Customer Focus Irl

Customer Focus Irl Customer Focus offers customer experience and sales solutions to business through a blend of training, coaching, customer auditing and Job coaching.

14/09/2015

Currently looking for Mystery shoppers in the Louth region. If you are interested please send me on your details.

20/08/2015

Folks, A business that I do some work with is looking for a Customer Service team leader. This is a "blue chip" company based in Blanchardstown. Super opportunity, so if you are looking for a change or a fresh start send me on your CV.

All set for a brand new customer experience and sales course. If you want to increase sales, retain customers and maximi...
18/08/2015

All set for a brand new customer experience and sales course. If you want to increase sales, retain customers and maximise your business potential, this is for you.

25/09/2014

It's time to meet the judges for the upcoming Louth Business Awards!

Anne Caldwell - Enterprise Ireland

Anne has 29 years experience in Enterprise Development in the Region, having worked for IDA Ireland, Forbairt and now Enterprise Ireland. Anne's has vast experience in assessing and evaluating projects. Anne covers Counties Louth, Cavan and Monaghan.

Robbie Richardson – School of Business & Humanities, Dundalk Institute of Technology

An accomplished customer experience, management, sales and marketing strategist, with 25 years experience in the retail, service and hospitality industries. Currently the director of Customer Focus, which offers management solutions, through a blend of training, coaching and customer auditing. An experienced business tactician, with a reputation for generating results through increasing sales, retaining customers and maximising business potential. He has developed a reputation as a customer experience specialist through keynote speaking, training seminars and has guest lectured for the DKIT Business School. A regular judging panellist for the Louth Business Awards and was a panellist for the DKIT Business School Enterprise Programme.


Mario MacBlain - School of Business & Humanities, Dundalk Institute of Technology

Mario is a lecturer with the School of Business & Humanities, Dundalk Institute of Technology. He delivers under graduate and post graduate degree modules across a subject range from Entrepreneurship, Innovation, Business strategy, Business modelling, Accountancy, Marketing, Business planning, Business strategy, Quality Management through to Dissertation Research Projects. Mario, together with School and Institute colleagues has developed Global Student Programmes between Australia, USA and EU partners, ICT Accountancy Support Programmes and EU Business Planning Models. He works closely with many business support organisations and SME's in the region augmenting the links between the Institute sector and national / international industry plus consulting on business planning and development issues. Mario has a background of some 37 years with international industry at senior management level through this time holding eight directorship positions with manufacturing and financial services companies. He is the founder of an Integrated College with a current enrolment of over 600 pupils and an ethos of shared mutual understanding.


Paul Cumiskey - Business Development Manager at Ulster Bank Corporate Markets

Has been a professional Banker for 20 years and works extensively in client-facing roles. Currently Business Development Manager in the North East, Paul has extensive experience in working capital requirements, re-financing, leasing, deposits, invoice financing, interest rate hedging along with all other related banking products.

He is also a qualified Accountant Technician and hold the QFA Designation.

Michael Gaynor - Gaynor HR

Previous employment includes: Management of Employment Agency (London), worked in the Public Service within, Dept of Labour, Enterprise Trade & Employment and Dept of Education.
Currently managing Book publishing company, operating and providing a HR (human resource] support service to the business sector. He has many years experience in dealing with, and providing a wide range of services to SME'S and has a familiarity and knowledge of the challenges facing the sector.

14/04/2014

The sun was shining so I went for my run early this morning and smashed my PB. Now I just need to sell a few more places on my second Management Training Course and it will be a beautiful day. Check it out www.customerfocus.ie/news.

People Management Training We are currently enrolling for our new and innovative management course that is aimed at supervisors and “people” managers. One of the most difficult parts of becoming a manager is dealing with staff and coping with this

04/04/2014

Currently enrolling for a new people management course. This course involves a considerable amount of personal development, using psychometric testing to analyse your natural leadership style and your preferred method of dealing with conflict. If you manage a team, check out the details on www.customerfocus/news.

24/01/2014

Signed up a new customer this morning in Castleblaney. What a busy town!

21/01/2014

Working on a PR plan for a giftware retailer! How do you prefer to hear from this type of retailer? Facebook, text direct to your phone, flyer in your letter box etc?

What a customer experience! This is well worth a view.
11/12/2013

What a customer experience! This is well worth a view.

Video: A Christmas miracle! Canadian airline WestJet makes stunned passengers' festive wishes come true 10 December 2013 Canadian low-cost carrier WestJet gave passengers an early Christmas surprise as part of a feel-good PR stunt People got to ask Santa for gifts as they boarded and then collected…

09/12/2013

Others can better write about Nelson Mandela's impact on the world stage, on how he stood up for the dignity of all people and on how he changed our world.

For those that seek to make a change in the world, whether global or local, one lesson of his life is this:

You can.

You can make a difference.

You can stand up to insurmountable forces.

You can put up with far more than you think you can.

Your lever is far longer than you imagine it is, if you choose to use it.

If you don't require the journey to be easy or comfortable or safe, you can change the world.

03/12/2013

Dundalk Ratepayers are being asked to support Dundalk’s Business Investment District Scheme or BIDS through to 2018 by voting ‘yes’ in the upcoming ballot.

Address

Dundalk
CO.LOUTH

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