15/11/2021
Are you the type of person that thrives on talking on the telephone? Can you keep your head when dealing with a range of incidents and clients? Do you want to work for a company that's the leader in its field, with excellent development opportunities? Are you a quick learner and able to get up to speed in a short period of time to adapt to these unprecedented times we find ourselves in? Are you looking for a job that isn't your standard 9-5 office work?
If the answer is yes to the above, then we want to hear from you!
We provide a range of professionally delivered services for our clients, who include the emergency services, contractors, local businesses, and members of the public. We pride ourselves on our staff and their ability to adapt and rise to any challenges they are faced with.
We are looking for some more amazing full time shift operatives to join our vibrant inbound incident handling team in our operations centre, covering our 24/7/365 shift pattern, including evening, night, and weekend shifts. You will be working any of the shifts, which are 7am to 3pm, 3pm to 11pm and 11pm to 7am, on a 5 week rotating pattern of 3 or 4 of a shift, followed by 2 or 3 days off.
We provide a fantastic package of benefits including a company laptop, ongoing training, free onsite parking, a workplace health benefits scheme (following completion of probation), as well as a scheme to give our staff members discounts at popular stores, which when combined can be worth up to £945 per year per member of staff.
We have bikers, bodybuilders, gamers, movie buffs, trivia experts, ex-Police officers, university students, mathematicians, and every other variety of people. We have family people, single people, happy people. We like everyone to feel welcome!
The post is normally based at our Stafford office on the Technology Park, but due to the current COVID19 situation, we are predominantly home working for the moment to keep our staff as safe as we can (however this is under constant review). Training would be provided at the office in a COVID secure environment.
To be considered for the role you will need a good command of the English language, excellent attention to detail, and a friendly telephone manner to deal helpfully with callers and understand their requirements. Reasonable computer literacy and keyboard skills are required; however, full training will be provided. You will also need to be self-motivated and able to cope with working alone at home (as well as having access to a decent home broadband connection) to be able to work remotely during the current pandemic.
Interviews will be a two-stage process, with the initial interview being conducted by Microsoft Teams (which should be no problem if you have read this far!), followed by a face-to-face (socially distanced of course) interview at our office for successful candidates.
Due to the nature of our work and clients, all employees at GRG Public Resources Ltd are subject to a DBS check (at our expense).
This is based on a 35 hour/week contract.
Interested? Fantastic! Please submit your CV along with a cover letter detailing your experience to date, and/or why you think you would be a great fit for our company. Please don’t use a boilerplate response – we want to learn about you, and see that you’ve actually read our advert! Also, please don’t forget to include your phone number.
