Lynked

31/08/2026

Customer retention remains one of the strongest indicators of long-term eCommerce performance.

Across Lynked businesses using our Shopify integration, the top 25% of online customers account for 76.5% of revenue, 84% of loyalty member orders are placed by returning customers, and repeat customers spend 5x more than first-time shoppers.

Integrated directly with Shopify, Lynked delivers a fully connected omnichannel loyalty experience, enabling customers to earn and redeem rewards seamlessly across both online and in-store purchases. Businesses benefit from a single customer profile, real-time reporting and deeper visibility into customer behaviour across every sales channel.

By bringing eCommerce, loyalty and customer insights together within one platform, retailers can strengthen customer retention, increase lifetime value and deliver a more consistent customer experience while making better-informed commercial decisions.

Book a discovery call with our team: https://calendly.com/scott-lynked/book-a-meeting

28/08/2026

Customers who redeemed a loyalty reward visited 3.7 times more frequently than those who didn't.

The strongest loyalty programmes don't just reward customers - they help businesses understand the behaviour behind every transaction.

Our latest blog explores how Lynked's CBE integration transforms POS data into actionable customer intelligence. From measuring repeat customer rates and identifying VIP customers to uncovering cross-selling opportunities and recognising customer activity across multiple locations, retailers gain the insights needed to strengthen loyalty and make more informed commercial decisions.

Powered by real-time reporting and integrated customer intelligence, Lynked helps businesses move beyond transaction data to understand what drives long-term customer retention and business growth.

Read the full blog here: https://lynkedloyalty.com/lynked-loyalty-cbe-integration-customer-intelligence-built-into-your-pos/

Discover how Lynked Loyalty's CBE integration helps retailers strengthen customer loyalty through integrated customer intelligence and actionable buying insights.

26/08/2026

The value of an integrated loyalty programme is measured by the commercial outcomes it delivers.

Repeat customer rates measure the percentage of customers who return to make another purchase, making them one of the clearest indicators of customer loyalty and long-term engagement. Across Lynked businesses using the Lightspeed Commerce X-Series integration, loyalty programmes have achieved an 85.5% repeat customer rate, alongside a 76.5% voucher redemption rate and 96.3% customer retention at programme maturity.

Integrated directly with the Lightspeed X-Series POS, Lynked automates loyalty at checkout while capturing the customer intelligence behind every transaction. Businesses gain real-time visibility into customer behaviour, purchasing trends, reward engagement and promotional performance, enabling more informed decisions that strengthen retention and increase customer lifetime value.

With loyalty, customer insights and POS operations connected in one platform, retailers can deliver a seamless customer experience while building a more data-driven approach to customer engagement.

Book a discovery call with our team: https://calendly.com/scott-lynked/book-a-meeting

21/08/2026

Behind every successful technology partnership is a commitment to listening, adapting and delivering solutions that meet the needs of each business. That's exactly the approach Scott Flanagan, CEO & Co-Founder of Lynked, brings to every customer relationship.

A big thank you to Jo Battye, Retail Systems Manager at Sewell on the go, for sharing her feedback on working with Scott and the Lynked team to develop their loyalty programme, and to Patrick Sewell for his continued support throughout the partnership.

By working closely with the team throughout the implementation, Lynked delivered a fully integrated loyalty solution tailored to Sewell On The Go's requirements. The result is a platform that provides greater visibility into customer buying behaviour, helping the team make more informed commercial decisions while delivering a more rewarding customer experience.

Feedback like this reflects the value of building technology around the needs of the businesses we support, and we're proud to continue supporting the team at Sewell On The Go.

Interested in learning more? Book a meeting with Scott:

https://calendly.com/scott-lynked/book-a-meeting?utm_source=schedule_from_linkedin

19/08/2026

As more retailers look to build stronger customer relationships through integrated loyalty, it's fantastic to see Lynked featured by CBE as our partnership continues to grow across its retail network.

From convenience and forecourt to hospitality and pharmacy, Lynked's direct integration with the CBE gives businesses access to a fully connected loyalty platform that automates rewards, supports personalised customer engagement and provides real-time reporting and customer insights. By bringing loyalty, promotions and customer data together within the POS, businesses can better understand customer behaviour, strengthen retention and make more informed commercial decisions.

