GrayMatter Software Services Private Limited

GrayMatter Software Services Private Limited We provide PRODUCTS, , , and services to enhance and increase .

GrayMatter has implemented 200+ successful Business Intelligence solutions across multiple industries, across technology platforms spread across multiple geographies globally, and is considered one of the leaders in the BI and Analytics industry. With unparalleled strengths in the Business Intelligence and Analytics arena using best-in-class technology, cost effective innovative DWH architecture c

ombining it with varied domain/functional knowledge, our tailor-made industry specific KPI driven solutions is the game changer. The success of our solutions across industries like Airports, Cargo Handling, Insurance, BPO’s, Manufacturing and other verticals is a validation of the enterprise wide industry specific BI approach. GrayMatter continues to heavily invest into emerging technologies, talent and trends to ensure our Customer stays ahead and profitable. Historically way back in 2006, GrayMatter was one of the pioneering lights in open source BI and Analytics partnering the globally popular Pentaho BI platform. We are one of the most experienced Pentaho partners in the world today having implemented solutions across the Pentaho product stack, across industries and across USA, EMEA & Asia. Current focus:
End-to-end BI, analytics and DWH services based on the following competency centres established over the years
• Pentaho Competency centre
• SAP BI suite Competency centre
• Oracle OBIEE Competency centre
• Big Data services
• Data mining services/Data Science

Industry specific Analytics Solutions
• Skateboard
• StoreSense
• SmartLot
• Airport Analytics AA+
• Insurance Analytics IA+
• Finance Analytics FA+

Besides our stated Vision and Mission statement GrayMatter strives for excellence everyday in the areas essential to our business, which is:
• Building great, innovative Business Intelligence solutions
• Providing differentiated customer service that exceeds expectations
• Ensuring profitable growth
Our organization build is simple, structured and scalable, with the GrayMatter management team having a blend of engineering excellence, creativity, and domain expertise and business acumen. The Company was incorporated in January 2006 and today the team comprises of 150+ engineering, software and business professionals. GrayMatter is Head Quartered in Bangalore, the Silicon City of India, with global offices in Europe (Budapest, Hungary), United Kingdom (London), USA (Dallas, Texas) and Middle-East (Abu Dhabi, UAE).

𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗹𝗲𝗮𝗸𝗮𝗴𝗲 𝗶𝘀𝗻’𝘁 𝗮 𝗳𝗶𝗻𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.𝗜𝘁’𝘀 𝗮 𝗱𝗮𝘁𝗮 𝗽𝗿𝗼𝗯𝗹𝗲𝗺. Most airports try to solve it with more audits, more report...
21/04/2026

𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗹𝗲𝗮𝗸𝗮𝗴𝗲 𝗶𝘀𝗻’𝘁 𝗮 𝗳𝗶𝗻𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.
𝗜𝘁’𝘀 𝗮 𝗱𝗮𝘁𝗮 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.

Most airports try to solve it with more audits, more reports, more reconciliation cycles.
But those are just after-the-fact fixes.

The real issue starts much earlier.
Retail data often comes in fragmented, delayed, and in different formats across concessionaires.
By the time finance teams get a “complete picture,” the opportunity to act is already gone.
So teams end up validating numbers… instead of controlling them.
The shift is simple, but powerful:

From “𝗪𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝗲𝗱?”
➡️ to “𝗪𝗵𝗮𝘁’𝘀 𝗵𝗮𝗽𝗽𝗲𝗻𝗶𝗻𝗴 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄?”

This is exactly where 𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲 comes in.
By capturing 𝘁𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻-𝗹𝗲𝘃𝗲𝗹 𝗱𝗮𝘁𝗮 𝗶𝗻 𝗿𝗲𝗮𝗹 𝘁𝗶𝗺𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗿𝗲𝘁𝗮𝗶𝗹 𝗼𝘂𝘁𝗹𝗲𝘁𝘀, it creates a single, standardized view of revenue across the airport.

That means:
• No dependency on delayed or manual reporting
• Continuous validation instead of end-of-cycle reconciliation
• Full visibility into discrepancies as they happen

You stop chasing leakage.
You start preventing it.
You don’t just report revenue.
You control it.

Revenue leakage doesn’t disappear because finance works harder.
It disappears when the 𝗱𝗮𝘁𝗮 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲, 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲.

