Fano - Fano Labs

Fano - Fano Labs We help enterprises enhance customer service, compliance and risk management.

We use automatic speech recognition (ASR), natural language processing (NLP), and machine learning Technology to create performance language AI solutions for enterprises. We use speech & natural language processing technologies to help enterprises improve their customer services.

We are thrilled to announce that Fano is now officially an Amazon Web Services ISV Accelerate (ISVA) Partner. This miles...
26/06/2026

We are thrilled to announce that Fano is now officially an Amazon Web Services ISV Accelerate (ISVA) Partner. This milestone marks an exciting evolution in our collaboration with AWS, reflecting our shared commitment to helping enterprises accelerate AI adoption with trusted, enterprise-grade Voice AI solutions.

Building on this momentum, we would like to extend a big thank you to AWS for inviting us to speak at the last week. Dr. Albert Lam spotlighted how Fano’s Conversation Agent empowers modern enterprises.

🎙️ Key Highlights from Our Session:
✅ Fano’s Conversation Agent is solving the famous dilemma: Legacy voicebots cannot handle real conversations, while LLM-first approaches remain hard to deploy in regulated environments.
✅ Fano’s Agentic Voice AI platform positions a full lifecycle — build, run, govern, test, and observe — with governance and control embedded throughout, so enterprises can scale conversation agents without sacrificing compliance or quality.
✅ Our trusted deployment comes from regulator-grade controls for observability and auditability, like guardrails, data masking, approval flow.

It was a privilege to connect with the AWS team, customers, partners, and attendees who joined our session and engaged in such meaningful discussions. We look forward to deepening our partnership and helping enterprises transform conversations into business value!

📈 Ready to Transform Your Conversations into Action?

Find us on AWS Marketplace:
https://aws.amazon.com/marketplace/pp/prodview-f7swsadcqluwg?sr=0-1&ref_=beagle&applicationId=AWSMPContessa

Unlock the power of Agentic Voice AI for your business today. Contact us to learn more about Fano conversation agent at fano.ai!

It was a privilege for Fano to join NetCraft Week 2026 – Navigating the Jagged Frontier of AI as speaker and exhibitor ...
12/06/2026

It was a privilege for Fano to join NetCraft Week 2026 – Navigating the Jagged Frontier of AI as speaker and exhibitor to share our perspective on Agentic Voice AI Platform — explore how enterprises can move from voice interactions to trusted action through accuracy, analytics, and automation.

At the event, Fano shared Voice AI supports multilingual speech recognition, agentic conversation orchestration, real-time agent assist, voice analytics, compliance monitoring, and workflow automation — demonstrate show Fano helps organizations deploy AI with stronger trust, governance, and operational control.

We were glad to exchange ideas with leaders across government, banking and finance, gaming and hospitality, public utilities, academia, and SMEs on the future of AI security and enterprise adoption.

Thank you again to the NetCraft team for such a valuable platform of collaboration and innovation in Macau.

It's a wrap! We have successfully concluded Fano Connect+ BFSI Edition! We brought together 50＋ industry leaders, innova...
20/05/2026

It's a wrap! We have successfully concluded Fano Connect+ BFSI Edition! We brought together 50＋ industry leaders, innovators, and practitioners from 30+ Banks, Insurance and FSIs industry with AI Compliance, IT, data governance and strategy, fraud operations, process Transformation roles, to explore how enterprises can move beyond AI experimentation into trusted, real-world deployment.

The event featured insightful discussions on the future of Agentic AI in regulated industries — with a strong focus on governance, compliance, operational resilience, fraud prevention, and customer trust. We hope everyone enjoyed our sessions which covered:

✅ Building trusted Voice AI agents for regulated environments
✅ Protecting customers in the age of voice frauds and deepfakes
✅ Applying Agentic AI to compliance and risk monitoring
✅ Customer sharing on AI governance framework by one of the largest insurance companies in the region

A big thank you to all our speakers and guests who contributed to the meaningful discussion throughout the afternoon. We are also grateful to everyone who joined us for the networking sessions and exchanged ideas on the evolving AI landscape in BFSI — we look forward to continuing the conversation.

See you again in July for another Fano Connect+ series! Stay tuned!

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Fano at IMDAxQED Interactive Discussion Event | Singapore | 12 Feb Earlier this month, we had the privilege of joining a...
03/03/2026

Fano at IMDAxQED Interactive Discussion Event | Singapore | 12 Feb

Earlier this month, we had the privilege of joining an incredible lineup of leaders and innovators at the IMDAxQED Interactive Discussion in Singapore. The session brought together innovators, operators, and decision-makers for a dynamic conversation on practical AI applications — from real-time communication analytics to enhancing customer experience and strengthening compliance frameworks.

