Subex

01/09/2026

At Subex, high alarm volumes and fragmented evidence can leave important fraud signals unresolved.

𝗦𝘂𝗯𝗲𝘅 𝗔𝗜 𝗙𝗿𝗮𝘂𝗱 𝗜𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗔𝗴𝗲𝗻𝘁𝘀 apply consistent, domain-tuned investigation playbooks across configured alarms, including nights, weekends and volume spikes, plus proactive multi-fraud checks to catch related risks that may otherwise be missed.

Discover more → https://hubs.ly/Q04w25TX0

31/08/2026

Not every partner exception deserves the same level of attention.

Yet without objective prioritization, teams may spend equal effort across partners, invoices and disputes while the greatest commercial exposure continues to grow.

𝗦𝘂𝗯𝗲𝘅 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗪𝗵𝗼𝗹𝗲𝘀𝗮𝗹𝗲 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗥𝗶𝘀𝗸 𝗦𝗰𝗼𝗿𝗲 evaluates signals such as dispute frequency, settlement delays, traffic anomalies, margin erosion and invoice mismatches. It explains why a partner or exception should be reviewed first, helping analysts focus effort where it can protect the most value.

Move from broad exception handling to evidence-backed, risk-based action across the partner ecosystem.

Find out more → https://hubs.ly/Q04vRHsF0

28/08/2026

A bill-run fails at 2 a.m. The on-call analyst has never seen this specific variance before, and the one person who'd normally know exactly why is out for the week.

This is a familiar moment for most billing teams.

Critical operational knowledge - configuration logic, known errors, past resolutions - tends to live scattered across product documents, SOPs, tickets, and bill-run reports, and often in one or two people's heads more than anywhere written down.

That makes routine checks slower, deepens SME dependency, and stretches out onboarding for every new analyst who joins the team.

The 𝗦𝘂𝗯𝗲𝘅 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗔𝗴𝗲𝗻𝘁 puts that knowledge within reach of every analyst, guiding teams through configuration checks, bill-cycle failures, variance reviews, and pre-close activities, without needing the one specialist who happens to be free.

The result: 𝗳𝗮𝘀𝘁𝗲𝗿 𝗽𝗿𝗼𝗯𝗹𝗲𝗺-𝘀𝗼𝗹𝘃𝗶𝗻𝗴, 𝗯𝗲𝘁𝘁𝗲𝗿 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗯𝗶𝗹𝗹𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 across every team and every shift - not just the ones with an SME on hand.

What's the most common reason your team ends up waiting on a specialist Curious how widespread this actually is.

Learn more - https://www.subex.com/products/ai-agents-squad/pem-ai-agents/

26/08/2026

𝗦𝘂𝗯𝗲𝘅 𝗦𝗲𝗰𝘂𝗿𝗲𝘀 𝗮 𝗡𝗲𝘄 𝗧𝗵𝗿𝗲𝗲-𝗬𝗲𝗮𝗿 𝗛𝘆𝗽𝗲𝗿𝗦𝗲𝗻𝘀𝗲 𝗙𝗿𝗮𝘂𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗗𝗲𝗮𝗹 𝘄𝗶𝘁𝗵 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗔𝗳𝗿𝗶𝗰𝗮𝗻 𝗠𝗼𝗯𝗶𝗹𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿

Mobile money is transforming how people transact across Africa - and as these ecosystems scale, so do the complexity and sophistication of fraud.

Subex has secured a three-year deal with a leading African mobile operator, part of a major global telecommunications group, to deploy Subex HyperSense Fraud Management across its mobile networks and mobile money operations.

Powered by AI and deep telecom domain intelligence, HyperSense helps operators detect evolving fraud patterns, uncover sophisticated threats and accelerate investigations across increasingly complex transaction environments.

This deal reinforces Subex’s growing fraud management footprint across Africa and our focus on bringing AI-powered fraud management to the next generation of mobile networks and mobile money ecosystems.

Read more → https://hubs.ly/Q04vjZ8f0

25/08/2026

More alarms shouldn’t require proportionally more investigators.

Fraud teams need to investigate growing volumes across voice, roaming, mobile money, handset, subscription and digital fraud-often with specialist capacity that remains fixed.

Scaling investigation coverage cannot depend on adding a dedicated team for every fraud type.

𝗦𝘂𝗯𝗲𝘅 𝗙𝗿𝗮𝘂𝗱 𝗜𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗔𝗴𝗲𝗻𝘁𝘀 add parallel, always-on investigation capacity. They apply operator-defined playbooks consistently across configured alarms and can check the same evidence for related fraud patterns that might otherwise be missed.

The result is broader investigation coverage without linear headcount growth, while specialists spend more time on complex judgement, emerging threats and strategic fraud response.

