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Monday 10am - 10pm Tuesday 10am - 10pm Wednesday 10am - 10pm Thursday 10am - 10pm Friday 10am - 8pm

HoduSoft

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HoduSoft

No more frustrated customers, no more disconnected teams. Killing bad customer service with & bridging distances with . Let's connect!

(https://www.hodusoft.com) The company was incepted with a goal to offer innovative products in market to meet customer demand. When it comes to developing innovative products for communication, performance , stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to user. Our solutions mainly name

d as:

HoduCC:
“HoduCC” is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished. HoduPBX:
HoduPBX is a FreeSWITCH based a virtual PBX software fulfils all the remote collaboration and telecommunication needs of businesses in an acute way. It offers a highly flexible PBX software product by providing voice, video and multimedia using a single network and can be termed as the best business phone system. HoduBlast:
HoduBlast is a sophisticated voice and SMS broadcasting software that’s packed with state-of the-art features. The software comes with a wide range of features such as multi-tenant, multi-level IVR, lead management, campaign management, multi-tenant support, multilingual support, easy to configure, call routing, campaign management, lead management, and more. HoduBlast also provides detailed analytics to help you track the success of your campaigns and the data can help you improve your overall marketing efforts.

07/05/2026

Feeling familiar?
Customers repeating the same issue to multiple agents.

With skill-based routing, HoduCC ensures calls are directed to the most qualified agent from the very beginning, reducing wait times and improving first-call resolution.

Book a demo to experience skill-based routing - https://hodusoft.com/skill-based-routing/

05/05/2026

600 calls. 55 connections. 4.2% connect rate.

And most outbound teams think that's just how it is.

It isn't.

HoduCC's Predictive Dialer skips voicemails, skips dead rings, and puts your agent straight on the next live call, automatically.

Same team. Same hours. 3x more real conversations.

Experience it now - https://hodusoft.com/predictive-dialer-software/

01/05/2026

What's the first metric you check every morning?

Most contact center dashboards track 20+ metrics.

CXOs actually care about 4.

1. FCR - Did you solve it the first time?
This single number predicts churn better than any other metric.

2. CSAT per channel - Not a monthly average.
Per agent, per queue, per channel, so you know exactly where experience breaks.

3. CES - How hard did the customer have to work?
The harder it was, the less likely they were to return.

4. NPS - Are they loyal, or just satisfied?
Satisfaction gets you a 4-star review. Loyalty gets you a referral.

AHT, call volume, and occupancy are ops metrics. Useful for managers and not the number a CXO should open their Monday with.

HoduCC surfaces all four in real time. No exports. No waiting.

29/04/2026

If you're an ISP, ITSP, or MSP — hosted PBX is one of the fastest ways to build predictable recurring revenue.

HoduPBX's multi-tenant, white-label architecture means you can launch your own branded VoIP service — without building anything from scratch.

Your clients. Your brand. Your MRR.

Explore: https://hodusoft.com/

MSP ManagedServices RecurringRevenue HoduSoft

28/04/2026

The most effective contact center strategies share one thing in common — ownership of infrastructure, data, and customer experience.

HoduCC is designed for organisations that want to build on their own terms: a single platform that supports your brand, your deployment model, and your long-term growth — without dependency on a third-party vendor.

Full infrastructure control. White-label ready. Cloud or on-premise.

Explore what's possible: https://hodusoft.com/

HoduSoft CXStrategy

23/04/2026

Why are South Africa's top businesses choosing HoduCC?

Omnichannel. Carrier-grade. Fully deployable under your own brand.
Ranked among Capterra's Top 10 contact center solutions.

Discover why: https://hodusoft.com/

Capterra

21/04/2026

Every dialer serves a different purpose — and choosing the wrong one costs you time, money, and customer satisfaction.

Swipe to find the right dialer for your call center →

Full guide: https://hodusoft.com/types-of-dialers-used-in-call-centers-and-their-situational-use/

HoduSoft OutboundCalling

17/04/2026

Carrier-grade isn't just a buzzword — it's a standard.

HoduCC is built on FreeSWITCH, WebRTC, and SIP/VoIP architecture: the same technology stack trusted by global telecom operators.

Now available for Service Providers, Enterprises & BPOs of any size.

Explore: https://hodusoft.com/

HoduCC HoduSoft TelecomTech

16/04/2026

Still paying a CCaaS vendor to run your contact center — under their brand, on their cloud, by their rules?

Here's what the alternative looks like.

HoduCC vs Traditional CCaaS: the numbers speak for themselves.

Ready to make the switch? https://hodusoft.com/

HoduSoft CXPlatform

15/04/2026

AI contact center software isn't a trend — it's a transformation.

Businesses are switching because the math is simple: faster resolution, lower costs, happier customers.

Swipe to see exactly why the shift is accelerating →

HoduSoft CXAutomation

13/04/2026

Long wait times kill customer satisfaction — and your reputation.

Here are 5 proven ways to reduce average wait time with HoduCC's intelligent routing and automation tools.

Read the full guide: https://hodusoft.com/5-ways-to-reduce-average-wait-time-in-call-center/

HoduSoft WaitTime

Address

1403/04, Shilp Epitome, Near Infostech, Behind, Rajpath Rangoli Road
Ahmedabad
380054

Opening Hours

Monday	10am - 10pm
Tuesday	10am - 10pm
Wednesday	10am - 10pm
Thursday	10am - 10pm
Friday	10am - 8pm

Website

http://hodusoft.com/

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