Fano was honored to be part of the discussion, Fano speaker Sagar Rajput sharing practical insights on the real-world impact of AI-powered automation and intelligence. Sagar highlighted how enterprises can move beyond experimentation to meaningful AI adoption—driving efficiency, elevating customer experiences, and unlocking new strategic value.

A huge thank you to the QED team for hosting such a thoughtful and energizing session, and to all the participants who contributed to a rich, forward-looking dialogue!

Season’s greetings from all of us at Fano. 🎄✨As we wrap up 2025, we’re grateful for the trust and collaboration of our c...
24/12/2025

Season’s greetings from all of us at Fano. 🎄✨

As we wrap up 2025, we’re grateful for the trust and collaboration of our clients and partners. Wishing you and your loved ones a warm, restful holiday season — Merry Christmas and Happy New Year!

有光科技 Fano 很榮幸受國立臺灣師範大學大眾傳播研究所邀請，出席「AI 風險與 AI 倫理審驗國際論壇」，與產官學各界專家交流生成式 AI 帶來的機會與風險。我們的首席研究官林潤生博士參與「AI 倫理治理：國際接軌與台灣實踐」與談，從國...
08/12/2025

有光科技 Fano 很榮幸受國立臺灣師範大學大眾傳播研究所邀請，出席「AI 風險與 AI 倫理審驗國際論壇」，與產官學各界專家交流生成式 AI 帶來的機會與風險。

我們的首席研究官林潤生博士參與「AI 倫理治理：國際接軌與台灣實踐」與談，從國際監管趨勢、模型治理原則，到金融等高敏感場域的實務案例。

在AI 實務應用方面，有光科技的語音詐騙偵測方案近期獲 FinTechSpace Taiwan「數位沙盒金融 PoC 實證徵選」評定為優選，顯示語音 AI 能成為金融機構強化風險控管與打擊詐騙的重要工具。我們將持續與台灣及亞太夥伴攜手，推動兼具創新動能與治理韌性的 AI 應用。

誠摯感謝國立臺灣師範大學與籌辦團隊的邀請與安排，讓我們有機會在台灣與各界先進進行深入交流。 🙏

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Fano is honoured to be invited by the Graduate Institute of Mass Communication at National Taiwan Normal University (NTNU) to join the “International Forum on AI Risk and AI Ethics Review” and exchange with experts from industry, government, and academia on the opportunities and risks brought by generative AI.

Our Chief Research Officer, Dr. Albert Lam, took part in the panel “AI Ethics Governance: Global Alignment and Taiwan’s Practices”, sharing Fano’s perspectives and experience in responsible AI adoption — from global regulatory trends and model governance principles to practical cases in financial and other highly sensitive domains.

On the practical side of AI deployment, Fano’s voice fraud detection solution was recently awarded the Excellence Award at FinTechSpace Taiwan’s “Digital Sandbox Financial PoC Pilot Selection”. This underscores how voice AI can serve as a powerful tool for financial institutions to strengthen risk management and combat fraud. We will continue to work with partners in Taiwan and across APAC to advance AI applications that combine innovation with robust governance.

Our sincere thanks to NTNU and the organising team for the kind invitation and thoughtful arrangements, and for the opportunity to engage in meaningful conversations with leaders and experts in Taiwan. 🙏

#金融科技

Great conversations at Insurtech Insights Asia last week. One thing we know for sure: insurers are ready to scale with A...
08/12/2025

Great conversations at Insurtech Insights Asia last week. One thing we know for sure: insurers are ready to scale with AI ✨

Thank you to everyone who stopped by to connect with us and joined the session by our VP, Business Operations, John P**n, on “Assure the Conversation: Elevating AQM and Agent Performance with Speech Analytics and Real-time Assist.”

Over the past 2 days, we have had the chance to speak with leaders from across the insurance industry in Hong Kong and Asia — from incumbents to fast-growing innovators — all facing the same challenge: how to turn every conversation into a moment of trust, compliance, and better CX.

We are grateful for the opportunity to share how Fano’s voice AI helps insurers:
🔵 Move from sampling to 100% call coverage with Automated Quality Management (AQM) and compliance monitoring
🔵 Detect risk and coaching opportunities in real time
🔵 Support agents with Real-Time Assist so they can focus on the customer, not just the system

A special thank you to Hong Kong Science Park for their continued support in helping Hong Kong deep tech companies like Fano engage with regional and global industry leaders.

If we didn’t get a chance to speak in depth at the event, we would still love to continue the conversation — feel free to reach out to our team here: https://fano.ai/book-a-demo/

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Units 1507-1511, 15/F, Building 19W, 19 Science Park West Avenue, Hong Kong Science Park, Shatin
Hong Kong

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