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One thought on Threads can quickly become a much bigger public conversation.What began as Yurizal Tri Chaerawan’s two-li...
12/08/2026

One thought on Threads can quickly become a much bigger public conversation.

What began as Yurizal Tri Chaerawan’s two-line complaint about an eight-hour wait for a hospital room initially drew dismissive and mocking responses. But as news of his passing began to spread days later, attention around the post grew significantly, pushing the issue to 4,5K related mentions and 880K engagements, with 57,1% negative sentiment driven largely by discussions around BPJS access, medical empathy, and accountability.

The case highlights how Threads is becoming an important starting point for emerging conversations. A single post can spark responses, resurface through recirculation, and gain new meaning as developments unfold, creating a domino effect that can quickly turn an individual experience into wider public scrutiny.

In an environment where conversations can spread rapidly, understanding where they start, what accelerates them, and how public reaction evolves becomes increasingly important.

Through DXT360, we look beyond virality to understand the public response behind the conversation.

Within 24 hours, a viral Bali run club turned into a wider social media controversy, raising questions about accountabil...
29/07/2026

Within 24 hours, a viral Bali run club turned into a wider social media controversy, raising questions about accountability, inclusion, and respect for local communities.

From 22–28 July 2026, the issue generated 83% negative sentiment. Public criticism extended beyond the alleged exclusion of Indonesian applicants, highlighting broader concerns around foreign privilege, permit oversight, immigration compliance, and access to public spaces.

Through DXT360, we examined how the conversation developed, who shaped the response, and what negative comment clusters revealed about public perception.

Festival season is creating strong audience momentum, both for performers and brands.Our latest Trendwatch found that Th...
16/07/2026

Festival season is creating strong audience momentum, both for performers and brands.

Our latest Trendwatch found that The Sounds Project led with 58% of total engagement, while 84% of the overall conversation was positive. Most discussions focused on lineup announcements, international headliners, schedules, venues, and ticketing.

The data also shows how brands are joining the festival moment in different ways, from Extra Joss Ultimate supporting community performers at The Sounds Project, to balé by BTN at Bangor Fest, Grab’s food market at Soundrenaline, and CML’s pre-event activations for LaLaLa Festival.

The Rupiah’s record-low moment became a reflection of everyday economic worries.In May 2026, public conversation around ...
09/06/2026

The Rupiah’s record-low moment became a reflection of everyday economic worries.

In May 2026, public conversation around the Rupiah’s decline was shaped by concerns over rising prices, policy response, and economic confidence. DXT360 recorded over 12M social media engagements, led by Instagram with 83% of total engagement. People question about how the situation was being handled.

With 65% negative sentiment, the conversation shows that currency pressure is felt not only in financial markets, but also in public confidence. When the Rupiah weakens, people are not just watching the number move. They are asking what it means for prices, stability, and their daily lives.

DXT360 SocialListening MediaIntelligence Trendwatch

Social media insights showing growing issues in food delivery platforms, including driver earnings pressure, service rel...
27/04/2026

Social media insights showing growing issues in food delivery platforms, including driver earnings pressure, service reliability problems, pricing concerns, and system inefficiencies across GrabFood, ShopeeFood, and GoFood.

With over 1.5M engagements from 10K conversations, the narrative is shifting from seamless experiences to system-level challenges affecting both drivers and users.

The question is no longer who delivers faster,
but who can build a more balanced and sustainable ecosystem.

As tax reporting season unfolds, public sentiment toward Coretax remains largely mixed, with neutral and negative reacti...
15/04/2026

As tax reporting season unfolds, public sentiment toward Coretax remains largely mixed, with neutral and negative reactions dominating the conversation. While some users acknowledge ongoing updates, many still highlight challenges in using the system, showing that the experience has yet to fully meet expectations. From performance issues to confusing user experience, discussions were largely shaped by what people actually went through.

But beyond the noise, this situation offers a few important learnings:

1. Experience shapes perception faster than messaging
Real user experience will always outweigh official narratives.

2. Mismatched communication can backfire
In high-pressure moments, clarity and empathy matter more than creativity.

3. Complexity amplifies frustration
When user experience feels confusing, it starts to impact trust.

4. Speed of response defines confidence
Delayed responses allow negative narratives to take the lead.

5. Conversations are signals, not noise
Neutral discussions often reflect uncertainty, not stability.

In moments like this, it becomes clear that experience, communication, and response are deeply connected.

The takeaway?
Systems don’t just need to work, they need to feel reliable.

In just 3 days, the ceiling collapse at Terminal 3 Soekarno-Hatta International Airport generated 450K engagements, with...
10/04/2026

In just 3 days, the ceiling collapse at Terminal 3 Soekarno-Hatta International Airport generated 450K engagements, with reactions leaning positive, but still marked by concern.

Positive reactions were driven by rapid response and clear communication, while concerns centered on infrastructure reliability, passenger experience, and safety during extreme weather.

As content scales across platforms and reaches global visibility, real-time monitoring becomes critical. Not just to track what’s happening, but to understand how it evolves across channels.

When oil prices rise, it’s not just about energy, it’s about everyday life.In Indonesia, fuel price uncertainty is drivi...
08/04/2026

When oil prices rise, it’s not just about energy, it’s about everyday life.

In Indonesia, fuel price uncertainty is driving inflation concerns, reshaping consumer behavior, and influencing policy responses. While concerns grow, so does the conversation. With 15M+ engagements in a month, oil prices are reshaping how people spend, react, and adapt.

Understanding how people react, where conversations happen, and what narratives dominate is key to navigating uncertainty, and we’re here to track every signal that matters.

Which team are you? Teazzi, Chagee, or Sancha?As we enter the final days of Ramadan, conversations around what to eat an...
17/03/2026

Which team are you? Teazzi, Chagee, or Sancha?

As we enter the final days of Ramadan, conversations around what to eat and drink are at their peak, and in a crowded category like milk tea, standing out takes more than just a good product.

What makes the difference is how brands turn similarity into moments through limited campaigns, experiences, and content that sparks curiosity and sharing.

Because in the end, being present isn’t enough, it’s the impact that drives conversation.

Explore how brands win beyond product with Dataxet.

As the Eid holiday approaches, conversations around Mudik 2026 are steadily building online as Indonesians prepare for t...
12/03/2026

As the Eid holiday approaches, conversations around Mudik 2026 are steadily building online as Indonesians prepare for the country’s largest annual homecoming movement.

Several key moments have shaped the discussion so far, from the government’s Work From Anywhere (WFA) policy, projections of Yogyakarta receiving around 8.2 million travelers, to growing updates on transport and infrastructure readiness ahead of the travel surge.

Beyond logistics, online conversations also reflect broader public sentiment, from excitement and humor about the journey home to concerns around congestion and mobility. While influencers and travel-related brands further amplify the discussion.

Together, these insights offer a glimpse into how digital conversations capture the evolving mood, expectations, and preparations leading up to the mudik season.

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