15/05/2021
Interesting little conundrum yesterday that just served to strengthen my bias against Dell computers.
Was never really a much of a fan but with little solid reason as to why, until that is, buying a couple of laptops for some of the directors of a company I was contracting to several years ago, for them to give presentations on. They were non too impressed (with the laptops or me!) when we found that their projectors would not work on them due to Dell using proprietary screen output ports.
More recently, a customer dropped their Dell laptop & Garmin GPS Navigator device through the Grove Tavern Hatch for me to sort out why they would not connect so he could update the maps. Several hours of virus checking, windows updating, cable swapping & general troubleshooting later, I happened across a little, hidden forum post stating that Garmin devices just do not work on USB 3.0 ports that also have the Dell Powershare feature, like the ones on the laptop in front of me.
Rather than just returning the kit & telling the customer this though, I first tried plugging in a cheap Logitech USB adapter, as pictured, in the hope that whilst reducing the port back to the older USB 2.0 standard, it would also disable Powershare. Lo & behold, plug the Garmin into this and it was detected immediately.
So, be wary of any USB ports labelled as shown (with either the addition of a battery or lightning flash) & hopefully this may help to prevent some of you tearing your hair out for a few hours as I did!
In fairness to Dell, they are not the only manufacturer to utilise this Powershare feature ... but I still will not be buying one any time soon!