Kloud9

07/09/2026

One week of term done, and somewhere in the country, a parent has just reset a school portal password for the fourth time since it started. The child still insists they never changed it.

We have no product to sell you today. We just wanted to say well done on week one, and to mention that the broadband did not forget anything.

Which app got reset first in your house?

03/09/2026

Broadband adverts love the big download number. Almost none of them mention the other one.

Upload is the direction you use every time you send something rather than receive it. The reading-log photo for school, the video call where you are the one who freezes, the phone backing up 400 holiday photos at midnight, the file you are trying to get to a client before five. On many packages, the upload speed is a small fraction of the download speed, and nobody points that out until you notice you are the blurry one on the call.

Ours goes up as fast as it comes down. We think that should be the normal way round.

Do you actually know your upload speed? Most people have never looked.

01/09/2026

Quick one for the first day of September, while everyone is looking at their outgoings anyway.

Ofcom's latest report found that 28% of broadband customers are out of contract, and that those who are in contract pay £7 to £9 less per month on average than those who are not. The service is the same. The number on the bill is not.

It usually comes down to one of three things: the introductory price ended, the annual rise kicked in, or the end-of-contract letter went in the recycling with the pizza menus. We have written up all three, plus the four things worth checking this month. Link in the comments.

Be honest, do you know when your broadband contract ends?

28/08/2026

The last long weekend of the summer starts now. The paddling pool is coming down, the pencil cases are going into bags, and the broadband is the only member of the household working the bank holiday. Have a lovely one, from all of us at Kloud9.

26/08/2026

A quick game for tonight: everyone guesses how many connected devices are in the house, then you count. Mobile UK's researchers found almost nobody guesses high enough. The doorbell counts. So does the printer nobody trusts. Loser makes the tea.

24/08/2026

The schools go back next week, and the broadband is about to find out what it is made of. Homework portals, video calls from the kitchen table, and a games console downloading something enormous at teatime, all in the same few hours. We have written a guide to the September surge, including the three things worth checking before term starts.

Have a read:

When the schools go back, the whole house comes online at once. Nine connected devices, one evening peak, and three things to check before term starts.

21/08/2026

Somewhere in your street, right now, a phone is scanning for networks and finding a neighbour's finest work. The Wi-Fi name is the last great anonymous art form: nobody knows who wrote it, everyone within thirty metres is the audience, and some of you have been carrying a masterpiece for years.

So, confession time. What's your Wi-Fi called? And more importantly, what's the best one you've ever spotted on the list while visiting someone? Full marks for puns, extra credit for anything that's clearly a message to a specific neighbour.

20/08/2026

The kitchens of the UK host their second results morning in a week, and this time it's the GCSE envelopes doing the trembling.

To the students: well done for getting here at all. To the parents on their second consecutive Thursday of pretending to be calm: veterans now, the lot of you. Whatever the envelopes hold, there's a route forward from every single combination of letters and numbers, and the kettle works either way.

Who's collecting results in your house this morning? Send them our best.

19/08/2026

We are hiring a Fibre Engineer to work out of Birchwood, Warrington, with travel across the UK.

The day to day is customer installations, fusion splicing on new build and live networks, MDU builds and Openreach PIA work, plus fault finding alongside our technical team. There is a lot of rural build coming as we connect more villages, and our business customer base is growing too.

On top of what you can see above, there is 28 days holiday, full tooling and PPE, a pension, a laptop and phone, and structured training with a proper progression plan behind it.

We do need proven splicing experience, Openreach PIA experience, OTDR competence and a full UK driving licence. You must be UK based as we do not offer sponsorship, and we are not working with agencies on this one.

Message us and we will take it from there.

17/08/2026

Quick quiz: how much of your broadband speed do you reckon your house actually uses on a busy evening? Two streams going, someone on a call, someone gaming, music in the kitchen, every phone twitching away.

The answer surprises most people: about 50 Mbps, all in. The everyday internet sips rather than gulps, and most of what gets blamed on speed is really the connection wobbling under load or the Wi-Fi giving up at the back bedroom.

We've written the honest guide: what things really use, when gigabit is genuinely worth it, and when it honestly isn't. And yes, we're aware we're an internet company saying that:

What streaming, calls and gaming actually use, when gigabit earns its keep and when it doesn't. The honest speed guide from Kloud9's full-fibre team.