If you’re exploring how to bring that visibility into your retail operations, 𝘁𝗮𝗸𝗲 𝗮 𝗹𝗼𝗼𝗸 𝗮𝘁 𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲: 👉 https://graymattersoftware.us/products/storesense-for-airport/

Our CEO, Vikas Gupta, will represent us at the Trinity Forum 2026!As we expand our footprint in travel retail and airpor...
23/01/2026

Our CEO, Vikas Gupta, will represent us at the Trinity Forum 2026!

As we expand our footprint in travel retail and airport commerce, we're eager to gain new insights from global leaders shaping digital transformation and the future of airport retail.

This year's event is expected to be even larger and more exciting, especially with ACI Europe joining as a co-organizer.

We look forward to establishing new connections and partnerships and to discussing our innovative products that enhance airport non-aeronautical revenues, improve passenger satisfaction, and accelerate operational efficiency.

🔹𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗧𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹 | 𝗠𝗮𝗰𝘁𝗮𝗻-𝗖𝗲𝗯𝘂 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 & 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿🔹 We’re proud to partner with Mactan-Cebu Internat...
09/01/2026

🔹𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗧𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹 | 𝗠𝗮𝗰𝘁𝗮𝗻-𝗖𝗲𝗯𝘂 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 & 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿🔹

We’re proud to partner with Mactan-Cebu International Airport (𝗠𝗖𝗜𝗔) to advance airport retail intelligence through a unified, data-driven digital core.

In this customer testimonial, 𝗡𝗮𝗯𝗶𝗹 𝗥𝗮𝘀𝗵𝗲𝗲𝗱, 𝗗𝗲𝗽𝘂𝘁𝘆 𝗖𝗵𝗶𝗲𝗳 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 𝗮𝘁 𝗠𝗖𝗜𝗔, shares how 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿’𝘀 𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 is enabling real, measurable impact across the airport’s retail ecosystem:

✅ 𝟱𝟴 𝗯𝗿𝗮𝗻𝗱𝘀, 𝟭𝟭𝟵 𝘀𝘁𝗼𝗿𝗲𝘀, 𝗮𝗻𝗱 𝟭𝟲𝟭 𝗽𝗼𝗶𝗻𝘁𝘀 𝗼𝗳 𝘀𝗮𝗹𝗲 integrated under a single platform
✅ 𝗥𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗣𝗢𝗦 𝘀𝗮𝗹𝗲𝘀 𝗱𝗮𝘁𝗮 delivering live visibility into transaction-level performance
✅ 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗰𝗼𝗻𝗰𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗶𝗿𝗲𝘀 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗲𝗱, including SSP, Duty Free Philippines, Lulu Money, Curex, SM Retail, Starbucks, and Nomad
✅ 𝗔𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗿𝗲𝘁𝗮𝗶𝗹 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 to track sales trends, store performance, and passenger spend
✅ 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 supporting faster, data-backed decision-making

Together, 𝗠𝗖𝗜𝗔 𝗮𝗻𝗱 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿 are shaping a future-ready airport retail ecosystem powered by intelligence, transparency, and scalable non-aeronautical revenue growth.

🔗𝗞𝗻𝗼𝘄 𝗺𝗼𝗿𝗲 https://graymattersoftware.us/

🎥 Watch the customer testimonial: https://www.youtube.com/watch?v=Zx85kVXAhaM

| Mactan-Cebu International Airport partnered with GrayMatter to strengthen retail intelligence, improve commercial visibility, and scale no...

𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲: 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗶𝗻𝗴 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 𝗥𝗲𝘁𝗮𝗶𝗹Airport retail is no longer just about transactions. It’s about understanding pa...
05/01/2026

𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲: 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗶𝗻𝗴 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 𝗥𝗲𝘁𝗮𝗶𝗹

Airport retail is no longer just about transactions. It’s about understanding passengers, anticipating intent, and delivering the right engagement at the right moment across the terminal.

𝗛𝗼𝘄 𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲 𝗲𝗻𝗮𝗯𝗹𝗲𝘀 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗲𝗱 𝗿𝗲𝘁𝗮𝗶𝗹 𝗮𝘁 𝗮𝗶𝗿𝗽𝗼𝗿𝘁𝘀

• Unified, real-time visibility across all retail POS systems
• Deeper insight into passenger buying behavior and preferences
• Smarter, targeted promotions aligned to travel patterns
• Performance benchmarking to optimize non-aero revenue

𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲 𝗯𝘆 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 transforms fragmented retail data into actionable intelligence. By combining real-time POS data, analytics, and BI, it helps airports personalize engagement, improve retail performance, and convert passenger footfall into measurable revenue growth.

