14/05/2026
🇩🇪We’re Hiring: German‑Speaking L1.5 Support Analyst
💰Get up to a 15% joining bonus | 🏠 Home office possibility
As an L1.5 IT Support Analyst, you’ll support customers in both German and English, handling a mix of technical and functional issues. If you love problem‑solving, enjoy helping people, and want to grow in a supportive international team, we’d love to meet you.
https://careers.cognizant.com/global-en/jobs/46415/german-speaking-l15-support-analyst/
💼 What We Offer
• A multilingual team with many native speakers
• A modern, inspiring office with easy access
• Home‑office opportunities
• Competitive salary, cafeteria benefits, sport perks, medical coverage
• Discounted All You Can Move SportPass
• Reimbursable language courses
• Fun team and company events
• High value awards and recognitions, annual bonus for top performers, and annual salary review
🛠️ Your Responsibilities
• Application & IT infrastructure support
• Incident management & request fulfilment
• Handling end‑user calls
• Providing advanced remote technical support
• Supporting teammates with L1 queries
• Contributing to process and service improvements
✨ We’re Looking for Someone Who
• Speaks German fluently and English at upper‑intermediate level
• Has experience in L1 / L1.5 IT Service Desk
• Holds at least a high school diploma
• Is eager to learn—no IT background needed, we train you
• Is open to shift work
• Communicates clearly and confidently
• Brings a flexible, open‑minded, “can‑do” attitude
If this sounds like you, we’d love to welcome you to our team.
👉 Apply now and grow your career with us! https://careers.cognizant.com/global-en/jobs/46415/german-speaking-l15-support-analyst/