29/05/2026
Most Indian businesses run significant operations through WhatsApp.
Order confirmations. Client discussions. Financial decisions. Team coordination.
All of it on personal accounts. None of it controlled by the business. No audit trail. No access management. When an employee leaves — they take the conversation history with them.
WhatsApp is not a business system. It is a personal messaging app that businesses have adopted because it is convenient.
Convenience and security are not the same thing.