Scale investigation capacity. Extend specialist expertise. Increase coverage.

Discover Subex Fraud Investigation Agents → https://hubs.ly/Q04v9wLf0

24/08/2026

The real cost of telecom business assurance often lies between detection and resolution.

Analysts often spend significant time reconciling data, tracing cross-system dependencies, and preparing cases before taking action.

𝗦𝘂𝗯𝗲𝘅 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝗴𝗲𝗻𝘁𝘀 automate evidence-intensive analysis and workflow orchestration, enabling teams to focus on exceptions, decisions, and remediation.

In one deployment, this approach reduced detection-to-resolution cycle time by 𝟲𝟬% and improved initial investigation and triage efficiency by 𝟯𝟬%.

This enables assurance teams to move faster without compromising explainability, governance, or analyst oversight.

21/08/2026

𝗦𝘂𝗯𝗲𝘅 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝘀 𝗜𝘁𝘀 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗙𝗼𝗼𝘁𝗽𝗿𝗶𝗻𝘁 𝘄𝗶𝘁𝗵 𝗡𝗲𝘄 𝗙𝗶𝗯𝗲𝗿𝗖𝗼 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁

A European fibre operator is partnering with Subex to simplify and scale one of the most complex parts of the wholesale business: managing an expanding partner ecosystem.

Under a three-year engagement, Subex will provide its Partner Ecosystem Management solution as a fully hosted and managed service - covering the technology, operations, professional services and ongoing support.

For us, this win is significant beyond the logo. It reinforces the growing demand for 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲, 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗮𝗻𝗱 𝗼𝘂𝘁𝗰𝗼𝗺𝗲-𝗹𝗲𝗱 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 and strengthens our focus on building products that can operate at scale in real-world telecom environments.

We’re excited about what this means for our continued expansion across Europe and the opportunity to help operators make their partner ecosystems more seamless, scalable and efficient.

Discover the full story - https://hubs.ly/Q04tQd6G0

20/08/2026

What if fraud investigations that take 15–20 minutes could be completed in under 1.5 minutes?

A leading Tier-1 telecom operator in Africa deployed 𝗦𝘂𝗯𝗲𝘅 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗦𝗾𝘂𝗮𝗱𝘀™ to automate Wangiri and IRSF fraud investigations.

Within two months, the agent reached 96% accuracy. The deployment also reduced investigation time by over 85%, delivered a 7× improvement in investigation productivity, and enabled always-on fraud operations.

Learn more: https://hubs.ly/Q04tHbJc0

19/08/2026

Our Head of Product, Presales and Marketing, Rohit Maheshwari, made a point worth sitting with: 𝘆𝗼𝘂 𝗰𝗮𝘁𝗰𝗵 𝗮 𝗳𝗿𝗮𝘂𝗱𝘀𝘁𝗲𝗿 𝗯𝘆 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗶𝗻𝗸 𝗹𝗶𝗸𝗲 𝗼𝗻𝗲.

Every fraud rule has an edge somewhere. Fraudsters don't usually break your controls head-on, they find where the controls stop looking, and they set up there.

Catching them means asking a different question than most teams are used to: not 𝗶𝘀 𝘁𝗵𝗶𝘀 𝗿𝘂𝗹𝗲 𝗰𝗼𝗿𝗿𝗲𝗰𝘁," but "𝗵𝗼𝘄 𝘄𝗼𝘂𝗹𝗱 𝗜 𝗯𝗲𝗮𝘁 𝗶𝘁.

It's also a question most fraud teams don't get to ask often enough, because running the business rarely leaves time to attack your own defenses.

With 30+ years in this domain, we've seen enough of these blind spots to know they're rarely where people expect. Curious where you'd look first.

Where do fraud controls most often stop looking?
a. Alert queues with high false positives
b. Timing gaps between systems (roaming, provisioning, billing)
c. New/low-history accounts
d. Others (comment below)

Read Rohit’s take on thinking like a fraudster: https://hubs.ly/Q04twtdd0

Send a message to learn more

18/08/2026

More controls do not automatically create better assurance.

Automated controls are good at surfacing findings. They are far less good at telling a team which finding actually matters this week, or what evidence a decision needs before someone acts on it.

That gap, between a finding and a defensible decision, is where most assurance teams lose time.

𝗦𝘂𝗯𝗲𝘅 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝗴𝗲𝗻𝘁𝘀 close that gap directly. They bring specialised agents across analysis, control design, data quality, exception management, investigation, root cause analysis and reporting into a connected assurance workflow.

Each agent manages a specific workflow component while sharing context with the broader agent team. Analysts retain oversight, reviewing recommendations and approving key actions.

The result is a more connected, governed, and decision-ready assurance process.

Learn more - https://hubs.ly/Q04tkFFT0