SurveySensum

SurveySensum AI-Enabled Feedback Management Platform that helps make Customer Feedback Actionable

12/10/2026

Jakarta brought the energy! ๐Ÿ”ฅ

At MarTechโ€™s Whatโ€™s NEXT in Marketing Indonesia 2026, we saw it with our own eyes, ๐˜๐—ต๐—ฒ ๐—ฐ๐—ฟ๐—ผ๐˜„๐—ฑ ๐—น๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐˜‚๐—ฝ ๐˜๐—ผ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ฆ๐˜‚๐—ฟ๐˜ƒ๐—ฒ๐˜†๐—ฆ๐—ฒ๐—ป๐˜€๐˜‚๐—บโ€™๐˜€ ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฅ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—น๐—ถ๐˜ƒ๐—ฒ ๐—ฑ๐—ฒ๐—บ๐—ผ๐˜€

Then, our Co-Founder & Managing Director, Mahesh Agarwal, took the stage with his keynote, โ€œConnected Feedback: Smarter Marketing, Smoother Customer Journeys.โ€ Phones snapping, cameras clicking, notes being scribbled, the room was all ears! ๐Ÿ“ธ๐Ÿ“

Connected feedback. Smarter marketing. Smoother customer journeys. Thatโ€™s whatโ€™s NEXT! ๐Ÿš€

01/09/2026

๐—ง๐—ฟ๐—ฎ๐—ฑ๐—ถ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐˜„๐—ฎ๐˜€๐—ป'๐˜ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜€๐—ฝ๐—ฒ๐—ฒ๐—ฑ ๐—ผ๐—ณ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†.

When you need to test a new product, understand your consumers, evaluate pricing, or track brand health, waiting ๐—ช๐—˜๐—˜๐—ž๐—ฆ or even ๐— ๐—ข๐—ก๐—ง๐—›๐—ฆ for insights can slow everything down.

Thatโ€™s where a faster, smarter approach to market research makes all the difference.

An end-to-end AI-Powered market research platform designed to help marketing, insights, and transformation teams move from brief to high-quality consumer insights faster and cheaper.

From creating research-grade questionnaires in minutes to running Concept Tests, U&A Studies, Brand Equity Studies, Pricing Research, and Brand Tracking everything happens in one seamless platform.

Collect data online or offline with our CAPI app. Maintain quality with our QC Engine. Analyze open-ended responses across multiple languages. Build real-time dashboards and cross-tabs. Generate boardroom-ready PowerPoint presentations instantly.

And with SensAI, turn your data into AI-powered recommendations that help teams move from insight to action.

The result?

โ€ข ๐—Ÿ๐—ฒ๐˜€๐˜€ ๐˜๐—ถ๐—บ๐—ฒ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต.
โ€ข ๐—Ÿ๐—ฒ๐˜€๐˜€ ๐˜„๐—ฎ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฎ๐—ป๐˜€๐˜„๐—ฒ๐—ฟ๐˜€.
โ€ข ๐— ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ถ๐—บ๐—ฒ ๐—บ๐—ฎ๐—ธ๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐—ป๐—ณ๐—ถ๐—ฑ๐—ฒ๐—ป๐˜ ๐—ฑ๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป๐˜€.

Because great insights shouldn't take months to deliver.

๐Ÿ“ฉ See SurveySensum AI in action: https://lnkd.in/gxSPBWNm

Itโ€™s one thing to work hard; itโ€™s another to inspire everyone around you while doing it. Thatโ€™s exactly what Tanmay Maha...
24/04/2026

Itโ€™s one thing to work hard; itโ€™s another to inspire everyone around you while doing it. Thatโ€™s exactly what Tanmay Mahale and Ayush Sharma do every single day.

We are thrilled to recognize them as our April Employees of the Month. Their passion is infectious, and their dedication to our shared vision makes Surveysensum a better place to work for all of us.

Tanmay, Ayush, thank you for your grit, your heart, and your hustle. Letโ€™s keep making big things happen! ๐Ÿš€

Most CX problems don't appear overnight. They build quietly. And by the time they appear in your weekly CX report, the d...
23/04/2026

Most CX problems don't appear overnight. They build quietly.
And by the time they appear in your weekly CX report, the damage is already done.

SurveySensum's real-time alerts change that.

The moment a key metric shifts - NPS drops, CSAT dips, ticket volume spikes - you are alerted. Instantly. So that your team can fix issues before it's too late.

Click the link on our bio to learn more!

Our expansion in the Philippines ๐Ÿ‡ต๐Ÿ‡ญ continues to gain momentum. We've been watching the Philippine market closely, and o...
17/04/2026

Our expansion in the Philippines ๐Ÿ‡ต๐Ÿ‡ญ continues to gain momentum.

We've been watching the Philippine market closely, and one thing is clear- the appetite for better CX is real. And thatโ€™s exactly what weโ€™re bringing.

SurveySensum's AI-powered enterprise feedback platform helps companies listen to their customers at scale, surface what actually matters, and focus on what actually moves the needle.

We are excited to welcome the team as Business Development Manager.

This marks another step in our commitment to building a strong local presence and helping more businesses across the region transform customer experience with AI-powered insights.

Welcome aboard, Eunice - excited for the journey ahead ๐Ÿš€



CX AIinCX

A detractor submits a response. It lands in a spreadsheet.Someone is supposed to follow up, but they don't.Or if they do...
16/04/2026

A detractor submits a response. It lands in a spreadsheet.
Someone is supposed to follow up, but they don't.
Or if they do - it's three weeks later.

By then, the customer has already left!

Sound familiar? You're not alone.

With SurveySensum's Automated Ticketing and Closed-loop action, every critical response is managed the right way - so no customer is left waiting, wondering, or walking out the door.

See it in action here https://youtu.be/BCIfbQYWqG8?si=Bqd2N2QFD8xIfHpE


Your CEO and your support agent shouldn't be looking at the same data. SurveySensum gives every role exactly what they n...
14/04/2026

Your CEO and your support agent shouldn't be looking at the same data.

SurveySensum gives every role exactly what they need:
CEO: Company-wide CX health & trends โœ… Manager: Team performance & escalation signals โœ…
Agent: My tickets & response scores โœ…

So you get insights that are relevant, actionable, and delivered the moment something shifts... to the right person.

Learn more by clicking the link on our Bio

Address

World Capital Tower Lt 11 Unit 9&10 Jalan Drive Ide Anak Agung Lot D
Jakarta
12950

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