Pobuca

Pobuca Pobuca, the customer experience (CX) company. Connect with your customers at any time, on any device, and at any point in the customer journey.

We offer a customer data platform & CRM for brands and retailers that helps them improve Customer Experience (CX) and achieve the key objectives of increased customer satisfaction, loyalty, and advocacy. With Pobuca you can engage your customers and empower your people in sales, marketing, and customer service. Customers are increasingly loyal to the retailers, products, and brands that consistently provide exceptional value with minimum friction or stress.

Today at the 12th Customer Service Conference in Thessaloniki, hosted by the ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε...
28/05/2026

Today at the 12th Customer Service Conference in Thessaloniki, hosted by the ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε.Ι.Ε.Π.), our CEO Isidoros Sideridis presented “AI Agents: Welcoming Our New Digital Colleagues".

The session focused on a clear shift in and .
AI Agents are moving from answers to action.
Automation is becoming continuous and personalized.
CRM is becoming more than a database.

It is becoming a system that helps teams act faster and serve better.

The key message: AI Agents are not here to replace people.
They are here to remove repetitive work and help teams focus on better customer experiences.

Thank you to EIEP and everyone who joined today’s discussion.

27/05/2026

How will AI reshape the way we work over the next few years?

Tonight at 23:00 (EEST), our CEO Isidoros Sideridis will join Ilias Siakantaris on ERTNews for a discussion on one of the most important technology shifts of our time: Agentic AI and the Future of Work.

The conversation will explore how AI is evolving from a simple assistant into a digital coworker capable of handling increasingly complex tasks, supporting productivity, and transforming the way organizations operate.

What does this mean for businesses, employees and the workplace of tomorrow?

Join us tonight on ERTNews for an insightful discussion on the opportunities, challenges and implications of the next generation of AI.

📺 Tonight | 23:00 | ERTNews

👉 Watch live: https://lnkd.in/d_9urWWX

How can   help   organizations serve people better?Our  , Isidoros Sideridis, will join the 15th Pharmaceutical Manageme...
14/05/2026

How can help organizations serve people better?

Our , Isidoros Sideridis, will join the 15th Pharmaceutical Management Conference as a keynote speaker on May 21st, 2026.

This year’s theme, “Rephrame – Redesigning the Framework in Healthcare”, opens an important discussion on innovation, service experience and the future of the medicine sector.

Isidoros will talk about AI Agents and how they can help medicine organizations rethink customer experience, decision-making and service delivery in a more practical and human-centered way.

A timely discussion for an industry where trust, speed and quality of interaction truly matter.

Want to see how an AI Agent can actually do your daily work?Emails. Requests. Repetitive tasks.Handled automatically.Pob...
22/04/2026

Want to see how an AI Agent can actually do your daily work?
Emails. Requests. Repetitive tasks.
Handled automatically.

Pobuca, in partnership with the ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε.Ι.Ε.Π.), invites you to a free, hands-on workshop:

“Building AI Agents in Practice”

In just a few hours, you’ll learn:
– What an AI agent really is
– How it connects with CRM, email, and APIs
– How it handles real business tasks
– How to build an AI agent step-by-step
– How voice agents support customer service

📅 Tuesday, April 28, 2026
🕘 10:00 – 12:00
📍 OTEAcademy

Speakers:
Isidoros Sideridis, CEO of Pobuca
George Argyrakis, Director of Services, Pobuca
Rania Tzouganatou, Senior Business Relationship Manager, Pobuca
Foteini Agori, Business Development Manager, Pobuca
Apostolos Ioakeim, CEO, Voice Logica AI

If your daily tasks take more time than they should, this is your chance to see how AI moves from idea to ex*****on.

👉 Register here:
https://survey.pobuca.com/survey/ab7abaf6-8c1a-4168-b8c8-c3d8cf3c48ab/6C43663E-A331-F111-88B5-000D3A66C6CC?isPreview=true&pbid=1

We look forward to seeing you there!

Today in Crete, our CEO Isidoros Sideridis spoke at the 9th Customer Service Conference by ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗ...
21/04/2026

Today in Crete, our CEO Isidoros Sideridis spoke at the 9th Customer Service Conference by ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε.Ι.Ε.Π.).

His message was simple: AI is already here, moving from tools like to Agents that act in real business scenarios, especially in customer experience and CRM.

