24/04/2020
The first challenge regarding remote working is successful and easy communication with colleagues and customers of the company. The IT responsible of the company should provide all the appropriate means to close the "remote gap". In akereon we help both the customers and the employees to overcome this gap and take advantage of this new business challenges.
The points a company should really bear in mind in order to facilitate and secure the remote working are:
**Use secure communication ways i.e. a VPN connection
**Put password best practices into play
**Use the web version of your applications, it is preferable, easier and faster with remote desktop access.
**Users at home are still users of the company. Facilitate the IT support they need. Make it effective and quick.
**Use business laptops. Always be prepared for remote working. Home PC's are family shared or fun/game oriented.
**IP Telephony is a better choice than redirecting your a phone number.
**Use collaboration tools to create a virtual office environment. Maritime Messaging Systems allow users to work on shared messages, share notes and classification with their peers, share address books and documents. Chat Collaboration Platforms may provide to everyone in your business a shared view of progress and purpose.
**Set the rules for remote working and etiquette: What is provided to the remote worker, what is expected, when to sign on and off. Set frequent virtual meetings, remind that work performance is not about hours, be transparent and communicate everything.
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