Techys2u offers cost effective, fully managed IT support regardless of whether your organisation is based in a small office or a large business with people working from home or on the road. Our support packages can be tailored to your needs and requirements, to provide a level of service that suits the needs and budgets of your business. Here at Techys2u we appreciate that a faulty computer can me
an lost productivity and ultimately lost revenue. All our IT support agreements come with unlimited remote support and monitoring of your infrastructure for the term of the agreement, at a fixed monthly fee and definitive response times. How do our IT Managed Services help you?
• Reducing costs
When we manage your IT we will aim to reduce your on-going IT operating costs, as well as helping to reduce your recruitment and training costs.
• Flat-rate
IT management is easy to budget, reduces hidden costs and promotes IT expense planning.
• Reducing business risk
We are accountable for your IT’s availability – we put tight SLAs (service level agreements) in place and pro-actively manage your systems to identify and address potential problems before they occur. What’s typically included?
• Business critical systems come with a 4 hour response
• Our workstation support comes with an 8 hour response
• Telephone support for simple fixes
• Quick access remote support
• IT discussions with the management team and attendance at board meetings can be arranged allowing us to determine areas for your IT development