In his interview with ΚΡΗΤΗ TV, he answered a key question:
What skills do we need in a world where machines are becoming smarter?

Answer:
We need to become more generalists, and maybe humanities and philosophy are the best studies for a young person today.

Because in the age of AI, it’s not just about knowing more.
It’s about understanding more.

26/03/2026

When your says he trusts your ideas about AI…
and also reminds you that you are now in your 50s…
…you might be doing something right 😄

At Pobuca, we talk a lot about and how it helps businesses work faster and smarter. But in the end, one thing matters:

Do people trust what you say?
For our CEO Isidoros Sideridis, the answer seems to be yes, even from our CTO (Stavros Langousis) 😉

So maybe he deserves a place among the Top 50 AI Experts.

If you think so too, you know what to do 👇
https://netweek.gr/ai-experts-50-powerlists-2026/

What if your next best employee is not human?Join us at the CEO’s & CS Managers’ Breakfast on March 31 at Sofitel Athens...
17/03/2026

What if your next best employee is not human?

Join us at the CEO’s & CS Managers’ Breakfast on March 31 at Sofitel Athens Airport (8:30 - 11:00), hosted by ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε.Ι.Ε.Π.).

In this event, our CEO, Isidoros Sideridis, will explore how AI Agents are transforming Customer Experience and CRM.

From tools that only answer questions, we are moving to digital partners that can act, decide, and support teams in real time.

Sounds exciting? It is. Sounds a little scary? Also yes.

During this session, we will discuss what is changing, what businesses should do next, and which human skills will remain more valuable than ever.

And of course, every big conversation about the future starts better with coffee and breakfast ☕

👉 Register HERE: https://survey.pobuca.com/survey/ab7abaf6-8c1a-4168-b8c8-c3d8cf3c48ab/0E4AAE1E-EE21-F111-8341-7CED8D40A122?isPreview=true

We’re proud to share that our CEO, Isidoros Sideridis, was recently featured in the newspaper Patris. He discusses how A...
24/02/2026

We’re proud to share that our CEO, Isidoros Sideridis, was recently featured in the newspaper Patris.

He discusses how Artificial Intelligence (AI) will reshape business and everyday life faster than most people expect.

In the interview, he particularly explains why AI is becoming an active partner in business, not just a tool, and how its impact will soon be visible across all industries in Greece and beyond.

A thought-provoking read for anyone interested in what’s really coming next with AI.

Read the full interview (in Greek) here:

https://www.patris.gr/epistimes/isidoros-sideridis-den-exoume-antilifthei-poso-sarotiki-tha-einai-i-iparxi-tis-ai-sti-zoi-mas/?fbclid=IwVERDUAQKhwVleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEeG2wksgO5IdZPTNbMvOEq4omuM6I1eGQKgVKHsHKaHkf_J8q5fB4e-zcRMDc_aem_G7GG-OVTwHkEvm7jA_PkRA

17/02/2026

Great energy at the PMI Greece Chapter of Project Management Institute, where our CEO Isidoros Sideridis joined a one-to-one fireside chat on what AI means for leaders and teams.

What people loved most was the very practical takeaway:

“Money Trees” are real! And they look like unstoppable AI that can make you dramatically more productive with almost zero effort.

Less busywork, faster ex*****on, better outcomes.

The big message: the winners won’t be the ones with the most tools.
They’ll be the ones who learn how to work with AI agents and turn speed into value.

Special thanks to Ma**ca Labrou for the direct, to-the-point questions and the great discussion!

30/01/2026

⏳ 3 days to go

This Monday, Isidoros Sideridis, CEO of Pobuca, will be at ΕΒΕΑ - ACCI | Athens Chamber of Commerce and Industry talking about Agentic AI, and why it’s a game-changer for everyday business work.

If you’re tired of hearing big AI promises with zero practical value, this one is worth your time.

You’ll leave with clear examples and ideas you can actually use in sales, marketing, and customer service to move faster, stay consistent, and stop missing opportunities.

📅 Monday, Feb 2, 2026
🕕 18:00
📍 EBEA – Akadimias 7, ERMIS Hall (6th floor)

Find out more and register here: https://lnkd.in/d7DPd49U

See you there!

Address

Aristomenous 3, Gerakas
Athens
15344

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

Telephone

+302130179000

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