14/09/2026
**** STATUS UPDATE 15/9 9.56am.. The cPanel webmail issue is now fixed. :-)
***STATUS UPDATE 15/9 8.44am.
Our tech team have found the issue, a cPanel security update that was rolled out at 1.20pm yesterday (14/9) cPanel are working on a fix which will be rolled out as a patch shortly. Emails are unaffected, it's just the ability to login to webmail. Both IMAP and POP services working as normal. We apologise for any inconvenience.
****Update 14/9 6.58pm: We have been told an update on the cPanel framework has caused the issue with a security token missing in the update. Our supplier host is working with cPanel to put a fix in place. The problem has not effected any account that is configured on a email client or phone IMAP / POP. The issue only effects cPanel webmail login. We hope this will be fixed ASAP.
****Status Update 14/9 3.38pm: We currently have a problem for accounts accessing webmail. The technical team are on with this. Both IMAP and POP3 are working as normal.