KSPTechCare

Name: KSPTechCare
Address: Trowbridge, BA140, GB
Telephone: +447427104249
Price range: $

Award-winning IT & tech support for small businesses & the over 50s. No job is too small. Dementia Care/Neurodivergent specialist. Gift vouchers.

Curing 'Gadgetitis' & solving tech issues on PCs, laptops, printers, tablets, phones, TVs & gadgets etc. IT professional with over 30 years of experience. IT & Tech Support for small businesses & the over 50s. Laptops, PCs, iPads, iPhones, Gadgets, Training, Cameras, etc. iPad education, gadgets and Apps are a speciality. Dementia & neurodivergence-friendly.

15/10/2026

If you're reading this, you probably know who I am. But did you know these things about me...?

- My interest in gadgets and IT started as a child, always fixing things
- The Rubik's Cube was my first troubleshooting experience
- In 1981, I owned the first personal computer on the market, the ZX81
- My first job was working on mainframes for the MOD
- I am a trained SMART Technician
- I am a Queen's Scout & camp with the Guides every year
- I do Ceroc Dancing
- I have completed many skydives
- I worked in an orphanage in Romania
- I am an Alzheimer Society Friend

There's a lot more to me than meets the eye! Next time I see you, ask me about some of these things... 🙂

13/10/2026

If you didn't know already, I’m a trusted provider of refurbished laptops. They are fast, ex-business machines with good spec at a great price.

They are perfect if your son or daughter (or grandchild) needs a top-quality laptop for school, college or university, or if you want one for work or home.

They come with a one-year parts warranty and the peace of mind that you’re buying from someone you can trust... me!

Get in touch if you'd like to know more.

08/10/2026

Do you love what you do for a living? I do, but that has a lot to do with being my own boss and working with lovely clients. I'd love to hear your thoughts on this and why you love what you do - especially if you're self-employed.

06/10/2026

My clients are a lovely mix of small-business owners, families, and people over 60. One thing they all have in common is frustration when IT doesn't do what it should!

Malcolm's laptop and printer weren't behaving, so I fixed the problem, set up a logical system for him, and explained everything in a way he could understand.

IT should make your life easier, so when it doesn't, I'm here to make sure it does.

Thanks for the testimonial, Malcolm.

01/10/2026

If you regularly get pop-ups, apps you don't remember installing or unexpected changes to your home screen, it can signal that your phone has been h*cked. The most likely cause is that you've (unknowingly) downloaded a dodgy app.

I'm seeing this more and more frequently on Android phones.

Once you have one of these apps, it can bombard your phone with adverts or encourage you to install more unwanted software, often making it difficult to regain control of your device.

If you suddenly receive adverts or dodgy-looking pop-ups, don't follow any on-screen instructions, call numbers or download apps. Instead, check recently installed apps for apps you don't recognise, and use safe mode to remove them. You can also clear your cache, which may help. You can also check browser notifications and block any websites you don't recognise or trust.

Please be vigilant when downloading apps, even from Google Play, and do get in touch if you are concerned and don't know what to do.

29/09/2026

**IMPORTANT** If you receive a message or video on WhatsApp called Martinelli, don't open it! It says it will update WhatsApp Gold, but it's a h*ck, and once it gets into your phone, there's nothing you can do to fix it.

Please be alert and mention it to anyone else you know who uses WhatsApp.

24/09/2026

As you know, I work with a lot of clients over 60 (my oldest is 96), and a main concern is online safety. The older my clients are, the more susceptible they often are to sc*ms. That's why I take the time to make their tech as safe and secure as possible, and then teach them how to be as safe as possible online.

I've been sc*mmed, so I know how easy it is, and I make sure my clients know what to look out for and avoid.

I want everyone, regardless of age, to have a good experience with their tech. After all, it should be your friend, not your enemy!

If tech has become the enemy in your house or office, get in touch.

22/09/2026

"One of the things I like about you is that you don't bother me with stuff I don't need to know (which is most of it!); you just get on and sort it out." That's the kind of comment I often receive, and I'm proud of the non-techie, jargon-free way I deal with clients.

If a client wants to talk techie stuff, then I'm happy to oblige. Otherwise, I keep things simple and gauge what's right for each client. It's just another way I tailor my service.

So, if you need your tech sorted and don't want to be bothered with the 'stuff you don't need to know', then give me a call.

17/09/2026

Those of you who know me will know that I like to go above and beyond for my clients - especially my more senior clients.

Sometimes that means doing things that aren't strictly tech-related...

Like the senior client who wanted to order her food shopping online, which involved a trip to her bank to link her phone number to her bank card, waiting for the code to arrive in the post, setting up online banking and an online account for Tesco. I even paid for the first online order to show her how it was done.

To me, that's all part of the service. I won't leave someone confused or unable to do something. It boils down to being kind and taking the time to help, however I can. I wouldn't want my 96-year-old dad to struggle, so why should anyone else have to?

15/09/2026

Did you know I don't always have to be in the same room to fix your tech problems or give your PC or laptop a health check? Depending on the problem, I can often log on remotely to check operating systems, functions and security or set up a new system to help with storage or backing up files.

This service is safe and secure (I don't see any of your personal documents, pictures, files, etc.) and really helpful if you live a long distance from me or you are short on time.

Get in touch if you think your PC or laptop could benefit from a remote health check.

Address

Trowbridge
BA140

Telephone

+447427104249

Website

http://www.ksptechcare.co.uk/

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