Saascoms

20/12/2023

18/12/2023

We are now ranked the number 1 company for innovation and technology within the Credit & Collections industry.

15/12/2023

What a few weeks it has been at Saascoms.

In late November we won the Credit Connect award for best contact centre solution, for the second year in a row.

In early December we won the UK National Innovation Award.

Both awards were for our Conversational Platform, Omnireach.

02/03/2023

Transparency and auditability are high priorities for any digital conversation.

If you are using or considering digital communication channels i.e. text messaging, webchat, WhatsApp etc then having access to the conversational/transcript history is extremely important.

A "Search" based on number, date, specific text, queue, agent and communication channel is required, so you can ensure compliance, but also assist with the training and learning needs of your agents.

Does your current strategy allow for compliance, transparency and auditability? Our does - feel free to reach out to discuss in more detail.

ICO statement on its data protection and freedom of information remit, following Telegraph reporting of WhatsApp messages sent by Matt Hancock during the COVID-19 pandemic.

24/01/2023

Paul Nield, the CEO and founder of Saascoms, is honoured to have been selected as one of the esteemed judges for the Mobile News Awards 2023. Discover more here: https://lnkd.in/ehWyvG32

As a leader in the mobile technology industry for more than two decades, Paul has seen first-hand how much the Mobile News Awards has done to recognise and celebrate excellence in innovation within this sector. With great pleasure, he will be able to lend his experience and knowledge to Mobile News Awards 2023’s judging panel.

“I’m really proud to be chosen as a Mobile News Award 2023 judge,” said Paul. “It’s an honour to work alongside such experienced professionals from across the mobile industry.”

We at Saascoms are excited to see what the Mobile News Awards brings and can’t wait to see who takes home the top honours this year.

Good luck to all nominees!

https://lnkd.in/ehWyvG32

22/12/2022

Please see our 2022 round up at Saascoms.

It has been a exciting with our re-brand and huge growth of our latest conversational platform. At the same time we also must acknowledge the challenges of operating a business with ever increasing costs due to rising inflation, and the knock on effects that has with client spend.

Overall 2022 has been a great year, but, with our hunger towards driving unrivalled service and innovation 2022 is in our rear view mirror and we are locked onto 2023!

A massive thanks to clients, suppliers, staff & business advisors - you all know who you are!

Wishing everyone a very happy holiday period. Let's rest, recuperate and come back stronger for 2023.

Saascoms 2022 Recap

16/12/2022

As the Christmas period approaches it becomes extremely busy for some industries. Read our latest blog on how to handle seasonal demands on your Call Centre.

https://saascoms.com/news/managing-customer-service-at-the-busiest-of-times/

18/11/2022

We are delighted to have won two industry awards yesterday evening.

First time winner for Best Contact Centre Solutions.

Second year in a row winner for Best AI technology within Credit & Collections.

Some exciting new developments coming in 2023. Keep watching out for our news, blogs and other posts.

09/09/2022

https://saascoms.com/news/six-of-the-best-saascoms-2022-credit-collections-technology-awards-shortlist/

Great to be finalist in Six categories for this year's Credit & Collections Tech awards.

Fantastic to also be shortlisted with The Zinc Group Ltd

These awards illustrate the continued development in contact solutions for the financial services industry. We are proud to be considered a top 10 company within this sector.

Good luck to all finalists and see you on the 17th November

The Credit & Collections Technology Awards, highlight the success of companies who lead the way in enhancing credit and collections technology

07/09/2022

Counting down to our first Saascoms summit, in partnership with Credit Today.

Ideal for any organisation looking to improve their collections functions.

This all new summit will take place on October 13, 2022, from 11:00-15:00 at Stoke City Football Club and will be centred around the following themes:

The economic environment and how creditors can assist customers.
The current state of consumer communication.
Alternative communication methods in terms of technology and new data sources.
How to create a more sophisticated portfolio of strategies.

Lunch will be provided and a webinar will be hosted from 12 p.m. to 1 p.m. which will also be accessible to virtual guests.

REGISTER TODAY: https://lnkd.in/esuYXjuh

24/06/2022

https://saascoms.com/logistics/6-stages-in-your-delivery-process-that-require-sms-messages/

Learn more about the potential of Saascoms Mailmaster SMS notifications for your brand to give an exceptional delivery experience.