CX-Consultants

Name: CX-Consultants
Address: 11c High Street East, Uppingham, LE159PY, GB
Telephone: +443337722345

Home
United Kingdom
Uppingham
CX-Consultants

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from CX-Consultants, Software Company, 11c High Street East, Uppingham.

Our experience of leading large-scale Oracle Service Cloud & Salesforce Implementations, CX Transformation, Conversational UI projects enables us to deliver solutions that can save your business time and money, whilst delighting your customers.

03/05/2023

CX Tip of The Week!

Use proactive communication!

Anticipate your customers needs before they even come to you.

This can include sending status updates on their orders or deliveries, providing suggestions for related products or services, or sharing helpful resources or tips.

01/05/2023

Happy May Day from all of us here at CX!

We hope the weather this weekend hasn’t ruined your spirits!

If you’re not working this bank holiday Monday, take some time to kick back and relax!

14/04/2023

Here at CX Consultants, we’re passionate about creating exceptional experiences that delight customers and drive business growth.

We believe that CX is more than just a Buzzword, it’s a mindset. We follow a customer centric approach that means not only will we leave you happy, but your customers too.

If you’re looking to revolutionise your CX strategy this year, why not reach out to us , and find out how we can help you, today!

12/04/2023

CX Top Tip of the Week!

Build Customer Personas!

How can you expect to best serve your customers, if you don't know everything about them? By putting together customer personas, you can help your employees know not only your target customers demographics, but their psychographics as well.

If you can understand what your customer wants and how they want it, then you can target your marketing straight to them.

10/04/2023

It was Easter yesterday!

We can take inspiration from Easter for our digital customer experience.

Just like how children are delighted by the surprise of finding Easter eggs, customers can be delighted by unexpected and personalized experiences in their digital interactions with businesses.

By going above and beyond to create a positive customer experience, businesses can surprise and delight their customers in the same way that finding an Easter egg can be a fun and exciting surprise.

07/04/2023

Public Sector Workers!

Have you started your digital transformation journey yet?

We have worked with many public sector organisations including local & central government, schools, universities, councils, and NHS trusts, helping them to successfully digitise their processes and services for citizens and local communities.

If you’re looking to update your services this year, why not reach out to us? And find out how we can help you, today!

05/04/2023

Gamification!

Is it just a fad? Or a trend here to stay?

You can use gamification to improve both your customers journey, and your employee experience.

In our latest blog, we’ve broken down what gamification is, and how you can use it for your employee experience!

You can check out our latest blog here: https://about.cx-consultants.com/apyO1Q

03/04/2023

Our CX Top Tip of the week!

Empower your employees.

You need to give your employees the tools and authority they need to solve problems and provide excellent customer service.

If your employees are happy, your customers will be too.

31/03/2023

Gamification is one of the hottest buzzwords in the world of business and technology today.

By applying game design principles and mechanics to non-game contexts, gamification can motivate and engage people, create more memorable experiences, and ultimately drive better results.

If you're interested in learning more about Gamification, keep your eyes peeled next week when we'll be dropping our first blog in a series all about Gamification. Outlining exactly what it is, and how you can implement it within your business.

27/03/2023

It’s World Theatre Day!

Although it may not appear obvious at first, there are a few key links between the theatre and customer experience.

Storytelling is a key part the theatre AND your customer experience journey.

So you should be using digital platforms to tell your story and develop an emotional connection with your customers.

One of the key aims of the theatre (and hopefully your CX strategy), is to satisfy your audience.

You need to provide great experiences so your customers will return again and again 🙋‍♀️🙋‍♂️🙋‍♀️🙋‍♂️

24/03/2023

Calling all public sector workers!

Have you still not started your digital transformation journey yet?

A new PublicTechnology article outlines all the steps you need to get started!

We’ve taken the key steps from the article and broken them down into easily accessible bite-sized chunks.

You can find all this info in our latest industry news update here: https://about.cx-consultants.com/100mTz

22/03/2023

Our CX Top Tip of the week.

Don’t underestimate the power of Self Service!

According to a report by -cx-network, 52% of customers want a self service option for customer service.

Self service systems free up your service agents to deal more significant issues that can't be solved quickly by AI.

If you’d like to learn more about chatbots and self service, why not check out our Chatbot Blog here: https://about.cx-consultants.com/PK4lQ5

Address

11c High Street East
Uppingham
LE159PY

Opening Hours

Monday

9am - 5pm

Telephone

+443337722345

Website

http://www.cx-consultants.com/

Alerts

Be the first to know and let us send you an email when CX-Consultants posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Address
Telephone
Opening Hours
Alerts
Contact The Business
Claim ownership or report listing