A huge thank you to Niall Dooney and the entire CBE team for featuring Lynked and for their partnership as we continue to expand across the CBE network.

Read the full feature: https://www.cbe.ie/lynked-loyalty-continues-to-expand-across-the-cbe-network/

Discover how Lynked Loyalty is helping retailers boost customer loyalty with AI, CRM integration and personalised rewards.

17/08/2026

Retailers using Lynked's Lightspeed Commerce X-Series integration achieved repeat customer rates of up to 85.5%.

Customer loyalty is no longer just about rewarding purchases - it's about understanding the behaviour behind every transaction. The retailers seeing the strongest results are those using customer intelligence to identify purchasing trends, measure campaign performance and create loyalty experiences that encourage customers to return.

Our latest blog looks at how Lynked's Lightspeed X-Series integration transforms everyday POS transactions into actionable customer insights. From measuring repeat customer rates and reward engagement to identifying high-value customers and building more targeted loyalty campaigns, integrated buying data gives retailers a clearer view of what drives retention.

Omnichannel integrations add another layer of visibility, connecting in-store and online customer behaviour to support a more consistent loyalty experience and more informed commercial decisions.

Read the full blog here: https://lynkedloyalty.com/lynked-lightspeed-x-series-integration-customer-loyalty-software/

Discover how Lynked's Lightspeed X-Series integration helps retailers increase customer retention, personalise loyalty campaigns and unlock actionable customer insights.

14/08/2026

Great implementations are built on strong partnerships, and this feedback is a testament to the work Adnan Ishaq, Head of Sales at Lynked, puts into understanding every customer's requirements from the very beginning.

A huge thank you to Maria Czira, Director of Operations at EHL Experiences, for sharing her experience following the implementation of Lynked across FIRE Steakhouse & Bar and SOLE Seafood & Grill.

Integrated directly with the CBE PixelPoint POS, Lynked migrated the existing loyalty programme from the previous provider, ensuring a seamless transition while delivering a fully connected, data-driven loyalty solution tailored to the business.

We're proud to support FIRE Steakhouse & Bar and SOLE Seafood & Grill with technology that helps them better understand customer buying behaviour, strengthen customer retention and deliver more personalised guest experiences.

Interested in how Lynked could support your business? Book a meeting with Adnan: https://lnkd.in/dss9qN4B

12/08/2026

FIRE Steakhouse & Bar and SOLE Seafood & Grill are now powered by Lynked for customer loyalty across both venues.

Integrated directly with the CBE PixelPoint POS, Lynked migrated the existing loyalty programme from the previous loyalty provider, ensuring a seamless transition for both the business and its customers.

The new points-based programme enables both venues to reward customers through personalised offers, targeted promotions and real-time rewards, while giving the team greater visibility into customer buying behaviour and visit patterns.

With loyalty fully integrated into the POS, FIRE Steakhouse & Bar and SOLE Seafood & Grill can now manage customer engagement, track loyalty performance and make more informed commercial decisions from a single connected system.

Looking to modernise your hospitality loyalty strategy? Book a quick intro call with the Lynked team: https://lnkd.in/e3u5ndfF

10/08/2026

Every transaction tells you what a customer bought. The real value comes from understanding why they bought it, how often they return, and what influences their next visit.

Lynked Insights helps businesses move beyond POS data by turning customer buying behaviour into meaningful commercial intelligence. From purchasing habits and visit frequency to campaign engagement and category performance, businesses gain the visibility needed to create more targeted promotions, strengthen customer loyalty and make more informed decisions.

Whether it's identifying opportunities to increase basket value, recognising your highest-value customer groups, or delivering personalised campaigns through digital vouchers, member pricing and push notifications, understanding customer behaviour enables every marketing and loyalty decision to become more effective.

Read more: https://lynkedloyalty.com/using-customer-insights-to-understand-buying-behaviour/

Learn how to understand customer buying behaviour with Lynked Insights. Discover how customer buying behaviour helps businesses create targeted campaigns, improve customer retention and make smarter commercial decisions.