Subex

Empowering Every Digital Journey: Fearless, Seamless, Fraud-Free. Subex is a telecom AI company enabling connected experiences for CSPs across the globe.

Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of HyperSense to help CSPs reduce risk, combat fraud, and thereby ensure profitability. Subex has more than 300 installations across 90+ countries!

05/10/2026

Partner ecosystems are expanding faster than most operating models can keep up.

Wholesale, roaming, MVNO, IoT, NaaS, enterprise and digital services often leave billing, routing, settlement and governance scattered across disconnected workflows.

We just saw what fixing that looks like at real scale: 𝗮 𝗺𝗮𝗷𝗼𝗿 𝗔𝗣𝗔𝗖 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗦𝘂𝗯𝗲𝘅 to bring its entire wholesale portfolio, voice, messaging, data, 5G (SA/NSA), IoT, spanning international, interconnect, MVNO and wholesale buy-sell relationships, onto a single platform.

One of the most comprehensive PEM deployments we've undertaken.

This is exactly where embedded AI and focused AI Agents add the most value: helping teams explain exceptions, surface risk earlier, and act with greater confidence, not after operations are already unified, but as part of how they get there.

Full story on the PEM AI Agents in action - https://hubs.ly/Q04z76Vj0

02/10/2026

A wholesale billing renewal is not only a pricing discussion. It is a roadmap discussion.
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Operators need to ask whether their platform can support new commercial models without turning every change into another vendor request. Interconnect, roaming, enterprise, IoT and content all bring different requirements - while wholesale teams still need flexibility, continuity and a clear product direction.
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Subex brings these partner operations onto a unified wholesale platform, with AI integral to the product strategy and less dependence on vendor-led change.
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If renewal, operating cost or agility is on your agenda, let’s talk at Capacity Europe.
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Book time with Nilanjan or Arjun: https://hubs.ly/Q04z0skN0
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30/09/2026

Every fraudulent handset order adds up: 𝗮 𝗹𝗼𝘀𝘁 𝗱𝗲𝘃𝗶𝗰𝗲, 𝗯𝗮𝗱 𝗱𝗲𝗯𝘁, 𝗮𝗻𝗱 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝗶𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝗼𝗻 that could have been spent elsewhere.

Handset fraud is the #1 high value fraud type globally, growing 𝟭𝟮% year on year, and with new device prices going up significantly with every launch, this fraud type becomes very critical to arrest and address.

𝗦𝘂𝗯𝗲𝘅 𝗛𝗮𝗻𝗱𝘀𝗲𝘁 𝗙𝗿𝗮𝘂𝗱𝗭𝗮𝗽™ helps fraud and finance teams catch high-risk orders before the device ships or gets handed over, not after the loss has already happened.

See how Handset FraudZap™ helps stop handset fraud before fulfilment. https://hubs.ly/Q04yJ1fB0

24/09/2026

An alert is only the starting point. The real value comes from what happens next.

When teams still need to correlate data, identify root cause, gather evidence and decide on an action, the gap between detection and resolution can become costly - especially when partner disputes delay what needs to be paid or received.

𝗦𝘂𝗯𝗲𝘅 𝗶𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝘃𝗲 𝗮𝗴𝗲𝗻𝘁𝘀 work across telecom-specific signals and operational playbooks to return reasoning, evidence and a recommended next step, with material decisions staying with people.

That’s one of the conversations we’re bringing to Capacity - a Europe.

Book a 1:1 meeting: - https://hubs.ly/Q04ycrZy0

23/09/2026

𝗔 𝗠𝗮𝗷𝗼𝗿 𝗔𝗣𝗔𝗖 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿 𝗙𝘂𝘁𝘂𝗿𝗲-𝗣𝗿𝗼𝗼𝗳𝘀 𝗜𝘁𝘀 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 𝘄𝗶𝘁𝗵 𝗦𝘂𝗯𝗲𝘅

One of the most comprehensive partner ecosystem deployments Subex has undertaken in recent times is now underway, bringing voice, messaging, data, 5G (SA/NSA), IoT, international, interconnect, MVNO, and wholesale buy-sell relationships onto a single platform.

