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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

Resolve Technology

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Hong Kong
Kwun Tong
Resolve Technology

Our Purpose
At Resolve Technology, we aim at creating solutions based on technologies with rapid deployment.

21/10/2026

A client relied on senior staff to review calls manually, using criteria that varied from one review to the next.

Resolve Technology built domain-tuned AI transcription, structured call summaries, and automated quality ratings based on the client's own audit criteria.

The on-premise solution keeps the processing and storage within the client's infrastructure, with controlled access to sensitive conversation data, while key call details flow directly into CRM, giving staff context for the next conversation.

If call quality review doesn't scale with your call volume, let's discuss and fix.

For more AI Workflows, explore our series of .

14/10/2026

A client's core systems were still running, but the specialists who understood their logic were retiring. The documentation needed for the next team wasn't there.

Resolve Technology used AI to analyze the code as connected business logic and draft a specification covering business rules, data flows, and system dependencies, with review and validation of the draft before delivery by a qualified architect.

The client received a documented baseline to support modernization planning.

If your organisation happens to operate with legacy systems, contact us for the solution enabling effective future planning.

Follow more on our series of .

07/10/2026

A product team was making decisions from sales history and instinct, without a systematic view of how customers were talking about its products.

Resolve Technology built ongoing AI sentiment tracking across social channels, grouping mentions as positive, neutral, or negative and identifying themes such as pricing, quality, service, and availability.

Configurable alerts flag sharp shifts in sentiment, while reports show how the conversation changes over time, which gives buyers and merchandisers a view of sentiment alongside sales data to inform product selection and inventory decisions.

Want to analyse product sentiment continuously? Let’s talk.

Stay tuned for more of our series of .

30/09/2026

A client was tracking impersonation and suspected counterfeit listings across social and e-commerce channels, while manual checks couldn't keep up.

Resolve Technology built continuous scanning against the client's brand asset library, with AI similarity scoring to flag possible matches.

A human reviewer validates flagged cases before they're compiled into an evidence package for the client's legal team.

That gives the team an organized record to assess and act on, while decisions about escalation remain with the client.

If your organisation is having a similar challenge, let’s talk.

Follow more on our series of .

23/09/2026

A client of ours needed consistent, confidential records of board meetings. Manual note-taking left the quality of those records dependent on who took the notes.

Resolve Technology built an on-premise AI workflow that turns meeting audio into transcripts and structured minutes, capturing discussion points, decisions, and next steps as a structured record for attendees.

Records are encrypted, access is controlled by role, and past meetings are searchable.

Interested in keeping meeting records structurally searchable for your organisation? Speak with us.

Stay tuned for more of our series of .

17/09/2026

6 Client Challenges. 6 Builds with .

Over the past year, Resolve Technology has built 6 AI solutions for 6 real client problems - meeting records transcript, brand infringement detection, legacy-system review and documentation, brand sentiment tracking, voice script summaries, and candidate CV screening.

In this series, we'll take you through these client engagements: the challenge, what we built, and what changed.

Stay tuned and follow us for the first-up.

Can’t wait to see all 6 of them in detail? Talk to us!

15/09/2026

"The gap isn't ambition. It's ex*****on." - Leo Wong

At Red Hat Ecosystem Success Day, Resolve Technology's Leo Wong was invited to share his view on enterprise with Hong Kong's Red Hat partner community.

"While the conversation still swings between hype and fear, we've had AI running quietly in production for a year."

Resolve Technology was also recognized in the Strategic Services Innovator category at Red Hat's Hong Kong Partner of the Year 2026 awards. Shoutout to Red Hat for the recognition and the invitation to contribute to the conversation.

What's your read on where enterprise AI is heading in Hong Kong?

11/08/2026

AIOps readiness starts below the AI layer. It starts with a search foundation you can support in production.

Resolve Technology is the first OpenSearch Software Foundation-accredited LTS providers in Asia, with main offices in Hong Kong. That puts a regional support and stability layer behind production for enterprises across Asia.

OpenSearch LTS gives you a predictable maintenance window, security patch coverage, formal support commitments, and defined upgrade paths. Your log infrastructure gets a defined support path before AI tooling is added.

For enterprise search and retrieval, the same support path helps keep the search layer production-ready. OpenSearch preserves open-source freedom without OpenSearch software licensing fees or single-vendor lock-in, and Resolve helps you design, migrate, operate, and support it.

Building your data foundation? DM us to understand more about OpenSearch .

05/08/2026

Imagine this......💭

The CFO sees that AI cloud spend has overshot the plan. The total is visible, but nobody can show which teams or projects drove it.

Without team-level accountability or alerts, the organization only sees a fast-moving cost after it lands.

Resolve Technology deploys solution, with RE:FORM RATE as an integration layer, across your existing cloud accounts. Within weeks, not months, you can see costs by team and project, receive real-time budget alerts, and forecast spend month by month.

Now the next finance review starts with answers, not surprises. It's clear to everyone that who owns the spend, where it is heading, and what needs attention now.

Is your AI cloud bill moving faster than your visibility? DM us to see RATE in action.

30/07/2026

The real test of choosing a right Enterprise AI platform is whether it fits your architecture, controls, and operating model.

Why Resolve Technology recommends Red Hat ? Because It can be deployed across on-premises, private cloud, and public cloud environments, keeps model and infrastructure choice open, and provides the security, governance, and compliance controls enterprise teams need.

As a Red Hat Advanced Partner in Asia Pacific, we bring the architecture judgment, with the technology of Red Hat AI as the platform, and integration work to fit your , , OpenSearch Project, and CI/CD environment without making migration or vendor lock-in the starting assumption.

Let's discuss on how we make it work.

Address

7A, King Palace Plaza, 55 King Yip Street
Kwun Tong

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Website

http://www.reslv.io/

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