CareLineLive

CareLineLive Award-winning all-in-one home care management system that increases efficiency and capacity.

Now including CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR

, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.

⭐⭐⭐⭐⭐ This review from one of our amazing clients on Trustpilot says it all 💙"Must have for care agencies. Excellent tec...
08/05/2026

⭐⭐⭐⭐⭐
This review from one of our amazing clients on Trustpilot says it all 💙

"Must have for care agencies. Excellent technical support and all information held under one App."

✅ eMAR medication prompts
✅ Missed call and late arrival alerts
✅ Audits made easy
✅ Supports both management AND staff

If you run a care agency and you're still juggling spreadsheets or paper records, it's time for a change.

📲 Book your free demo today → https://hubs.la/Q04fMwdN0

If your last CQC prep felt like a second full-time job, this one's for you 👇We've just been featured in BusinessCloud, s...
07/05/2026

If your last CQC prep felt like a second full-time job, this one's for you 👇

We've just been featured in BusinessCloud, sharing what's changed at CareLineLive since Accel-KKR's investment and the development we're proudest of is one built directly for the managers and operators who keep this sector running.

CQC and CIW self-assessments, benchmarking and improvement planning are now built straight into our care management platform.

No switching between systems
No exporting and re-importing
No 11pm spreadsheet sessions before an inspection

We know how much pressure you're under. We know budgets are tight. That's exactly why we believe home care software should give you time back, not take more of it.

The honest question we'd love you to think about...

How much of your week is spent proving the quality of care, instead of delivering it?

Read the full story 👉

Josh Hough, founder of HealthTech 50 star, says majority investment from Accel-KKR has led to international growth

🚨Today at 1pm - Last chance to register for your FREE place! 🚨The CQC has published its draft sector-specific assessment...
06/05/2026

🚨Today at 1pm - Last chance to register for your FREE place! 🚨

The CQC has published its draft sector-specific assessment framework for adult social care and it changes a lot.

For the first time, home care providers will be assessed against criteria built around the realities of delivering care in people's homes, not a one-size-fits-all approach.

In this webinar, we'll break down exactly what's changing and what it means for your service, covering:

✔️The new key lines of enquiry replacing quality statements
✔️Clearer rating characteristics, what Outstanding, Good, Requires Improvement and Inadequate now look like for home care
✔️How 'I statements' will shape how the CQC gathers and uses feedback from people you support
✔️Practical steps you can take right now to prepare

Whether you're a registered manager, director or compliance lead, this is your opportunity to understand the new landscape before inspections begin under the updated framework.

Book your complimentary place now: https://hubs.la/Q04fpcKX0

🌟 Meet Richard Townes, our Sales Manager, care sector champion and (surprise!) the person inside the Clive mascot suit a...
05/05/2026

🌟 Meet Richard Townes, our Sales Manager, care sector champion and (surprise!) the person inside the Clive mascot suit at Care Show London! 🦖

A typical day for Richard?
No two are the same. He's up early working through emails, running live demos, handling sales calls and keeping everything ticking. With ten years of care sector experience behind him, Richard doesn't just "sell" CareLineLive, he genuinely believes in what it can do.

"So many care companies are stretched thin, both with time and money. Being able to help them save on both fronts is incredibly rewarding."

When he's not connecting with care providers across the UK, Richard is… riding a unicycle, juggling or creating mischief as our Clive mascot.

We're so glad to have Richard on the team. If you've ever had a demo with him, you'll know exactly what we mean. 💚

Read more here: https://hubs.la/Q04fpdm80

From demo calls to donning the Clive costume - meet Rick, CareLineLive's Sales Manager and discover what really makes him tick!

04/05/2026

Before CareLineLive, care agencies were drowning in paperwork and families were left in the dark, chasing updates that were never easy to get.

After CareLineLive?
Carers, managers and families are all connected in real time. Everyone knows what they need to know, without the chasing, the phone calls, or the stress.

That's what effortless care coordination looks like. 💙

👉 See how CareLineLive is transforming home care agencies: https://hubs.la/Q04dHBB40

30/04/2026

Come on Clive, we need you back at the stand!
D12 and D15 with and MOA!

29/04/2026
29/04/2026

Watch what Big Clive got up to at his first Care Show

We brought the team, Big Clive is drawing all the looks. Ready for day one at the Care Show!
29/04/2026

We brought the team, Big Clive is drawing all the looks. Ready for day one at the Care Show!

🎉 We're heading to The Care Show London and we'd LOVE to see you there!Join us this Wednesday and Thursday (29-30th Apri...
28/04/2026

🎉 We're heading to The Care Show London and we'd LOVE to see you there!

Join us this Wednesday and Thursday (29-30th April) at stands D12 & D15 for something really special.

Make sure to visit CareLineLive and MOA Benchmarking together for a game-changing look at unified care management and compliance and see in person how we can help you manage care more efficiently while confidently evidencing your CQC and CIW ratings. 💪

👀 CLIVE IS BACK. Bigger than ever and he's got big news. Trust us, you won't believe your eyes!

💬 Don't forget to chat with our team and get a personalised live demo.

Less guesswork. More control. Better care. 🙌

We can't wait to meet you! 👋

🎟️ Reserve your free ticket → https://hubs.la/Q04dGSvV0

The CQC has published its draft sector-specific assessment framework for adult social care and it changes a lot.For the ...
24/04/2026

The CQC has published its draft sector-specific assessment framework for adult social care and it changes a lot.

For the first time, home care providers will be assessed against criteria built around the realities of delivering care in people's homes, not a one-size-fits-all approach.

In this webinar, we'll break down exactly what's changing and what it means for your service, covering:

✔️The new key lines of enquiry replacing quality statements
✔️Clearer rating characteristics, what Outstanding, Good, Requires Improvement and Inadequate now look like for home care
✔️How 'I statements' will shape how the CQC gathers and uses feedback from people you support
✔️Practical steps you can take right now to prepare

Whether you're a registered manager, director or compliance lead, this is your opportunity to understand the new landscape before inspections begin under the updated framework.

Book your complimentary place now: https://hubs.la/Q04d9Y790

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MAS Group, The Business Park
Slinfold
RH130AS

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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