Once live, the platform will give the operator a 𝘂𝗻𝗶𝗳𝗶𝗲𝗱 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 to simplify operations, onboard partners faster, support new business models, and capture emerging 5G and wholesale opportunities.

The engagement reflects a broader shift in telecom: as 5G, IoT, and new wholesale models expand, operators need to bring partners and services to market faster - 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗯𝗲𝗶𝗻𝗴 𝗰𝗼𝗻𝘀𝘁𝗿𝗮𝗶𝗻𝗲𝗱 𝗯𝘆 𝗹𝗲𝗴𝗮𝗰𝘆 𝘀𝘆𝘀𝘁𝗲𝗺𝘀.

With this deployment, the operator is building the capabilities to turn emerging business models into sustainable revenue streams.

Read the full story here: https://hubs.ly/Q04y6vKH0

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22/09/2026

Partner margin leakage rarely arrives as one obvious event.

It builds through invoice mismatches, settlement delays, disputes and unresolved variances that surface too late.

Subex 𝗣𝗘𝗠 uses AI-powered intelligence and focused AI capabilities to connect these signals, explain likely root causes and prioritize the partners or exceptions carrying the greatest exposure. That gives teams stronger evidence for reconciliation and dispute resolution, while helping protect revenue earlier in the cycle.

The shift is from reacting after the fact to using AI-guided context to decide where action matters most.

Learn More at Subex PEM Agents - https://hubs.ly/Q04y12-60

21/09/2026

The cost of disconnected wholesale systems shows up between the systems, not inside them.

Billing, fraud and assurance often sit with different teams and different tools. That can mean more reconciliation, slower investigations, disputes that take longer to resolve and revenue that remains blocked.

A connected view across traffic, revenue and risk gives teams - and the AI agents supporting them - more context to trace discrepancies across the full flow instead of stitching together separate outputs.

We’ll be discussing this at Capacity Europe, 13–15 October.

Meet Nilanjan Kanjilal and Arjun Ishan: https://hubs.ly/Q04xXyKP0

17/09/2026

AI agents are only as useful as the context they can see.

In wholesale operations, the answer rarely sits inside one system. A settlement variance can connect to traffic, billing, fraud and assurance data - and agents working in silos can miss that wider picture.

Subex brings those signals onto a common telecom-native data foundation, giving AI agents the context to investigate across the flow, return reasoning and recommend a next step while people retain oversight.

At Capacity - a techoraco brand Europe, Nilanjan Kanjilal and Arjun Ishan will be discussing what this looks like in practice.

Book a 1:1 meeting: https://hubs.ly/Q04xKcLT0

16/09/2026

Dashboards can show where a settlement variance exists.

The harder question is why it happened - and what deserves attention first.

𝗦𝘂𝗯𝗲𝘅 𝗣𝗘𝗠 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 connect operational and commercial context across CDRs, tariffs, route changes, agreements and billing workflows to help teams move from signal to explanation.

The Settlement Variance RCA Agent, Billing Operations Knowledge Agent and Partner Wholesale Billing Risk Score support faster root-cause analysis, easier access to billing knowledge and more objective prioritization - with human review and control built in.

See how AI-guided partner operations work in practice. https://hubs.ly/Q04xDxtM0

15/09/2026

Business Assurance teams have always had more to investigate than capacity allows.

Known risks get prioritised. Emerging and long-tail risks wait. Investigation depth gets traded against speed. AI Agents change that equation.

𝗦𝘂𝗯𝗲𝘅 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝗴𝗲𝗻𝘁𝘀 help teams investigate more findings, connect evidence across systems, test hypotheses and accelerate the path from detection to action - while analysts retain supervision and judgment.
Scale assurance. Not the team.

Know more - https://hubs.ly/Q04xwx_Y0

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Pritech Park – SEZ Block/09, 4th Floor B Wing Survey No. 51 To 64/4 Outer Ring Road, Bellandur Village Varthur, Hobli
Bangalore
560103

Website

https://www.subex.com/

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