29/04/2026
April marks the successful conclusion of not one, but two COPC® Service Journey Training sessions, an initiative led by the HKCCA.
We look forward to continuing our collaboration with HKCCA and exploring more opportunities to bring value-driven, high-impact programmes to Hong Kong's customer service community.
A heartfelt thank you to HKCCA for their vision and trust in us, to COPC Inc. for delivering engaging lectures, and to every participant who joined us with openness and insight.
To know more, please visit: https://www.ctint.com/en/newsrooms/COPC_Service_Journey_Thinking_Training_2026
Two sessions of the two-day COPC® Service Journey Thinking Training were successfully held in March and April 2026. The programme was hosted by the Hong Kong Customer Contact Association (HKCCA), proudly sponsored by us, and delivered in partnership with COPC® – the most recognised operational s...