CareLineLive

02/09/2026

"That's quite a bold claim..." 👀

Associate Professor Lahn Straney drops one of the boldest moments of Episode 2 of The Business of Care...

"We're building some really great models at the moment using the data layer, and those are performing far better than anything currently in the academic literature. So the types of tools and information that we're going to be surfacing for our providers are going to be far better than anything any other company would be able to provide, just by virtue of us working together."

🎧 Watch or listen to the full conversation: https://eu1.hubs.ly/H0xtM6J0

Or find us on Spotify, Apple Podcasts and Amazon Music.

24/08/2026

"At the moment, we have three software companies under the Evaran brand. What do you see as the benefits for their current customers and customers that are coming, under that umbrella?"

Marie asks the question providers actually want answered. 🤔

Associate Professor Lahn Straney explains the enormous operational efficiencies of bringing systems together - easier user management, better data flow and predictions and risk profiling that's never been possible in the sector before.

(And since we filmed this episode, a fourth business - Checked In Care has joined the group too!)

"We're going to be able to create the kinds of predictions and understand risk profiles within providers much more robustly than has ever been done before."

🎧 Watch or listen: https://eu1.hubs.ly/H0xJ6KD0

Or find us on Spotify, Apple Podcasts and Amazon Music.
Just search "The Business of Care" or "CareLineLive"

12/08/2026

"It feels a little bit sometimes like a sledgehammer looking for a nail." 🔨

Every stand at the UK Care Show in April was leading with AI. But is all of it actually solving a problem worth solving?

Associate Professor Lahn Straney, Chief Scientific Officer at Evaran, cuts through the noise in Episode 2 of The Business of Care.

If you're evaluating care technology right now, this is well worth a watch before you make any decisions.

🎧 Watch or listen: https://eu1.hubs.ly/H0xslqG0

Or find us on Spotify, Apple Podcasts and Amazon Music - just search "The Business of Care" or "CareLineLive."

04/08/2026

AI in care: genuinely transforming, or just a buzzword? 🤔

Episode 2 of The Business of Care podcast has just landed and it's a good one!

Marie Page from CareLineLive chats with Associate Professor Lahn Straney, Chief Scientific Officer at Evaran and MOA, about what AI can really do in care and where the hype outpaces the reality.

LLMs vs machine learning, the cost of the wrong AI tool, responsible AI in MOA, the problem with "black box" analytics and how Evaran is uniting CareLineLive, MOA and eCase with industry-leading predictive models - this episode covers it all!

Whether you're leading a care service or just curious about where technology is heading in the sector, this episode cuts through the noise.

🎧 Have a listen: https://eu1.hubs.ly/H0xq8fR0

Also available on Spotify and Apple Podcasts - search ‘The Business of Care’ or 'CareLineLive'

29/07/2026

North Shropshire Homecare recently published a guest blog article written by CareLineLive about the digital tools they use every day: eMAR, GP Connect, real-time GPS monitoring.

As very happy customers of CareLineLive, they asked us to explain the tools behind their care, because they wanted their families to fully understand what's protecting their loved ones.

A few things worth knowing from the article:

🩺 GP Connect - carers can see current medications and allergies in real time. North Shropshire's Alice Allen called it a "godsend"

📍 Real-time GPS monitoring - because a missed visit down a quiet country lane can go unnoticed far longer than one in town

📱 Live updates via the Care Circle Portal - so family members always know what's happening, without having to call and ask

Here's what North Shropshire had to say:
"We are proud of the transparency, safety, and peace of mind it helps us bring to the families we care for."

Read the full article: https://eu1.hubs.ly/H0xhvv00

22/07/2026

💙 This one's for the care workers.

We talk a lot about data quality in care. But how often do we ask - what does the person entering that data actually get back from it?

In this clip from the Business of Care podcast, Lahn Straney, Chief Scientific Officer at Evaran, makes a point that doesn't get heard nearly enough.

🎧 Turn the sound on.

Watch the full podcast episode 👇
https://eu1.hubs.ly/H0x5FBg0

21/07/2026

Thinking about switching your home care software? 🤔

Our Commercial Director, John Leslie, shares some straightforward advice on what to actually look for in a provider:

✅ Do your homework - does it genuinely improve how your business runs?
✅ Ask where the provider is heading - their direction matters as much as their current features
✅ Look for a provider who takes the time to properly understand your business
✅ Focus on the small, everyday efficiencies - the right carer, in the right place, at the right time, safely

Choosing new software is a big decision. John's advice is all about making sure it's the right one for you.

🎥 Watch the full video here: https://eu1.hubs.ly/H0x3c8F0

16/07/2026

Exciting things are coming to CareLineLive! 🚀

In her latest video, Sarah Kelsey, our Head of Customer Success, shares a sneak peek at what's landing on the platform soon:

💊 PRN, coming soon to the platform

📊 An interactive, auditable eMAR so patterns are visible on screen at a glance (live now)

🔄 More visibility on runs and rounds

📱 Annual leave requests for carers, right from the app

🔒 Document sharing restricted to only the people who need to see it

📝 Forms and body maps coming to the carer app

📓 Journal updates shared instantly with carers and the care circle - enter it once, share it with everyone

Sarah also talks about what existing customers can expect day to day: regular check-ins, help whenever you need extra training and a team that genuinely wants to feel like part of your business.

🎥 Watch the full video here: https://eu1.hubs.ly/H0w-sT80

Want a closer look? Book a demo at https://eu1.hubs.ly/H0w-tsp0

CareLineLive's Head of Customer Success, Sarah Kelsey, on upcoming ...

15/07/2026

Big news from the Customer Success team! The CareLineLive Academy is coming soon! 🎓

Sarah Kelsey explains it best in her new video: our onboarding has always involved three face-to-face Teams training sessions, but we know that's a lot to take in all at once.

CareLineLive Academy turns that training into bite-sized video and written lessons you can work through at your own pace, with milestones and regular check-ins from our team to keep you on track for your go-live date.

It's also brilliant for onboarding new team members later on, since everything stays available for as long as you're with us.
And don't worry, self-learning doesn't replace real support. Our team is still just a phone call or email away whenever you need to talk something through or have some live training too.

🎥 Watch Sarah's full introduction here: https://eu1.hubs.ly/H0wXkR70

Want to see it for yourself? Book a demo at https://carelinelive.com

CareLineLive's Head of Customer Success, Sarah Kelsey introducing t...