🎯𝙏𝙪𝙧𝙣 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧 𝙩𝙧𝙖𝙛𝙛𝙞𝙘 𝙞𝙣𝙩𝙤 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙨𝙚𝙙 𝙧𝙚𝙩𝙖𝙞𝙡 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙨 - https://graymattersoftware.us/products/storesense-for-airport/

As the year comes to a close, we’d like to thank everyone who has been part of our journey this year — customers, partne...
25/12/2025

As the year comes to a close, we’d like to thank everyone who has been part of our journey this year — customers, partners, and teams alike.

𝗪𝗶𝘀𝗵𝗶𝗻𝗴 𝘆𝗼𝘂 𝗮 𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀 filled with warmth and a New Year defined by clarity, resilience, and continued success.

- 𝗧𝗲𝗮𝗺 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲🎄✨

🚨 𝗧𝗼𝗺𝗼𝗿𝗿𝗼𝘄’𝘀 𝘁𝗵𝗲 𝗱𝗮𝘆 𝘁𝗼 𝘂𝗻𝗹𝗼𝗰𝗸 𝗧𝗵𝗮𝗻𝗸𝘀𝗴𝗶𝘃𝗶𝗻𝗴 𝗧𝗿𝗲𝗻𝗱𝘀Travelers are ordering less frequently — but spending 29% more per ord...
05/11/2025

🚨 𝗧𝗼𝗺𝗼𝗿𝗿𝗼𝘄’𝘀 𝘁𝗵𝗲 𝗱𝗮𝘆 𝘁𝗼 𝘂𝗻𝗹𝗼𝗰𝗸 𝗧𝗵𝗮𝗻𝗸𝘀𝗴𝗶𝘃𝗶𝗻𝗴 𝗧𝗿𝗲𝗻𝗱𝘀

Travelers are ordering less frequently — but spending 29% more per order. What’s driving this new behavior across airports?

Join Nik Stephney and Kim Neely as they explore:

- Emerging passenger patterns ahead of Thanksgiving/Christmas
- Digital ordering trends from 40+ North American airports
- How concessionaires and airport operators can capture more value per traveler

🗓️ 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟲 | 𝟰𝟱 𝗺𝗶𝗻𝘂𝘁𝗲𝘀 of data-driven insights & discussion

Don’t miss it — 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗯𝗲𝗳𝗼𝗿𝗲 𝘀𝗲𝗮𝘁𝘀 𝗳𝗶𝗹𝗹 𝘂𝗽: https://lnkd.in/g4PBAi6j

23/09/2025

𝗖𝗮𝗿𝗴𝗹𝗮𝘀𝘀 𝗗𝗲𝗻𝗺𝗮𝗿𝗸’𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗚𝗿𝐚𝘆𝗠𝗮𝘁𝘁𝗲𝗿: 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀, 𝗙𝘂𝘁𝘂𝗿𝗲-𝗥𝗲𝗮𝗱𝘆 𝗕𝗜

Running a nationwide automotive service network is no easy feat — but with 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿, Carglass Denmark has turned complex, scattered data into actionable insights that drive growth.

In this customer success story, Lars Juhl Jensen, Director of Operations at Carglass Denmark, shares their journey with GrayMatter’s BI solutions — and how it’s helping their team make smarter decisions with measurable impact:

✅ Unified BI Platform – Integrating financial, operational, and customer satisfaction data in one place
✅ Smarter Decision-Making – Moving from report debates to actionable insights
✅ Scalable Analytics – Expanding from 15 to 30+ BI reports with role-based access
✅ Future-Proof Design – Built to grow with evolving data and business needs
✅ Competitive Advantage – Enabling faster, data-driven strategies

With a single source of truth, Lars and his team now have confidence in every decision — and a platform designed to grow with their ambitions.

👏 A big thank you to Carglass Denmark for trusting GrayMatter to deliver this BI transformation.

