate should have adequate Knowledge, English and Hindi Effective Communication will be more preferable.
Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
The Candidate should have adequate knowledge of Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking will be more preferable and additional advantages.
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
The Candidate should have adequate knowledge of Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Working place at PERUNGUDI -CHENNAI AND ALL OVER INDIA.
SALARY WILL BE RS.10,000 AND ABOVE BASED ON THE KNOWLEDGE AND EXPERIENCE.
Please Contact Us.
V.PARAMASIVAM.M.A.,MHRM,BEd,PGDIR&PM,
DLL & AD.,EXPM.,MDCA., LLB
Sr-Head Operation(Human Resource),
Shri Harish Consultancy,
49/27, Chitlapakkam Second Main Road,
Sanatorium, Chennai 600 047.
Tamil Nadu, India.
9884305006, 9884395306, 9176773006.
044-22231911,
Web site: www.shriharishconsultancy.in
www.facebook.com/shriharishconsultancy
www.indiamart.com/shriharishconsultancy.in
Email:[email protected]
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