25/07/2020
You will provide first level IT technical support to various company and perform daily IT operational tasks as assigned. You will also work with technology vendors to facilitate purchase, repair and maintenance of computers and other IT equipment and undertake other support tasks assigned by the IT Support Manager.
Provide supports and troubleshooting for below,
On-site desktop environment including MS Windows and iOS;
Network device i.e TCP/IP, DNS, DHCP, switches, firewalls, and wireless, IP Phone;
Microsoft Active Directory;
Microsoft Office Suite of products
Backup solutions both on-site and remote;
Printers and print servers;
On-site networks (VLAN configurations a plus);
Requirements
• Diploma qualification in IT, Computer Science or a related field preferred
• 1 to 2 years of experience supporting PC hardware, software and networks, including installing, operating and troubleshooting
• Fresh Diploma graduates are welcome to apply
• Candidates without qualification but with Hands on practical experience will also be considered
• Knowledge of Computer Hardware, Software, Printer and basic LAN/WAN troubleshooting, maintenance and service
• Must be a team player
• Good communication skills
• Able to speak, read and write English
• Self-motivated, willing to learn and resourceful
• Good analytical and troubleshooting skills
• Willing to preform on-site support.