Bitwise-IT Limited

Bitwise-IT Limited Bitwise-IT is a complete Managed Service Provider (MSP), providing all the secure IT services your b

You’ve secured your own systems. Then an email arrives from your accountant, with the right address, the right signature...
22/10/2026

You’ve secured your own systems. Then an email arrives from your accountant, with the right address, the right signature and a link to follow.

If their mailbox has been compromised, the usual warning signs aren’t there. Trust shouldn’t mean removing every security check.

https://bitwise-it.co.uk/supplier-cybersecurity-risk/

Planning next year’s IT budget? Skip the percentage of turnover and split it into four areas: Run, Protect, Replace and ...
14/10/2026

Planning next year’s IT budget? Skip the percentage of turnover and split it into four areas: Run, Protect, Replace and Improve, with a bit of contingency for what nobody can predict.

It makes costs far more predictable for a growing 25–50 person business.

https://bitwise-it.co.uk/it-budget-25-50-person-business/

30 employees at £25 an hour is £750 for every hour nobody can work. A full day is £6,000, and that’s before lost sales, ...
09/10/2026

30 employees at £25 an hour is £750 for every hour nobody can work. A full day is £6,000, and that’s before lost sales, delayed projects or recovery work.

“We’re backed up” is a good start. Knowing how you’d actually get the business running again is the part that counts.

https://bitwise-it.co.uk/ransomware-business-continuity-recovery/

Who’s watching your Microsoft 365 account?Your Microsoft 365 account can be compromised without a single computer breaki...
07/10/2026

Who’s watching your Microsoft 365 account?

Your Microsoft 365 account can be compromised without a single computer breaking. The laptop works, the antivirus is healthy, email still arrives, so nobody raises a ticket.

Meanwhile, a quiet inbox rule could be forwarding anything that mentions invoices, payments or bank details.

Ask your IT provider one question: “If one of our accounts was compromised tonight, how would you know?

https://bitwise-it.co.uk/who-is-watching-your-microsoft-365-account/

Asking about leaving before you even start can feel awkward—but it’s a vital test of professionalism. 🤝 "How would you s...
24/09/2026

Asking about leaving before you even start can feel awkward—but it’s a vital test of professionalism. 🤝

"How would you support a smooth handover if we changed provider?"

A confident, professional IT company will never lock up your passwords, domains, or documentation to force you to stay. You should always maintain complete ownership of your digital assets.

Read the final instalment of our guide to see what transparent offboarding looks like:

👉 Read the full article
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

Jargon shouldn't hide the real risks facing your business. 🗣️Question 9: "Can you explain our IT risks in plain English?...
23/09/2026

Jargon shouldn't hide the real risks facing your business. 🗣️

Question 9: "Can you explain our IT risks in plain English?"

As a business leader, you need clear, actionable reporting to make informed decisions—not technical lists of thousands of automated alerts.

Learn how to evaluate whether your IT provider communicates like a real partner:

👉 Read the full article
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

Is your IT company helping you grow, or are they just waiting for things to break? 📈 "How do you help us plan rather tha...
22/09/2026

Is your IT company helping you grow, or are they just waiting for things to break? 📈
"How do you help us plan rather than just fix problems?"

A true IT partner aligns your technology with your recruitment, growth, and remote work plans—helping you budget long before hardware or software becomes an emergency.

Find out how proactive reviews transform IT from a cost centre into an asset:

👉 Read the full article:
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

"We offer fast support" sounds great on a website—but what does it actually mean in practice? ⏱️"How quickly will you re...
21/09/2026

"We offer fast support" sounds great on a website—but what does it actually mean in practice? ⏱️

"How quickly will you respond when we need help?"
There is a huge difference between a response target and a resolution target. Understanding how your issues are prioritised and escalated keeps your team from being left in the dark during a crisis.

See what service standards you should hold your IT company to:

👉 Read the full article
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

Who holds the "keys to the kingdom" in your business? 🔑Question 6: "Who has administrator access to our systems?"Admin a...
18/09/2026

Who holds the "keys to the kingdom" in your business? 🔑

Question 6: "Who has administrator access to our systems?"

Admin accounts can alter security settings, access sensitive files, and change account ownership. If your provider shares admin passwords or leaves old accounts active, your business faces serious risk.

Learn the ownership rules every business owner needs to enforce:

👉 Read the full article
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

When a major outage or cyber incident hits, every minute counts. 🚨"What happens if we suffer a cyber incident or major o...
17/09/2026

When a major outage or cyber incident hits, every minute counts. 🚨

"What happens if we suffer a cyber incident or major outage?"

You need far more than a verbal promise that someone will "look into it." Clear incident protocols, clear decision-making authority, and defined out-of-hours processes make all the difference under pressure.

Discover the essential triage steps your provider should have ready:

👉 Read the full article
https://bitwise-it.co.uk/10-questions-your-it-company-should-answer/

Address

8 Station Court
Wickford
SS117AT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441268218301

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