📽️ 𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐬𝐭𝐨𝐫𝐲: https://www.youtube.com/watch?v=ltSRs4JvIwg

🌐 𝐋𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞: https://graymattersoftware.us/

𝗔𝗶𝗿𝗽𝗼𝗿𝘁𝘀 𝗦𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗕𝗲 𝗦𝘁𝗿𝗲𝘀𝘀 𝗭𝗼𝗻𝗲𝘀 – 𝗦𝗸𝗮𝘁𝗲𝗯𝗼𝗮𝗿𝗱 𝗠𝗮𝗸𝗲𝘀 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 𝗧𝗿𝗮𝘃𝗲𝗹 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀Flying should feel exciting, not overwhelmi...
19/09/2025

𝗔𝗶𝗿𝗽𝗼𝗿𝘁𝘀 𝗦𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗕𝗲 𝗦𝘁𝗿𝗲𝘀𝘀 𝗭𝗼𝗻𝗲𝘀 – 𝗦𝗸𝗮𝘁𝗲𝗯𝗼𝗮𝗿𝗱 𝗠𝗮𝗸𝗲𝘀 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 𝗧𝗿𝗮𝘃𝗲𝗹 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀

Flying should feel exciting, not overwhelming. Yet, today’s airports often leave passengers juggling parking, check-ins, boarding passes, and terminal navigation in chaos.

🔻 Travelers face fragmented services, missed connections, and unnecessary stress.
👉 With Skateboard, airports become smooth, connected environments.
✔️ Pre-book parking, lounges, and services before arrival
✔️ Real-time gate alerts, baggage tracking, and boarding pass integration
✔️ Personalized notifications that adapt to each passenger’s journey
🎯 Travelers feel empowered, confident, and relaxed through every stage of their airport experience.

📍 Transform airports into stress-free hubs for every traveler.

🌐 Visit 𝐆𝐫𝐚𝐲𝐌𝐚𝐭𝐭𝐞𝐫 to see how Skateboard is redefining airports https://lnkd.in/gejqFrbc

01/09/2025

𝗚𝗿𝘂𝗽𝗼 𝗔𝗲𝗿𝗼𝗽𝗼𝗿𝘁𝘂𝗮𝗿𝗶𝗼 𝗱𝗲𝗹 𝗣𝗮𝗰𝗶́𝗳𝗶𝗰𝗼’𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗚𝗿𝗮𝘆𝗠𝗮𝘁𝘁𝗲𝗿'𝘀 𝗦𝘁𝗼𝗿𝗲𝗦𝗲𝗻𝘀𝗲: 𝗦𝗺𝗮𝗿𝘁𝗲𝗿 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝗿 𝗥𝗲𝘃𝗲𝗻𝘂𝗲

Running retail at one of Mexico’s busiest airports is no small feat — but with GrayMatter’s StoreSense, GAP Airports (Puerto Vallarta) is transforming the way commercial teams work.

In this customer success story, Maria from GAP’s commercial team shares how StoreSense is delivering measurable impact:

✅ Automated Sales Insights – Over 4,000 daily transactions, generating USD 120,000 across 150+ POS
✅ Retail Network Coverage – Supporting 37 concessionaires and 52 outlets, spanning retail, F&B, rentals, forex, and duty-free
✅ Trusted by Global Brands – Starbucks, Subway, Hertz, Avis, Dufry, MERA, Areas & more
✅ Fast Implementation – StoreSense deployed in less than 4 weeks
✅ Stronger Growth – 30% sales increase through automated reconciliation & smarter retail planning

Maria and her team at GAP see StoreSense not as an add-on, but as the future of airport retail — delivering both efficiency and revenue growth.

👏 A big thank you to the team at GAP Airports for trust and collaboration.

Watch the video https://www.youtube.com/watch?v=iQfR5LtqLKw

Visit us at https://graymattersoftware.us/

The Future of Airport Revenue Is Smarter Than You Think✈️ Airports aren’t just transit hubs—they’re becoming data-powere...
01/07/2025

The Future of Airport Revenue Is Smarter Than You Think

✈️ Airports aren’t just transit hubs—they’re becoming data-powered retail ecosystems.
The rise of Smart Retail in airports is reshaping how terminals manage space, engage passengers, and generate revenue.

With solutions like StoreSense for Airport, airport authorities and concessionaires gain:
✅ Real-time sales and performance visibility
✅ Smart passenger engagement tools
✅ Data-driven revenue strategies

📊 The future of airport retail is intelligent, transparent, and highly personalized.

Read how https://graymattersoftware.us/the-rise-of-smart-retail-in-airports-how-data-is-transforming-passenger-spending/

Discover how StoreSense and data analytics drive smart retail in airports, enhancing passenger experience and boosting non-aero revenues.

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