LBL Skills

03/12/2019

The Data Protection Act is well known, but is it understood by your employees? It is important that your employees learn the key skills needed to understand GDPR effectively and protect their organisations data. http://bit.ly/LBLdataProtect

25/11/2019

Your success as a company can often be inextricably linked to your level of Customer Service provided by your front line employees. There are simple steps that can make all the difference. http://bit.ly/LBLcuServ

08/11/2019

The ability to assist others in the event of an incident or until medical help arrives often proves to be vital for survival. Is this a skill that could prove invaluable to you or your employees? http://bit.ly/LBLfirstA

28/10/2019

The modern consumer rates customer service as the central reason why they choose to repeat their transactions with your business. We can all relate to this by calling to mind companies we no longer sop at due to one or more bad experiences. Recent stats suggest that 89% of consumers have made the same decision at some point. One simple step to ensure we get customer service right is by learning and applying some simple principles… Watch our latest on

The modern consumer rates customer service as the central reason why they choose to repeat their transactions with your business. We can all relate to this b...

21/10/2019

The Data Protection Act is well known, but is it understood by your employees? It is important that your employees learn the key skills needed to understand GDPR effectively and protect their organisations data.

With the introduction of GDPR delegates will understand what the Data Protection legislation is about and how it relates to theirworkplace. They will...

09/10/2019

Check out our on the topic of appraisals: "It’s that time of year for companies to complete the process of staff appraisals. Are your senior staff aware of best ways to appraise staff?" http://bit.ly/LBLAprBlog

03/10/2019

Your success as a company can often be inextricably linked to your level of Customer Service provided by your front line employees. There are simple steps that can make all the difference.
http://bit.ly/LBLcuServ

25/09/2019

The modern consumer rates customer service as the central reason why they choose to repeat their transactions with your business. We can all relate to this by calling to mind companies we no longer sop at due to one or more bad experiences. Recent stats suggest that 89% of consumers have made the same decision at some point. One simple step to ensure we get customer service right is by learning and applying some simple principles… Watch our latest on http://bit.ly/LBLCust

The modern consumer rates customer service as the central reason why they choose to repeat their transactions with your business. We can all relate to this b...

24/09/2019

Change is frequent and inevitable but this does not make its facilitation something void of challenges. Embracing the internal changes of an organisation is a skill that can be taught to employee. http://bit.ly/LBLproM

17/09/2019

The role of a is a legal requirement. Are you compliant? http://bit.ly/FireSafetyFM

10/09/2019

Personal safety should be a key area of consideration for every organisation handling lone working staff. Ensuring individuals are equipped to confidently make the right decisions with regards to their safety in those environments is essential. http://bit.ly/LBLloneWS

10/09/2019

Change is frequent and inevitable but this does not make its facilitation something void of challenges. Embracing the internal changes of an organisation is a skill that can be taught to employee. http://bit.ly/LBLproM