17/08/2026
📲 Smarter targeting. Better guest communication. More upselling opportunities.
With the new targeting options in Hotel Toolbox, hotel teams can now send Guest App Push Notifications to selected guest groups based on a range of criteria, including Room Type, Board Type, Country and Tour Operator. Multiple criteria can also be combined for even more precise targeting.
This means relevant updates can reach the right guests at once, reducing the need for repetitive one-to-one calls or messages and saving hotel teams valuable time.
The same targeting can also create new upselling opportunities. Room upgrades, dining experiences, activities and other bookable services can be promoted to the guests most likely to be interested, helping turn relevant communication into additional revenue throughout the stay.
Explore smarter ways to connect with your guests:
https://www.hoteltoolbox.gr/short/bxVmBKkNv9