Mrs I.T. Fix It

01/01/2026

Happy new year to all my clients, old and new. 🎉🎉🥂🥂😘😘

15/12/2025

So pleased to work with these guys and to be one of their official sponsors. I donate any IT equipment that my clients no longer have any use for. Good to see where it’s going. 👍

How's our December looking so far?
Well, we've fixed up and rehomed 13 of your unwanted and broken gadgets this month ❤️

You want to know where they went?
Course you do 🫶

03/12/2025

Very proud to sponsor a tree at the Christmas tree festival at St Mary’s, Stafford, this year. Also got to join in with ringing the church bells before the Mayor’s opening night. ❤️❤️

24/10/2025

Thank you Free I.T. Stafford. I have been a supporter since I started the business in 2021 and a sponsor since 2022.

We've had a sudden influx of enquiries about private repairs in the last few days that's warranted the need for a quick reminder.

"Can you repair my ... xyz... if I make a donation?"

Unfortunately we aren't, and can't become known as, "Tech Support For Stafford", regardless of any financial or material benefit.

Free IT does not offer free, or paid, fault finding, repairs, or installations, for the general public, or for any items we've not supplied.

All the work that we do as volunteers for this project is strictly reserved for our charitable aims alone. We all have day jobs, families, and other commitments, and our time is already limited.

We do one thing really really well and that's where our priorities lie and our focus is needed most, so we rigorously stick to that.
Getting involved with private repairs on top would bring extra administrative time considerations, and costs and risks which are part and parcel for businesses, not voluntary teams with tiny budgets and no insurances.

If you need tech support you can contact our trusted partners Mrs I.T. Fix It for PC and laptop problems, and Doc's Mobile Clinic for tablet and phone problems.

23/10/2025

I am sponsoring a Christmas tree for the at St Mary’s Church, Stafford. Come and say hello.

08/10/2025

So so pleased to be able to tell my loyal customers that I received this news this afternoon. No. 1 rated computer repair service for the second year running.

19/05/2025

I have had many enquiries in the last couple of months regarding windows 10 machines and what will happen when the security updates can no longer run. Please don’t panic! Your windows 10 machines will continue to function. I highly recommend that you use a good antivirus to protect your machines. My business laptop is a windows 10 machine and I have no intention of upgrading to windows 11 in the near future. If you decide that you would prefer a new machine, I can source one for you and transfer all your existing data to the new machine, whether laptop or PC.

19/11/2024

Wonderful review from one of my lovely new customers from my Google business page. ❤️

“Extremely honest, thorough, and considerate service. Asked for help to revive and troubleshoot my 12yo laptop so I could fo some basic computing with it again.
Was v patient with my back-and-forth questions and explanations before we identified the likely culprit (corrupted hard drive).

Was pleased to be supported with collection and delivery, and the professionalism of a contract, as well as guarantees.

Diagnostics and quote for repairs provided before work carried out- this may seem like an obvious common sense thing, but there are unscrupulous people out there and I want to highlight the significant integrity of this business.

Options were given and agreed upon. I felt the price was very reasonable for a replacement SSD, fitting, all of the service, and delivery.

Also just a very nice person, lovely to chat with.

Would definitely recommend. I'm based in Stafford, so gives you an idea of coverage.”

30/04/2024

Not quite 3 years in my little business and I’ve received this award today. ❤️❤️❤️

25/01/2024

A lovely new customer from Newport, sent me her review as she was having trouble posting the review to my google page. Thank you Cindy. ❤️

‘After having a new router installed, I could not connect my printer or my tablet. Finding Debbie online was fantastic. I cannot praise her enough for helping me (a not very competent computer user) in such a calm, kind and friendly way. I can thoroughly recommend her’