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Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Barphone

Name: Barphone
Address: Πάρνηθος 55, Athens, 14452, GR
Telephone: +302108257600

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Barphone is a leading provider of Contact Center and Unified Communications & Collaboration solutions

As a leading provider of Contact Center and Unified Communications & Collaboration solutions, we create unique experiences for both end customers and employees. Our mission is to help our customers accelerate Digital Transformation. We have established long-term relationships with market leaders in different industry fields, and partnerships with top corporations such as Avaya, Genesys, Microsoft,

Audiocodes, Jabra, enabling us to bring intel experiences to new heights for businesses and organizations of all sizes – in the cloud, on-premises, or hybrid. Our Clients trust us for our extended expertise in:
➜ Contact Center
➜ Unified Communications & Collaboration
➜ Cloud Migration
➜ Custom Software Solutions Development
➜ Consulting & User Training
➜ Project Management & Service Delivery
➜ Technical Support

Our strategy is based on 3 pillars:
Cloud First | Consulting Services | Multi-vendor Approach

With 50+ years of experience in Telecommunications, we continue to grow!
2023: Barphone Learning Journey Program
2022: Strategic Partnerships with Genesys, Microsoft, Audiocodes
2021: Avaya Innovation Partner Award in EMEA
2020: Double Business Growth & 25% HR Growth
2019: Jabra Premium Partner
2017: Avaya Diamond Partner & Cloud Specialist
2014: Avaya Platinum Business Partner
2012: Founding Member of Aura Alliance
2011: Avaya Authorized Video Provider
2010: Avaya Certified Quality Service Provider
2008: Avaya Gold Business Partner
2007: Avaya Silver Business Partner
2001: Business Partner Avaya Communications
1998: Business Partner Lucent Technologies
1996: Business Partner ΑΤ&Τ
1972: Barphone Hellas Founded

All these years and partnerships have challenged us to think, act and react for our customers’ benefit. None of this mentality or milestones would have been realized if we didn’t believe and invest in our People, our core strength! We can’t help but stand true to our values, fulfilling their continuous thirst for learning and development.

03/06/2026

Barphone at the ElevenLabs Summit 2026 in Warsaw 🚀
This week, we had the opportunity to attend the ElevenLabs Summit, joining industry leaders, innovators, and AI pioneers to explore the future of voice technology and conversational AI.

From inspiring keynote sessions and real-world AI transformation stories to discussions on the next generation of voice agents, the event showcased how AI-powered voice experiences are reshaping customer engagement, operations, sales, and service delivery.

A special thank you to ElevenLabs for organizing an exceptional event and bringing together the global voice AI community in the heart of Warsaw.

02/06/2026

We are excited to announce that Barphone and ElevenLabs will be presenting together at the 21st Customer Service Summit, organized by the ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (Ε.Ι.Ε.Π.), on June 4, 2026, in Athens.

🎤 Niccolo Virno and Vassilis Koutsopagos will discuss how the next generation of AI-powered Voice Conversational Agents are transforming customer interactions and redefining the landscape.

We look forward to sharing real-world insights and discussing the future of conversational AI with industry leaders, professionals, and technology innovators.

📅 June 4, 2026
📍 Eugenides Foundation | Athens

See you there!

26/05/2026

attended the Emerging Managers Summit 2026, a conference that brought together managers and senior executives from leading companies across different industries.🚀

Οur Leaders had the opportunity to attend an insightful conference as part of their ongoing development after stepping into their new roles.

It was a valuable experience filled with interesting perspectives, meaningful conversations, and networking with professionals from across the business community.

Initiatives like this support our continued growth, strengthen our leadership mindset, and help us stay connected with current market trends and best practices.

Congratulations to the organizers Business Pathways for such an engaging and impactful event!👏

22/05/2026

Great conversations, valuable networking opportunities, and meaningful exchange of ideas at the 4th CIO Summit!

Our CEO, Petros Therianos, joined leading IT executives, CIOs, and technology professionals at Grecotel La Riviera, participating in discussions around digital transformation, innovation, and the evolving role of technology in modern business.

The summit provided an excellent environment for exploring the future of enterprise technology and , strategic networking with industry leaders, insightful discussions on digital innovation & , and one-to-one business meetings and exchange of best practices.

