VoCoVo

14/07/2022

Are internet outages disrupting your communication? Go Wi-Fi-free with VoCoVo! 📶💬😀

Wi-Fi is a risky choice for in-store communication. VoCoVo offers a better way.

05/07/2022

According to research by the Institute of Customer Service, store customers want more than just discounts, with a third saying that they'd pay more for a better customer experience.

Empowering your store teams to answer questions quickly and accurately will keep customers coming back.

As complaints and prices rise, experts say businesses need to concentrate on offering choice and value.

29/06/2022

VoCoVo empowers retail teams in over 10,000 stores worldwide to increase efficiency of tasks, tackle theft and improve customer service. That's just the start.

05/08/2021

Tannoys provide a basic form of communication, but they are lacking in other areas. A tannoy can broadcast a message to the entire store, but what if you don’t want everyone to hear what you’re saying?

You can use a tannoy to call for a certain colleague, but how do you know that they’ve heard you?

We believe that you and your colleagues deserve better. Here are ten ways that VoCoVo can help.

Tannoys provide a basic form of communication, but they are lacking in other areas. A tannoy can broadcast a message to the entire store, but what if you don’t want everyone to hear what you’re saying? You can use a tannoy to call for a certain colleague, but how do you know that they’ve heard...

03/08/2021

Along with other essential workers, retail colleagues have been instrumental in keeping the nation afloat during one of the hardest times in living memory.

Their contribution will not be forgotten. A recent survey by the Co-op found that 90% of the UK population believe that retail colleagues provided an essential service during the pandemic.

Our own survey of UK and US customers also shows that gratitude for their work is at an all time high.

Consumers are sending a clear message- look after your colleagues and we will look after you.

30/07/2021

Investing in colleague safety is always a wise decision. When people feel secure in their jobs, their work improves drastically.
We invite you to find out how to improve your store security and safety in 20 different ways with VoCoVo.

VoCoVo connects colleagues through voice, with an ecosystem built to empower. We offer durability, security, an unbeatable range of add-ons, integrations and configurations that offer you scope for growth. That’s why we’re trusted by 100,000 users, in over 8,000 stores across 21 countries.

28/07/2021

VoCoVo connects colleagues through voice, with an ecosystem built to empower.
We offer durability, security, an unbeatable range of add-ons, integrations and configurations that offer you scope for growth.

That’s why we’re trusted by 100,000 users, in over 8,000 stores across 21 countries.

Let’s look at 15 ways we’re different in the article below by Olivia Robinson.

VoCoVo connects colleagues through voice, with an ecosystem built to empower. We offer durability, security, an unbeatable range of add-ons, integrations and configurations that offer you scope for growth. That’s why we’re trusted by 100,000 users, in over 8,000 stores across 21 countries.

26/07/2021

In retail protecting your data is more important than ever. VoCoVo is designed to keep your private conversations private by:

➡️ Shutting out hackers by operating without an internet connection
➡️ Providing no open radio frequencies means no risk of eavesdroppers
➡️ Having specialised conferences and one on one conversations let you control who hears what

Find out more in Martyn's article below.

VoCoVo provides airtight communication so that your data doesn’t fall into the wrong hands.

23/07/2021

Retail is facing a series of challenges ahead, where doing more with less may become the norm. But this isn’t cause for alarm. In fact, it’s an opportunity to re-think team communication.

Find out more in Martyn's article below.

In a modern, connected store, it only takes a few empowered colleagues to deliver an excellent service. New ways of operating shop floors using smaller teams, first operated by discount retailers, are being introduced more widely.

22/07/2021

Shoplifting was on the rise before the pandemic. As stores reopen, this trend is likely to continue. Whatever happens in the coming months, VoCoVo helps you to stay in control:

➡️ Alert security colleagues from anywhere in-store
➡️ Contact emergency services at the push of a button
➡️ Communicate seamlessly with external security teams

Olivia Robinson explains more in her article below.

Retail theft fell sharply during the pandemic, but what does the future hold? Whatever happens, VoCoVo can help you to keep the shoplifters at bay.

20/07/2021

Security teams have a tough job at the best of times, but the pandemic has introduced a whole new set of challenges. VoCoVo integrates with your security team to stop criminals in their tracks:

➡️ Colleagues can report incidents and request help from anywhere in store
➡️ Message casting allows external and on-site security teams to coordinate their efforts
➡️ VoCoVo integrates with shelves, CCTV cameras and tannoys to monitor every inch of the shop floor

Find out more in Martyn's article below.

The pandemic has doubled the workload of many in-store security teams. VoCoVo gives security colleagues the support they need to keep everyone safe.

19/07/2021

VoCoVo is recruiting! Find your place in one of our amazing teams.
We currently have over 10 active vacancies.
Start your journey with us by clicking on our careers page link below.


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