11/10/2021
The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research.
About Company
Founded in Year 2019 headquarters in Bangalore and controls partnered operations across the rest of the Cities.
We provide End-End Solutions for Information Security Solutions & IT Infrastructure to the companies or business units of any size like small business houses, large corporate units and academic institutions.
Responsibilities
Own the entire proposal process: identify customer's needs, develop win themes, and produce complete proposals.
Assess the competitive landscape and track key market trends and developments.
Provide administrative support as well as excellent customer service and smooth communications.
Maintain the database using your organizational skills to streamline processes and clean up the data.
Service current accounts and develop new accounts to meet sales targets through effective technical sales presentations and utilization of support services.
To source and secure new business to ensure optimal growth for the company products, in accordance with new business targets set.
To optimize retention of existing business by maintaining at least an 95% . This within rate achievement and effective credit policy parameters.
To provide effective, efficient, professional service and advice to ensure client satisfaction of the highest level. This through effective and efficient management of individual portfolio and database of prospects, current clients and past clients.
Remain informed and up to date with regards to Industry related news, Opposition activity, product knowledge and continuously strive to develop own skills and knowledge in order to perform optimally.
Puts PRODUCT / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy.
Calling existing and potential customers to persuade them to purchase company products and services.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Qualifications
Bachelor's degree or equivalent experience
Excellent written and verbal communication skills
Highly organized with excellent attention to detail
The ability to follow scripts.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Exceptional customer service skills.