We strongly believe that collaboration, innovation, and continuous knowledge sharing are key drivers for delivering impactful solutions.

A big thank you to BOUSSIAS for the excellent organization and hospitality. Looking forward to the next edition!

15/05/2026

Genesys AI Workshop Lab Day🚀
participated in an intensive 1-day Genesys AI Workshop, exploring how AI-powered customer experience solutions are transforming modern contact centers.

During the workshop, we worked on:
▪️ Building AI-driven bot flows
▪️ Exploring Knowledge & Copilot capabilities
▪️ Integrating Data Actions & APIs
▪️ Understanding Agentic AI orchestration
▪️ Creating real-world conversational AI use cases

It was a great opportunity to deepen our expertise in Genesys Cloud CX and continue investing in innovative solutions that help organizations deliver smarter and more personalized customer experiences.

A big thank you to the Genesys team and everyone involved in the workshop! 👏

05/05/2026

Running for a cause, together! 🏃‍♀️
We proudly participated in this year’s No Finish Line Athens (NFL Athens), one of the largest charity running events in Greece, combining sport, wellbeing, and social contribution. 💙

For a few inspiring days, our team joined thousands of participants at Pedion tou Areos, contributing kilometers that transform into support for children in need. Because at NFL Athens, every step truly matters.

This experience was special for us:
Team spirit beyond the office 🤝
Supporting a meaningful cause 🎗️
Promoting wellbeing and active lifestyle 🌿
Connecting with the community through action 👣

We believe that strong teams are built not only through innovation and technology, but also through shared values and purpose. A big thank you to everyone who participated and supported this initiative!

See you at the next run! 🚀

27/04/2026

Barphone x ElevenLabs: Powering the Future of AI Voice Experiences 🚀

We’re excited to announce our strategic partnership with ElevenLabs, a global leader in voice technology and conversational agents.

As AI reshapes , voice is becoming the most natural and powerful interface. ElevenLabs is at the forefront of this transformation, delivering ultra-realistic voice AI, conversational agents, and multilingual capabilities across 70+ languages.

Our team brings deep expertise in cloud telephony, contact centers, and omnichannel CX, enabling enterprises to design and deploy scalable, production-ready communication solutions.

Together, we unlock a new era of intelligent customer engagement:
🔹 Human-like AI voice agents for customer service & sales
🔹 Seamless integration with contact center and enterprise systems
🔹 Multilingual, personalized interactions at scale
🔹 Automation of high-value journeys (support, collections, outbound)
🔹 Faster, smarter, and more efficient customer experiences

This partnership bridges cutting-edge AI innovation with real-world enterprise ex*****on, empowering organizations to move beyond traditional CX and embrace truly intelligent, voice-first interactions.

The future of customer experience is conversational, automated, and deeply human-like, and we’re proud to bring it to the Greek market.

09/04/2026

From thoughtful treats to shared smiles, it’s the little moments that make our workplace truly special. 🐣
Wishing everyone a joyful Easter filled with warmth and happiness! 🤍

08/04/2026

Happy Easter from Barphone! 🌷🐣
We wish you and your loved ones a joyful Easter filled with warmth, positivity, and fresh opportunities. 🤍

27/03/2026

Genesys sets new records as AI-powered experience orchestration accelerates globally 🚀

The latest announcement from Genesys highlights a major shift: organizations are rapidly embracing AI to deliver smarter, more personalized customer experiences at scale.

With strong financial performance and growing adoption of AI capabilities, Genesys Cloud continues to lead the way in transforming how businesses connect with their customers.

📈 Nearly $2.1B ARR with over 35% year-over-year growth
🤖 Rapid adoption of AI across customer journeys, enhancing efficiency and personalization
⚡ Agent Copilot usage up 3x and AI-generated summaries up 10x, boosting productivity
💬 Digital engagement rising fast, with web messaging conversations up 80%
🔄 Increased automation and self-service through bots and AI-driven orchestration

We see this momentum every day: businesses are no longer just adopting AI, they are orchestrating end-to-end experiences that are proactive, connected and truly customer-centric.

👉 Read more at the 1st comment.

AI is not just enhancing CX, it’s redefining it.

Address

Πάρνηθος 55
Athens
14452

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Telephone

+302108257600

Website

http://www.barphone.gr/

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